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The property is spread out and you can walk if you care too but they do provide a shuttle. This is my 2nd visit and I enjoyed both times. This stay I got caught up in the COVID-19 bit everyone was clam and did as they needed too. Staff was very co-operative and very helpful and friendly!
The first meeting was rushed and the information was not easy to hear. It was more of a sales meeting. Felt pressured to buy something. The dinner on the beach was wasted money. On the other hand, the staff was the best we have ever seen.
Apr. 12 - Apr. 13
Love the beach, pool, swim up bar, very friendly staff Did not like having raccoons running around in the restaurant as I was eating, that was unsanitary
The hotel is up on a hill and as such, each room has breathtaking views of the beach. While the town i just a 3 minute car ride away, because of where the hotel is situated, along with the road conditions, it makes for quite a challenging walk.
The grounds are really nice, great amenities and proximity to and quality of beach (Conchal) is amazing. What I didn’t like were two individuals at a Swiss Travel (3rd party activities). José operated towels and was rude on our first day about not having sufficient towel tickets and noticeably cold ...
May 1 - May 2
During Covid-19 They were continuously cleaning. The rooms were very spacious. Shuttle to the airport was running overtime to make sure we all got there in lots of time.
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