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"This is a beautiful property. There is a minor inconvenience that escalators to the onsen and pool are under construction but the elevator works. The natural hot spring baths are amazing and numerous. There are both dry and steam saunas. The grandkids had a great time in the pool with a water slide and played with other children. We had ryokan style rooms with tatami mats making this experience very traditional. The location is very convenient."

"We were very pleased with the location, and the staff were incredibly kind and helpful everywhere. The building isn’t brand new but it’s well kept and clean. In fact I was expecting something a bit more old fashioned after looking on the Expedia listing. Overall a very nice time with a beautiful view of Lake Toya wherever you go! "

"We loved the Onsen. "

"Great location right across the street from bus terminal. Walking distance to everything of not"

"Nice hotel, clean, friendly staff. A little bit away from the nearest train station so some walking needed to get around "

"Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back."

"Great amenities -- lots of baths and an arcade in the basement floor."

"Nice hotel to relax with good facility"

"It was a good trip and stay at this hotel. I will come to this hotel again same times in next spring time."