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"Good place to stay clean modern with great staff "

"Worst hotel ever. Desk closes at 11 and said they would leave room door open and keys inside. Arrived 12:30 and room was locked in a sold out town. No room service next days. Paint peeling, wall paper coming off, rusted heater. Bed blanket was disgusting. We left two days early."

"The bathroom doors are sliders providing no privacy. Parking lots were a mess after snow. Only one person clearing the lot. No maid service. Coffee maker in room broken and never sent replacement after requested. Phone also broken in room. Way overpriced for what you get."

"Yes, it was."

"Room was well designed and very clean. The included breakfast was well. Gym at the hotel is average and typical for a hotel like this one. Dumbbells only go up to 50lbs. Staff is super friendly and the whole check-in and checkout experience was good overall. Option to request services if desired. Would recommend this hotel for long and short stays. "

"Loved the property."

"The hotel was nice, but definitely needs some “love.” The outside is in desperate need of paint, some of the outlets in our room were very loose and the menu is just so-so at the restaurant. The woman running the restaurant was AMAZING and so kind. "

"Very Disappointing Stay at Laurel Lake Placid My stay at Laurel Lake Placid was extremely disappointing and far below expectations. The breakfast was honestly one of the worst hotel breakfasts I’ve experienced — very limited options, poorly presented, and felt more like an afterthought than an actual service for guests. There was barely any variety, and the quality did not match what you would expect from a hotel in Lake Placid. The room itself was equally frustrating. It was almost empty, with minimal furniture and barely any amenities provided. It felt unfinished and uncomfortable rather than cozy or welcoming. Basic essentials that most hotels normally provide were missing, making the stay inconvenient and not worth the price at all. Overall, the hotel lacks attention to guest comfort, proper amenities, and quality service. I would not recommend staying here unless major improvements are made. "

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