Find Hotels by Americinn in Historical Old New Castle

"What a room! The only reason for the four stars was the carpet looked old and dirty. The room was nice it felt like being in a b&b. Todd was great checking in super attentive and the hotel was really detailed about how to access your room if you got in after 10pm. Best room I stayed in on my 8 day east coast stay. "

"When I checked in at 2 PM, the front desk lady was very nice friendly and efficient. Although when I checked out and I wanted to make sure they knew of the things in my room that needed repair fixing or maintenance a different woman from when I checked in was very author Tory power hungry, and didn’t listen to a word I said instead she discipline me treating me like a child telling me that I needed to tell the front desk as soon as a problem occurred. When I tried to explain to her that it wasn’t a major concern she was still very stern and strict, making sure that she was the one in charge and not me. She made me very upset and I just ended up leaving because there was no debating her rules and regulations Customer Service has gone downhill where the customer is never right and you have to put up with unsatisfactory Customer Service. "

"Clean "

"Nice place and clean room "

"The staff was very friendly and helpful. I liked everything about the property except the size if the beds. There should be a room option with 2 queen size beds, not just 2 full beds. "

"Good stay"

"Very clean and comfortable "

"Only Thing I Would Say Is Please Upgrade The TVs "

" Nice clean area very good & Spacious getaway.. will be getting room there again "