West Midlands Spa Resorts

"My daughter's kindle gpt taken with bed linen and was never given back. Staff said they would try to find it but didn't bother contacting me back. There was police arresting someone outside the hotel with suspected weapon that had entered the hotel. Would never go back."

"I had a great stay at this hotel, for business or leisure it’s a great choice. Also, Marita on reception, helped me enormously when I lost my wedding ring! She went above and beyond the call of duty to help me get it returned, answering my (several worried) calls and generally being fantastically helpful and kind over several days. I can’t thank her enough!!! Highly recommend Marita and the hotel, well done all!! SN"

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"Clean and tidy, hotel rooms and pool area a little bit dated, Wouldn’t say it Was quite 4 * but certainly a pleasant stay and buffet breakfast for £14 was really nice reasonable amount of options and porridge we pre ordered came full to the brim and was delicious. Quite old fashioned almost like being in a time warp, but all in all a nice pleasant stay, pool was nice and quiet when we went and food was decent, bar area not too bad, good value for money, with being so close to the airport, which you can actually walk to from the hotel as well, so nice bonus."

"The Lidl over the road was very handy. I tried adjusting the television and a toilet roll fell down from the bracket. No bath towel on the first night, just two hand towels. Staff were very helpful and friendly, breakfast was nice but the hotel could do with updating."

"Breakfast was a buffet breakfast with the usual cereals, toast and hot food was served by one of the staff out of heated serving dishes. "

"The hotel was lovely and clean, the staff were very friendly and helpful. The morning breakfast was great with the option of hot and cold which there was also the option to take it with you"

"Amazing time, lovely staff, very friendly and helpful "

"Yes all good thank you"