Search Apart Hotels in Lackawanna

"Cleanliness of room and bed is bare minimum but this hotel lacks it. Just after check in found hair on sheet asked for room change. No room available, hence cleaned up myself assuming they will change it next morning but nothing was done. Stayed for 2 nights and it was really bad. "

"Everything was clean , staff very helpful and overall made the time there relaxing "

"The room itself was clean, nothing special but sufficient. Everything worked properly. I thought we were supposed to have a view, but our view was a brick wall from a bowling alley."

"Very dated, the bathroom door looked water damaged and was splintered. The bathtub was very stained but still clean. My door lock broke and I was unable to access my room for an hour. Having said that, the front desk, cleaning staff and maintenance were very good. "

"Totel is very smoky. Other guests were smoking in nearby rooms and nothing was done. The smell of cigarette smoke was very bad. Unfortunately, I have severe asthma and was told nothing could be done. If I could have found another hotel I would have left for health reasons. Sadly, I won't stay again. We were here last minute to see a family member who plays for the Sabres. I wish I could get a refund."

"There isn't a coffee maker in the the room"

"The floor in the Shower stall was chipped and didn’t look clean to me. They said it just needed painting. I didn’t think it was professional to rent out a room in that condition. Heater kept blowing cool air. Didn’t have good sleep there. The breakfast however was good. All in all, i was not pleased and will not book there again. "

"Was a group on our floor that was partying and yelling a screaming until at least 0330. We had to get up at 0430 for a procedure at the hospital and didn’t get hardly any sleep. Not acceptable. I’m reluctant to stay again if this type of activity is happening."

"Staff were all friendly and accomodating, room and property were clean and well maintained. I've stayed there twice now and it has consistantly met my expectations."