2/10 Terrible
Jason
Travelled with family
Nov 3, 2022
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived late evening to find there is no one attending the property and no way of knowing which room you are even supposed to be in. The hallways smelled terrible. I called the number for assistance and got an answering machine for a property an hour north in another town. The answering machine gave me a number to call 'Dave', which I did. This got to to another message asking me to enter the letters of the last name of the person I was trying to reach. Since I was not told 'Dave's' last name I had to hang up. Expedia attempted to reach the property staff to no avail. Expedia then had to tell us that all properties in a 60 mile radius were booked for a car show in nearby town and could not replace this property with another. By this time it is 11PM and I have 3 kids in the car after driving 6 hours. We had to drive town to town with my wife calling every hotel she could find for another 2 hours. All I got from this property was a text the next day saying "I am so sorry we missed your call." That was it.