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"Amazing friendly staff. Incredible welcome."

"Great hotel and tickets all the boxes travelling for business "

"Easy to park, quiet and peaceful "

"Just because I had a well priced personal deal through Expedia that shouldn’t have meant that I got awhat looked like the worst room up a flight of stairs that felt like the servants quarters, that had mould and mildew around the window and in the bathroom. Room desperately in need of refurbishment. Although I had read that the hotel had a lift, which was essential for my needs, there was no mention in the description that this room was stairs only access. I didn’t request lift access as assumed there was one. Reception greeting and check out was very minimal with no interaction other than was absolutely necessary so no feeling of being welcome or valued. Not somewhere I would stay again."

"Excellent location for use at the BP Pulse, walking distance from Birmingham International train station and BP Pulse venue. Hotel was clean and what we needed for our night. We had breakfast which was a choice off full english or continental, good choice of breakfast. Overall, i would definitely return to this hotel if I am to visit the BP Pulse in the future. Excellent location."

"That good "

"Very Helpful and friendly staff had a great stay"

"Very nice stay. I would stay here again. Room and bathroom was clean and tidy. Staff was useful too."

"We loved this place only little things like light fitting on wall coming off and bonking on my head as it was over the bed I was on. And a mess up with breakfast ordered 4 kids full English breakfasts and 2 adult ones, to receive 6 kids breakfasts with loads of mess ups. 😑. My kids loved it beautiful area"