Title: Genting Hotel & Spa at Resorts World Birmingham - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Genting Hotel & Spa at Resorts World Birmingham Shopping enthusiasts can indulge in retail therapy just steps away from this hotel, which connects directly to a vibrant shopping mall ## Photo gallery for Genting Hotel & Spa at Resorts World Birmingham ![Restaurant - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/eb3559f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/162152ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![5 bars/lounges - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/48277794.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, sun loungers - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/9c5b9533.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Genting Hotel & Spa at Resorts World Birmingham (Birmingham)](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/f4c568c6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Genting Hotel, near Resorts World Birmingham, offers convenient access to Santai Spa. Guests can explore 18 restaurants or try their luck with 30 slot machines and VIP casino rooms. Previous guests consistently praise the attentive, helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Feb. 1 - Feb. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 2 - Feb. 3](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11281422&PinnedHotelID=11281422&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Signature Double Room, 1 Double Bed ![Signature Double Room, 1 Double Bed | Bathroom](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/58525fd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 1 Double Bed 9.4 Exceptional 89 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Hair dryer Coffee/tea maker Electric kettle Espresso maker Digital channels - 290 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Double Room ![In-room safe, desk, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/857b384d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.8 Exceptional 31 reviews ### Highlights Soundproofed Air conditioning Free minibar items Flat-screen TV Hair dryer Bathrobes Electric kettle Coffee/tea maker - 291 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, 1 Double Bed, Accessible ![Double Room, 1 Double Bed, Accessible](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/e7c5c40b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed, Accessible 9.4 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Shower/tub combination Rainfall showerhead Coffee/tea maker Electric kettle Espresso maker - Sleeps 2 - 1 Double Bed ### View all photos for Signature Twin Room, 2 Twin Beds ![Signature Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/944e94ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Twin Room, 2 Twin Beds 9.2 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Shower/tub combination Rainfall showerhead Coffee/tea maker Electric kettle Espresso maker - 291 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/w1964h1110x3y0-b45f3b94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Digital channels Laptop-compatible safe Daily housekeeping Desk Iron/ironing board - 380 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Suite ![Deluxe Suite](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/2562fc2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Private bathroom Separate bathtub and shower 2 bathrooms Digital channels - Lake view - 561 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/12000000/11290000/11281500/11281422/665ecdf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom 2 bathrooms Private bathroom Digital channels Laptop-compatible safe - Lake view - 1265 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Daily to-go breakfast (GBP 16.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11460000/11451000/11450969/a73a9e48_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aparthotel Adagio Birmingham City Centre Birmingham City Centre - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Genting-Hotel.h11281422.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Genting-Hotel.h11281422.Hotel-Information) ## About the area Located on the waterfront, Genting Hotel & Spa at Resorts World Birmingham is in Marston Green neighborhood and is connected to a shopping center. Resorts World Birmingham and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game while in town? See what's going on at National Exhibition Centre. Spend some time exploring the area's activities, including ice skating. [Visit our Birmingham travel guide](https://www.expedia.ca/Birmingham.dx6023342) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.44796%2C-1.71844&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MlhylJwbqPyF5dLxl7zATA77ChU=) Pendigo Way, Birmingham, England, B40 1PU ### What's nearby - ![Sat outside NEC Birmingham ](https://images.trvl-media.com/place/6231044/b3a459b6-9609-4ab0-8841-ed03e9c1f079.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National Exhibition Centre 3 min walk \- 0.3 km - Resorts World Birmingham 1 min walk \- 0.1 km - Pendigo Lake 1 min walk \- 0.1 km - bp pulse LIVE 2 min walk \- 0.2 km - The Vox Conference Centre 2 min walk \- 0.2 km ### Getting around - Birmingham International Station 5 min drive - Air Rail Link Tram Stop 5 min drive - Birmingham Airport (BHX) 5 min drive ### Restaurants - Caffè Nero 5 min drive - Genting Hotel 1 min walk - Wetherspoon 6 min drive - Costa Coffee 1 min walk - Starbucks 10 min walk ## About this property ### Genting Hotel & Spa at Resorts World Birmingham Upscale hotel near Resorts World Birmingham Located close to Santai Spa and Pendigo Lake, Genting Hotel & Spa at Resorts World Birmingham provides a casino, a bowling alley, and a rooftop terrace. For those looking to try their luck, this hotel boasts 30 slot machines, 2 casino VIP rooms, and 10 casino gaming tables. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Be sure to enjoy a meal at any of the 18 on-site restaurants. In addition to a shopping mall on site and 3 coffee shops/cafes, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An indoor pool along with sun loungers - English breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - An electric car charging station, express check-out, and smoke-free premises - ATM/banking services, a front-desk safe, and 1 meeting room - Guest reviews say great things about the breakfast, helpful staff, and proximity to shopping Room features All 184 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Roll-in showers, grab bars near toilets, and bathroom emergency pull cords - 42-inch flat-screen TVs with digital channels - Recycling, heating, and daily housekeeping ## Similar properties ![Dining](https://images.trvl-media.com/lodging/43000000/42510000/42504900/42504887/4bae1dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Birmingham NEC Marston Green - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 882 reviews CA $117 CA $141 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=42504887&PinnedHotelID=42504887&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/903200/903190/34afafe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Birmingham NEC by IHG Marston Green - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,001 reviews CA $110 CA $132 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=903190&PinnedHotelID=903190&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/ee4aad66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Birmingham Metropole Marston Green - Pool - Hot tub - Pet friendly - Kids pool 7.8 Good 1,002 reviews CA $127 CA $153 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/2000000/1190000/1184900/1184887/7d3fa632.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Arden Hotel & Leisure Club Marston Green - Pool - Hot tub - Pet friendly - Kids pool 8.6 Excellent 1,484 reviews CA $118 CA $142 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1184887&PinnedHotelID=1184887&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/8000000/7740000/7733800/7733742/e82d9806.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malmaison Birmingham Birmingham City Centre - Hot tub - Spa - Pet friendly - Free WiFi 9.0 Wonderful 1,081 reviews CA $117 CA $141 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7733742&PinnedHotelID=7733742&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/26000000/25180000/25178400/25178330/bbd0e508.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Birmingham Airport Marston Green - Free WiFi - Restaurant - Air conditioning - Gym 9.0 Wonderful 1,000 reviews CA $117 CA $141 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=25178330&PinnedHotelID=25178330&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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GBP 19.95 for adults and GBP 9.95 for children - 18 restaurants - 3 coffee shops/cafes - 5 bars/lounges - Snack bar/deli ### Things to do - 10 gaming tables - 24-hour gym - 30 slot machines - Bowling alley - Casino (538 square feet of space) - Full-service spa - Indoor pool - Sauna - Shopping mall ### Family friendly - Bowling alley - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Business services - Meeting room ### Outdoors - On a lake - Pool loungers - Rooftop terrace ### Full-service spa - Facials - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Bathroom emergency pull cord - Braille/raised signage - Elevator - Grab bar in shower - Grab bar near toilet - In-room roll-in shower - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - Banquet hall - Built in 2015 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Towels provided ### Entertainment - 42-inch flat-screen TV with digital channels ### Food and drink - Late-night room service ### More - Air conditioning - Desk - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - Phone - Recycling - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The property is closed: Christmas Eve and Christmas Day. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for GBP 15.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for English breakfast: approximately GBP 19.95 for adults and GBP 9.95 for children - Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6) - Covered self parking fee: GBP 20 per night - Crib (infant bed) fee: GBP 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Rollaway beds are only suitable for guests aged up to 12\. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub Guests under 18 years old are not allowed in the spa ### Property is also known as Genting Hotel Birmingham Genting Birmingham Genting Hotel Genting Hotel & Spa at Resorts World Birmingham Hotel Genting Hotel & Spa at Resorts World Birmingham Birmingham Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham ## Frequently asked questions ### Does Genting Hotel & Spa at Resorts World Birmingham have a pool? ### How much does it cost to stay at Genting Hotel & Spa at Resorts World Birmingham? ### Is Genting Hotel & Spa at Resorts World Birmingham pet-friendly? ### How much is parking? ### What time is check-in at Genting Hotel & Spa at Resorts World Birmingham? ### What time is check-out at Genting Hotel & Spa at Resorts World Birmingham? ### Does Genting Hotel & Spa at Resorts World Birmingham provide a shuttle to the airport? ### Where is Genting Hotel & Spa at Resorts World Birmingham located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Genting Hotel & Spa at Resorts World Birmingham Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 735 8 - Good 161 6 - Okay 63 4 - Poor 18 2 - Terrible 29 ## Reviews ### 10/10 Excellent #### Eleanor Nov 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely spacious room, great facilities and breakfast in the perfect location. ##### Eleanor Stayed 1 night in Nov 2025 ### 8/10 Good #### Lorna Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was good, use of the pool area was lovely. Staff were nice and friendly, room was clean. Easy check in and check out ##### Lorna Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Matthew Jan 26, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was fantastic, spacious and perfect for the three of us. The Staff were excellent, friendly and helpful at all times. Parking and a stocked mininbar were included in the price. Would definitely recommend. ##### Matthew Stayed 2 nights in Jan 2026 ### 8/10 Good #### Micaiah Jan 22, 2026 Liked: Staff & service, amenities The room was a little dirty, found a nail and there were some marks on the table. Spa charger £15 each for a robe. Reception staff were very friendly. Location was great. ##### Micaiah Stayed 1 night in Jan 2026 ### 8/10 Good #### Oliver Oct 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and Spa ##### Oliver Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carl Dec 1, 2025 staff and facilities all very good ##### Carl Stayed 1 night in Nov 2025 ### 10/10 Excellent #### C Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was very good ##### C Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kerry Sep 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel A great hotel, friendly staff and lovely rooms. ##### Kerry Stayed 1 night in Sep 2025 ### 6/10 Okay #### Martin Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities We stayed here for one night as we were attending the NEC. The hotel was the closest to it. We found the room nice and clean but the noise of some music way past 1.30 am was not ideal. Couldn’t sleep very well due to this. The mattress protector far too big for the bed and ruffled up all night, quite annoying. Breakfast was good. ##### Martin Stayed 1 night in Jan 2026 ### 8/10 Good #### Aron Oct 27, 2025 Good parking. Spa very good. ##### Aron Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Corrine Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Warm and friendly hotel staff, the room was amazing! The bed super comfortable and the L-shaped sofa to watch tv, was nice too. Breakfast was also great, highly recommend, no disappointments. Obviously the use of the spa was great. ##### Corrine Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Gillian Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for a stay when attending an event nearby Lovely suite, quiet, spacious and well equipped - the complimentary mini bar was appreciated. Nice view over the lake and very peaceful. ##### Gillian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Scott Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great room and service. Ideally located for NEC and BHX ##### Scott Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Elizabeth Oct 14, 2025 #### Would recommend Clean comfy room, got upgrade, lovely spa, great stay ##### Elizabeth Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Stephen Oct 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room. Staff were so helpful and friendly nothing was too much trouble. ##### Stephen Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ryan Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort There’s so much do in and outside the area! They offer a lot considering you are living in an outlet for retail, the do an amazing job of welcoming guests and notifying them about events, locations and facility times. ![](https://a.travel-assets.com/ugc/hotel-reviews/97800b1b-5787-4fa0-97b8-c8934e7b98cf-1761049033872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 1 night in Oct 2025 ### 6/10 Okay #### Saira Sep 27, 2025 Liked: Cleanliness, amenities The lake view from the gym is lovely. The hotel was nice and the staff were friendly. ##### Saira Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ian Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff and comfortable hotel. ##### Ian Stayed 1 night in May 2025 ### 10/10 Excellent #### Kelly Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel for when I'm working on Birmingham. If there are no events locally, you can get a fantastic room at a low rate. Rooms are amazing, clean and well appointed. Good choice of food and drink ##### Kelly Stayed 2 nights in May 2025 ### 10/10 Excellent #### John Jul 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room for a good price. Very clean and a ton of room. ##### John Stayed 1 night in Jul 2025 ### 10/10 Excellent #### sally May 25, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel and rooms are amazing in a great location to bp pulse, train station, restaurants, bars would recommend ##### sally Stayed 1 night in May 2025 ### 10/10 Excellent #### Lee Jun 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay and room was ultra quiet ##### Lee Stayed 1 night in May 2025 ### 10/10 Excellent #### Hannah Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious clean rooms with exceptional facilities ##### Hannah Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is one of my favourite hotels. Clean. Convenient. Friendly staff. ##### Verified traveller Stayed 1 night in Jun 2025 ### 8/10 Good #### Helen Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I stay here every year. I feel really safe as a solo traveller. The staff were all very friendly and helpful. The spa is amazing. Some wear i noticed in the room this time. Black in the corner of the bath. Its expensive due to Horse of the year being on but i do love the hotel. I recommend and will be back next year ##### Helen Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Onyx Luxury Stylish City Apartments](https://www.expedia.ca/Birmingham-Hotels-Onyx-Luxury-Stylish-City-Apartments.h46221236.Hotel-Information) > > [Moxy Southampton](https://www.expedia.ca/Southampton-Hotels-Moxy-By-Marriott-Southampton.h42101688.Hotel-Information) > > [The Corner London City](https://www.expedia.ca/London-Hotels-Qbic-Hotel-London-City.h6706032.Hotel-Information) > > [Onyx Luxury Stylish City Apartments](https://www.expedia.ca/Birmingham-Hotels-Onyx-Luxury-Stylish-City-Apartments.h46220624.Hotel-Information) > > [Radisson RED Liverpool](https://www.expedia.ca/Liverpool-Hotels-Radisson-Red-Hotel.h82985495.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [The Crown London Hotel, Cricklewood (Northwest London), WorldHotels Distinctive](https://www.expedia.ca/London-Hotels-Clayton-Crown-Hotel-London.h969760.Hotel-Information) > > [The Marble Arch Hotel, by Thistle](https://www.expedia.ca/London-Hotels-Amba-Hotel-Marble-Arch.h8704.Hotel-Information) > > [Castle Hotel Windsor](https://www.expedia.ca/Windsor-Hotels-Castle-Hotel-Windsor-MGallery.h16500.Hotel-Information) > > [Assembly Leicester Square](https://www.expedia.ca/London-Hotels-Assembly-Hotel-London.h24000156.Hotel-Information) > > [ Aethos London Shoreditch](https://www.expedia.ca/London-Hotels-Aethos-London-Shoreditch.h17836240.Hotel-Information) > > [Hub By Premier Inn London City Bank](https://www.expedia.ca/London-Hotels-HUB-BY-Premier-INN-London.h40112162.Hotel-Information) > > [The Moseley Arms](https://www.expedia.ca/Birmingham-Hotels-The-Moseley-Arms.h19900931.Hotel-Information) > > [STG Hotel Oxford Street formerly St Giles London Hotel](https://www.expedia.ca/London-Hotels-St-Giles-Hotel-London.h614.Hotel-Information) > > [Brown's Hotel, a Rocco Forte Hotel](https://www.expedia.ca/London-Hotels-Rocco-Forte-Browns-Hotel.h438636.Hotel-Information) > > [High Street Kensington Apartments ](https://www.expedia.ca/London-Hotels-High-Street-Kensington-Apartments.h23504205.Hotel-Information) > > [The Dorchester](https://www.expedia.ca/London-Hotels-The-Dorchester-Dorchester-Collection.h21208.Hotel-Information) > > [Yotel London City](https://www.expedia.ca/London-Hotels-YOTEL-London-Clerkenwell.h48296903.Hotel-Information) > > [Radisson Blu Hotel, London Euston Square](https://www.expedia.ca/London-Hotels-Radisson-Blu-Grafton-Hotel.h608.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [The Mayfair Townhouse – an Iconic Luxury Hotel](https://www.expedia.ca/London-Hotels-The-Mayfair-Townhouse.h57972013.Hotel-Information) > > [Four Points Flex by Sheraton London Shoreditch East](https://www.expedia.ca/London-Hotels-The-East-London-Hotel.h27372440.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Radisson Blu Hotel, London Bond Street](https://www.expedia.ca/London-Hotels-Radisson-Blu-Hotel.h24180.Hotel-Information) > > [Radisson Blu Hotel, London Mercer Street](https://www.expedia.ca/London-Hotels-Radisson-Blu-Hotel.h7989.Hotel-Information) > > [Four Points Flex by Sheraton Birmingham Jewellery Quarter](https://www.expedia.ca/Birmingham-Hotels-Bloc-Hotel-Birmingham.h4238758.Hotel-Information) > > [Club Quarters Hotel Covent Garden Holborn](https://www.expedia.ca/London-Hotels-Club-Quarters-Hotel-Covent-Garden-Holborn.h4735824.Hotel-Information) > > [Great Scotland Yard Hotel, part of Hyatt](https://www.expedia.ca/London-Hotels-GREAT-SCOTLAND-YARD.h38904937.Hotel-Information) > > [Thistle Trafalgar - Leicester Square](https://www.expedia.ca/London-Hotels-Thistle-Trafalgar-Leicester-Square.h25875.Hotel-Information)