"The staff were excellent, kind and helpful. Very comfortable beds. Good cooking facilities. Very spacious apartment. The onsen was dated and needs an upgrade but the water was a good temperature. "
"The staff were excellent, kind and helpful. Very comfortable beds. Good cooking facilities. Very spacious apartment. The onsen was dated and needs an upgrade but the water was a good temperature. "
"The house is really big and beautiful outside the house. Staff is helpful and can communicate well in English. Kitchen and washing machine are function well. Sufficient hot water but sometimes it's difficult to control the water temperature. Heater on the ground floor only and it's quite cold if not nearby the heater."
"The house is really big and beautiful outside the house. Staff is helpful and can communicate well in English. Kitchen and washing machine are function well. Sufficient hot water but sometimes it's difficult to control the water temperature. Heater on the ground floor only and it's quite cold if not nearby the heater."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A...
This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A...
Joyce
Reviewed November 11, 2025Reviewed November 11, 2025
Close to subway station and convenience stores are nearby. This property is also available for hourly rental (4/8/16/24 hrs rental options) for local people and a bit noisy at night because of that..
Close to subway station and convenience stores are nearby. This property is also available for hourly rental (4/8/16/24 hrs rental options) for local people and a bit noisy at night because of that..
My husband and I had stayed here for 4 days and really enjoyed hotel facilities. Our room was perfect.
Only thing I wanted to mention about the bellboy services, may need more training . When i got dropped off and arrived with two big luggages and ski bag, no one came out to help at all and also when we left to get on transfer. No one offered to help for luggages. So I wasn’t sure the purposes for them to just stand there.
My husband and I had stayed here for 4 days and really enjoyed hotel facilities. Our room was perfect.
Only thing I wanted to mention about the bellboy services, may need more training . When i got dropped off and arrived with two big luggages and ski bag, no one came out to help at all and also when we left to get on transfer. No one offered to help for luggages. So I wasn’t sure the purposes for them to just stand there.
Kennis
Reviewed February 4, 2026Reviewed February 4, 2026
This is by far the nicest and most comfortable place we have stayed. The gentleman at the front helped us out hugely when our credit card was frozen. The room was freshly renovated and clean. Super comfortable beds with a small kitchen was great as we usually make our own breakfast. It’s walkable to restaurants and grocery stores. Train was a 5 minute walk as was the streetcar. I’d stay here anytime.
This is by far the nicest and most comfortable place we have stayed. The gentleman at the front helped us out hugely when our credit card was frozen. The room was freshly renovated and clean. Super comfortable beds with a small kitchen was great as we usually make our own breakfast. It’s walkable to restaurants and grocery stores. Train was a 5 minute walk as was the streetcar. I’d stay here anytime.
Dean
Reviewed September 8, 2023Reviewed September 8, 2023
The hotel was great, the staff were wonderful, rooms are very nice, and the breakfast was really good. The onsen was also nice, and having access to the other onsens in the area was also a nice bonus. We also appreciated the ski valet service.
The only difficult part is that it takes a long time to start skiing from hinode hills. You need to take a slow carpet, to a very short gondola, and then either take multiple chairs up the mountain or ski over to the Hilton to get the main gondola.
We...
The hotel was great, the staff were wonderful, rooms are very nice, and the breakfast was really good. The onsen was also nice, and having access to the other onsens in the area was also a nice bonus. We also appreciated the ski valet service.
The only difficult part is that it takes a long time to start skiing from hinode hills. You need to take a slow carpet, to a very short gondola, and then either take multiple chairs up the mountain or ski over to the Hilton to get the main gondola.
We...
Great stay in Lake Toya area! Hide was very kind and met us right at our agreed upon arrival time. The house was clean and well maintained with lots of amenities including AC, laundry, and drying racks. We would definitely stay here again if we ever come back!
Great stay in Lake Toya area! Hide was very kind and met us right at our agreed upon arrival time. The house was clean and well maintained with lots of amenities including AC, laundry, and drying racks. We would definitely stay here again if we ever come back!