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Rusutsu Resort Hotel & Convention

4.0 star property
Mountainside adventure awaits with ski-in/ski-out access, family-friendly snowshoeing excursions, and a refreshing lazy river in the pool area

Choose dates to view prices

Rusutsu Resort Hotel & Convention offers a recreational haven near Rusutsu Resort. Unwind in the indoor public bath and hot springs after skiing or cycling on rented bikes. The property features 9 tennis courts, ski equipment rentals, and snowmobiling opportunities for all ages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

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Showing 41 of 41 rooms

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

In-room safe, free WiFi, bed sheets

Japanese Room with 2 Double Beds, Non Smoking, For 2 People, South Wing

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

9.0 out of 10
Wonderful
(4 reviews)
  • 355 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Twin Beds

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

8.6 out of 10
Excellent
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room, Non Smoking, North & South Wing

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking, North & South Wing

8.4 out of 10
Very good
(10 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi, bed sheets

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking, For 1 Person, North & South Wing

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room With Extra Bed

In-room safe, free WiFi, bed sheets

Standard Twin Room With Extra Bed

  • Sleeps 3

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Kids Friendly Room, Non Smoking (for 4 People, South Wing)

In-room safe, free WiFi, bed sheets

Kids Friendly Room, Non Smoking (for 4 People, South Wing)

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing) | Room amenity

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 710 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 2 People, South Wing)

  • 840 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 3 People, South Wing)

  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

In-room safe, free WiFi, bed sheets

South Suite, 2 Bedrooms, Non Smoking (for 4 People, South Wing)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 3 People, South Wing

In-room safe, free WiFi, bed sheets

Japanese Room with 2 Double Beds, Non Smoking, For 3 People, South Wing

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Japanese Room with 2 Double Beds, Non Smoking, For 4 People, South Wing

In-room safe, free WiFi, bed sheets

Japanese Room with 2 Double Beds, Non Smoking, For 4 People, South Wing

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Twin Room 2 Occupanacy

In-room safe, free WiFi, bed sheets

Standard Twin Room 2 Occupanacy

  • Sleeps 2

View all photos for Junior Suite（4 Single Beds）for 4 People

In-room safe, free WiFi, bed sheets

Junior Suite（4 Single Beds）for 4 People

  • Sleeps 4

View all photos for Standard Triple Room With 1 Sofabed

In-room safe, free WiFi, bed sheets

Standard Triple Room With 1 Sofabed

  • Sleeps 4

View all photos for Junior Suite-Mountain Side For 4 People

In-room safe, free WiFi, bed sheets

Junior Suite-Mountain Side For 4 People

  • Sleeps 4

View all photos for Kids Friendly Room For 3 People

In-room safe, free WiFi, bed sheets

Kids Friendly Room For 3 People

  • Sleeps 3

View all photos for Wellness Room Suite For 2 People

In-room safe, free WiFi, bed sheets

Wellness Room Suite For 2 People

  • Sleeps 2

View all photos for Standard Twin Room For 1 Person

In-room safe, free WiFi, bed sheets

Standard Twin Room For 1 Person

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for Kids Friendly Room For 2 People

In-room safe, free WiFi, bed sheets

Kids Friendly Room For 2 People

  • Sleeps 2

View all photos for Junior Suite（4 Single Beds）for 3 People

In-room safe, free WiFi, bed sheets

Junior Suite（4 Single Beds）for 3 People

  • Sleeps 3

View all photos for Junior Suite（4 Single Beds）for 2 People

In-room safe, free WiFi, bed sheets

Junior Suite（4 Single Beds）for 2 People

  • Sleeps 2

View all photos for Junior Suite-Mountain Side For 2 People

In-room safe, free WiFi, bed sheets

Junior Suite-Mountain Side For 2 People

  • Sleeps 2

View all photos for Junior Suite-Mountain Side For 3 People

In-room safe, free WiFi, bed sheets

Junior Suite-Mountain Side For 3 People

  • Sleeps 3

View all photos for Wellness Room Premium Suite For 2 People

In-room safe, free WiFi, bed sheets

Wellness Room Premium Suite For 2 People

  • Sleeps 2

View all photos for Kids Friendly Room For 4 People

In-room safe, free WiFi, bed sheets

Kids Friendly Room For 4 People

  • Sleeps 4

View all photos for South Suite For 2 People

In-room safe, free WiFi, bed sheets

South Suite For 2 People

  • Sleeps 2

View all photos for South Suite For 3 People

In-room safe, free WiFi, bed sheets

South Suite For 3 People

  • Sleeps 3

View all photos for South Suite For 4 People

In-room safe, free WiFi, bed sheets

South Suite For 4 People

  • Sleeps 4

View all photos for Japanese Room With 2 Double Beds For 2 People

In-room safe, free WiFi, bed sheets

Japanese Room With 2 Double Beds For 2 People

  • Sleeps 2

View all photos for Japanese Room With 2 Double Beds For 3 People

In-room safe, free WiFi, bed sheets

Japanese Room With 2 Double Beds For 3 People

  • Sleeps 3

View all photos for Japanese Room With 2 Double Beds For 4 People

In-room safe, free WiFi, bed sheets

Japanese Room With 2 Double Beds For 4 People

  • Sleeps 4
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About the area

Located in Rusutsu, Rusutsu Resort Hotel & Convention is next to a golf course and in the mountains. The area's natural beauty can be seen at Makkarigawa Kasenkoen and Lily Park, while Rusutsu Resort and Kyogoku Spring Water Village are popular area attractions. Road Station Makkari Flower Center and Lake Toya are two other places to visit that come recommended. Rafting and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Rusutsu travel guide
Map
13, Izumikawa, Abutagun, Rusutsu, Hokkaido, 048-1711

What's nearby

  • Rusutsu Resort
    Rusutsu Resort
    1 min walk - 0.0 km
  • Lake Toya.Toyako(Lake Toya) town is where the 34th G8 summit took place.
    Lake Toya
    24 min drive - 16.7 km
  • Niseko Tokyu Grand HIRAFU
    Niseko Tokyu Grand HIRAFU
    42 min drive - 35.9 km
  • Jozankei hot spring town in winter.
    Jozankei Hot Spring
    50 min drive - 56.2 km
  • Toyako Hot Spring
    39 min drive - 32.0 km

Getting around

  • Kutchan Station
    30 min drive
  • New Chitose Intl. Airport (CTS)
    104 min drive

Restaurants

  • イーストセンターステーション
    7 min drive
  • Oktober Fest
    11 min walk
  • 居酒屋かかし
    4 min drive
  • 雪花亭
  • Cricket Cafe
    4 min drive

About this property

Rusutsu Resort Hotel & Convention

Upscale family-friendly hotel near Rusutsu Resort
Located close to Road Station Makkari Flower Center and Makkarigawa Kasenkoen, Rusutsu Resort Hotel & Convention provides an adjacent golf course, an indoor public bath (no minerals), and a grocery/convenience store. Hit the slopes at this hotel offering ski-in/ski-out access, ski equipment rentals, and ski lessons. For some rest and relaxation, visit the hot springs. At the 4 on-site restaurants, enjoy breakfast, dinner, and local cuisine. Enjoy the gym, as well as activities like snow tubing, snowmobiling, and mountain biking. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
You'll also find perks like:
  • An indoor pool along with a lazy river and a waterslide
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • Babysitting (surcharge), 8 outdoor pickleball courts, and a front-desk safe
Room features
All 514 rooms include comforts such as air conditioning and smart speakers, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Separate tubs/showers, toilets with electronic bidets, and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Private yards, refrigerators, and smart speakers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • Kakashi
  • Oktober Fest
  • Sekkatei

Things to do

  • 8 outdoor pickleball courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Golf
  • Golf clubhouse
  • Gym
  • Horseback riding/rentals
  • Hot spring
  • Indoor pool
  • Lazy river
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping mall
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 904 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 106 ºF
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No elevator

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Smart speaker

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2026 to April 28 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 2 PM to 10:00 PM
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

Does Rusutsu Resort Hotel & Convention have a pool?

Yes, this property has an indoor pool. Pool access is from 2 PM–10:00 PM.

How much does it cost to stay at Rusutsu Resort Hotel & Convention?

As of Apr 14, 2026, prices found for a 1-night stay for 2 adults at Rusutsu Resort Hotel & Convention on May 11, 2026 start from CA $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rusutsu Resort Hotel & Convention pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rusutsu Resort Hotel & Convention?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rusutsu Resort Hotel & Convention?

Check-out is at 10:00 AM.

Where is Rusutsu Resort Hotel & Convention located?

Located in the mountains, this Rusutsu hotel offering ski-in/ski-out access is 0.7 mi (1.1 km) from Rusutsu Resort and within 9 mi (15 km) of Road Station Makkari Flower Center and Makkarigawa Kasenkoen. Lily Park and Kyogoku Spring Water Village are also within 12 mi (20 km).

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Reviews

Rusutsu Resort Hotel & Convention Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 188 out of 394 reviews
Rating 8 - Good. 145 out of 394 reviews
Rating 6 - Okay. 46 out of 394 reviews
Rating 4 - Poor. 12 out of 394 reviews
Rating 2 - Terrible. 3 out of 394 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness
Great location, ski in ski out - but average food (both breakfast and restaurants within hotel complex)
Stayed 4 nights in Jan 2026
Verified

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient access to the snow sports. Buffet dinner is good.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wendi

The good stuff - ski in out location. A few food options onsite and convenience stores across the road. Good onsen and not too crowded. Tip - the air conditioning is centrally controlled so unfortunately the room was sweltering. The best option is to turn it off near the bed and open the window a little. Take the free gondola to the restaurant up the mountain. Reasonable price and quality. The rooms are pretty dated which was a bit surprising given the price. Having stayed at the Westin across the road I was surprised by the difference.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Joel den

Liked: Cleanliness, staff & service
Conveniently located with ski ski out access. The hotel itself is showing its age but it is clean and has plenty off amenities.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good snow area for skiing. Options for hot spring
Stayed 3 nights in Mar 2025
Verified

8/10 Good

SAU FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to take a rest
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and full of activities

Generally pleasant stay, room is spacious and clean. The hotel is part of an amusement park complex, so there are many activities.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Debora

Liked: Cleanliness, staff & service, amenities
Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Daron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was perfect for skiing at Rusutsu. The mountain was perfect, especially for early season skiing. The ski locker situation was ideal - lockers for every room, short walk to the first lift. Great restaurant options ~10 in the immediate area. Highly recommend this place.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Wei-Kai Victor

Liked: Cleanliness, staff & service, property conditions & facilities
No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this property because it is at the base of the ski area and we were not disappointed. What we were surprised by was the amusement park theme with a carousel, village mock ups, and animatron figures singing! It was a real experience! Multiple dining choices, great gym, and beautiful views. Great place to stay if skiing Rusutsu!
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

melanie

Liked: Cleanliness, staff & service
It’s very dated and poorly designed, but our room was lovely with a good view
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for easy (ski in/out) access to Rusutsu ski area. Large range of restaurants to choose from as well as easy access to Westin via monorail. Belle Vue steak and seafood restaurant a standout for something a bit more special - higher end but definitely worth it. Rooms large and easily accommodating 4 in single beds. Novelty factor for younger kids with games area, a free Carousel and other entertainment.
Stayed 5 nights in Jan 2025
Verified

6/10 Okay

jiaming

Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are old and amenities dated. Staff services were good.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

KIN MING

Liked: Amenities
Friendly and helpful
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - nice and spacious room, with a comfortable bed - ski-in/out - free ski locker is provided, so you don't have to lug your gear up to and down from your room. - free hot spring Cons: - no thermostat in the room (you can't control the temp) - some of the restaurants were closed with no reasons given, although there were still a fair number of choices left.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We did ski in/ ski out and everything was so convenient and well thought out. We were here over the holidays and they had so many activities planned for people who didn't want to ski. It's a great family friendly place with lots to do and see. So many different eating options and bars. It made it so fun to explore the resort and neighboring hotels. Fun little shops to get souvenirs. Loved every minute of it. The Christmas program was wonderful! Go for the holidays if you can!
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Yen

Pleasant but…

Overall, we had a pleasant stay. My children enjoyed the free rides on the carousel & swimming in the resort’s pool. The only disappointment we have was the limited choices of food/restaurants available; there was only one or two restaurants that were open & the prices were ridiculous. Most of the guests ended up going across the road to Seico & 711 to buy microwave meals. We would consider coming back if the food situation improves.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and worth the money

The Onsen was very nice, and there were lots of good and affordable food options. The staff wasn't very helpful in getting a taxi and we basically had to do it on our own. At first I was skeptical of the ski locker system, but it actually worked out well. We'd like to return.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well equipped ski resort. Food are not bad, price is ok with the current exchange rate. Staffs are generally friendly. But it doesn’t allow non ski school beginner to use the magic carpet close to north building. A little bit inconvenient.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Jess

Liked: Cleanliness, staff & service, amenities
Convenient location at the base of West Mt. Thats what you're really paying for. Otherwise, like other snow resorts, you're paying inflated dining prices. Dining options are limited to certain times. Facilities are mostly nice, however, it could be done up to freshen up the resort. Staff are helpful when approached. Most speak enough english to get you by.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Lelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :)
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
The Rusutsu Resort Hotel is a well-oiled machine - all the staff are polite, helpful and they are used to moving lots of people at once. Rooms are clean and reasonably large for Japan. The rooms and facilities are dated; it feels very 90s. Main areas could use a refresh, especially the carpeting in the hallways. Expect to have to walk a lot to get anywhere: to your room, to the ski locker, to restaurants, to the ski hill. Could be really noisy depending on your room’s proximity to the elevators as lots of people constantly moving about. We tried breakfast (included) at different spots; service again impeccable but the food wasn’t anything special. Restaurants on site are very expensive; resort pricing in full effect here. Try to make reservations at the smaller restaurants off site for better value.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

John

Yes free parking
Stayed 2 nights in Mar 2026