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"The breakfast was great, and the room had everything advertised, but the coffee machine didn't work at all – which I reported to reception, and they didn't fix. The floor was carpeted and simply dirty. £300 for two nights with a view of Tower Bridge should have been in a nicer room. Such a high price doesn't reflect the standard of the room. The view is beautiful, but the rest (which is all on your end) needs work :D"

"Our room was very small - we walked into the bed, and had no where to store luggage except for under the bed. I would upgrade to a larger room here, or go to the nearby Brit Hotels."

"Clean and staff was good"

"Terrible noise from their pub below meant a bad nights sleep. Not what you want when in London for work. Get a high floor room to avoid the noise. "

"Room small and very old. Friendly staff. But this hotel is not like the pictures. Very old amenities. No where to sit in the lobby. Lounge is depressing but perhaps okay for a work call. Not coming back "

"The room was large and had a great view. The bed was comfortable and the shower was great! The location of this hotel is really perfect. I was so easy to get to many parts of the city either by walking or taking the Waterloo station which is a short walk from the hotel. "

"Fantastic location, great staff, and the rooms were clean. Walls were a bit thin as I could hear folks in the hallways."

"72070384203536 14/3---16/3We asked for 1 standardDouble You booked us anACCESSIBLE double the hotel was overbooked and could not move us We had an awful night in a terrible room . The next day the staff moved us . We need a refund for the first night"

"Would be nice to have a refrigerator in the room. Breakfast menu is not great especially if you stay more than one day. I guess you get what you paid for."