Title: Hotel Cocoa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cocoa Suburban hotel in Toyako with free parking ![Standard Twin Room, Non Smoking, Lake View](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/a51275a0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Villa | Terrace/patio](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/cd127440.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/2b62c09b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/b7b7999d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/5f6f5f52.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Cocoa, by tranquil Lake Toya, offers a peaceful retreat. Guests can relax with coffee in the lobby after exploring. The hotel provides practical amenities like complimentary train station pick-up and self-parking for those traveling by car. 8.6 Excellent ## Popular amenities - Housekeeping - Kitchen - Free WiFi - Parking included ## Room options ### Check availability for these dates # Tonight [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 19 - Sep. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=12695971&PinnedHotelID=12695971&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ![Standard Twin Room, Non Smoking, Lake View](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/9860e15f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking, Lake View 9.8 Exceptional 16 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 377 sq ft - Lake view - Sleeps 2 - 2 Large Twin Beds ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/5f6f5f52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 2476 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 3 Twin Beds and 1 Queen Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/dae78d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 2476 sq ft - 2 bedrooms - Ocean view - Sleeps 5 - 4 Twin Beds and 1 Large Twin Sofa Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/5f6f5f52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 2476 sq ft - 5 bedrooms - Ocean view - Sleeps 11 - 2 King Beds, 7 Double Beds and 1 Double Sofa Bed ![Standard Double Room, Non Smoking, Lake View](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/e9b891a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking, Lake View 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 377 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Deluxe Twin Room, Non Smoking, Lake View](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/9e0c24b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Non Smoking, Lake View ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 527 sq ft - Lake view - Sleeps 3 - 1 Twin Bed and 1 Double Bed ![Comfort Double Room, Non Smoking, Lake View](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/060c6444.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, Non Smoking, Lake View ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Connecting rooms available Kitchen Refrigerator - 291 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/w648h865x0y0-c63ab8e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Renewal Deluxe Twin Room - Sleeps 2 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/f1c7bca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Renewal King Size Bedroom - Sleeps 2 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/w659h440x0y0-15110ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ### Standard Room - Sleeps 2 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/edfc54a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### New Twin Bed Room - Sleeps 2 ![Bathroom](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/w643h440x17y0-7fb4f6aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### New King Size Bedroom - Sleeps 2 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/w659h440x0y0-f690aaad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lake View Comfort Double Room-Non Smoking - Sleeps 2 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/3acee65c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Villa - Sleeps 11 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/3acee65c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 5 ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12700000/12696000/12695971/5cf6deb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Family Room - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Hotel-Cocoa.h12695971.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Hotel-Cocoa.h12695971.Hotel-Information) ## About the area Located in Toyako, Hotel Cocoa is in the suburbs and in the mountains. Toyako Onsen and Toyako Hot Spring are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Toya and Showa-shinzan. Don't miss out on a visit to Rusutsu Resort. [Visit our Toyako travel guide](https://www.expedia.ca/Toyako.dx6131010) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.61352%2C140.78056&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cnleRs9lCnJFeuDCnjDZM_iu56A=) Tsukiura 102, Lake Toya, Toyako, Hokkaido, 049-5723 ### What's nearby - Lake Toya - 6 min drive - 4.4 km - Usuzanfunka Memorial Park - 10 min drive - 8.1 km - Toyako Hot Spring - 11 min drive - 9.4 km - Toyako Onsen - 14 min drive - 8.8 km - Rusutsu Resort - 33 min drive - 23.6 km ### Getting around - Toya Station - 13 min drive - New Chitose Intl. Airport (CTS) - 100 min drive ### Restaurants - ‪サイロ展望台 - ‬3 min drive - ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬11 min drive - ‪cafe balher - ‬3 min drive - ‪Cafe&Restaurant The Toya - ‬11 min drive - ‪炭火ダイニングアペコロ - ‬11 min drive ## About this property ### Hotel Cocoa Hotel remodeled in 2023 and located near Lake Toya Located close to Toyako Hot Spring and Toyako Onsen, Hotel Cocoa provides a coffee shop/cafe. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self parking - Free train station pick-up, coffee/tea in the lobby, and a vending machine Room features All guestrooms are individually furnished, and have comforts such as premium bedding and separate sitting areas, in addition to perks like separate dining areas and bathrobes. More conveniences in all rooms include: - Deep soaking tubs and toilets with electronic bidets - 55-inch LCD TVs with satellite channels - Wardrobes/closets, separate sitting areas, and separate dining areas ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up shuttle from 10:00 AM to 5:00 PM - Train station shuttle on request - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - A coffee shop/cafe - Coffee and tea in common areas ### Family friendly - In-room kitchen - In-room refrigerator - Separate in-room dining area - Soundproofed rooms ### Conveniences - Limited-hour front desk - Vending machine ### Guest services - Housekeeping (daily) ### Outdoors - In the mountains ### Accessibility - No elevator - Thin carpet in public areas - Thin carpet in room ### More - 1 building - 2 floors - Renovated entire property - January 2023 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathrobes - Deep soaking bathtub - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 55-inch LCD TV with cable/satellite channels ### Food and drink - Cleaning supplies - Kitchen - Paper towels - Refrigerator - Separate dining area ### More - Access via exterior corridors - Connecting rooms available - Desk - Individual decor - Individual furnishings - Safe - Separate sitting area - Shared accommodations - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 9:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property ### Property is also known as Hotel Cocoa Toyako Hotel Cocoa Cocoa Toyako Hotel Cocoa Hotel Hotel Cocoa Toyako Hotel Cocoa Hotel Toyako ## Frequently asked questions ### Is Hotel Cocoa pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Cocoa? > As of Sept 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Cocoa on Sept 29, 2025 start from CA $107.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Niseko-Hotels-Hotel-Cocoa.h12695971.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Cocoa? > Self parking is free at this property. ### What time is check-in at Hotel Cocoa? > Check-in start time: 3 PM; Check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Cocoa? > Check-out is at 10 AM. ### Where is Hotel Cocoa located? > Situated in the mountains, this hotel is 1.4 mi (2.2 km) from Lake Toya and within 6 mi (10 km) of Toyako Onsen and Toyako Hot Spring. Showa-shinzan and Showashinzan Ropeway are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Cocoa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 171 8 - Good 121 6 - Okay 38 4 - Poor 8 2 - Terrible 8 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Hoi Yi Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs are nice, quiet and spacious room, can see the fireworks from the room, superb. ##### Hoi Yi Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gang Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Gang Stayed 1 night in Aug 2025 ### 8/10 Good #### Elton Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay for a overnight visit in Lake Toya. 10 mins by car to the downtown area but you will need your own car as it is a bit remote. Nice view of the lake as the hotel is located in the mid-mountain area. ##### Elton Stayed 1 night in Jul 2025 ### 8/10 Good #### Chean Khoon Jul 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The location is remote and only good if you have your own transport otherwise everything else is good. ##### Chean Khoon Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juliana Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice cosy place with a very good view ##### Juliana Stayed 1 night in Sep 2024 ### 8/10 Good #### S M SAMANTHA Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was under a certain maintenance without information, lucky we had it for reasonable price. Room is LARGE and second floor the lake view. One of the best advantage that it's near to the famous farm. ##### S M SAMANTHA Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Won Kwee Dec 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The view is amazing. ##### Won Kwee Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### STUART Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful room at Hotel Cocoa - it was really spacious and had an incredible view overlooking Lake Toya. Although the hotel was having some renovation work done, this didn't affect us in any way and the stay was peaceful and quiet. It was fantastic to wake up and be able to see the whole of the lake - it was an instant weather forecast! There was a jacuzzi bath in the room too which was lovely after a day sightseeing. There is not a daily cleaning service but you do get clean towels every day and can ask for anything else that you need. Parking was right outside the hotel entrance. The location is fantastic but you do need a car to really benefit from staying here as it is a ten minute drive into town. ##### STUART Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Ritesh Oct 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our hotel room had and excellent view. The rooms were nice and big. The staff was very pleasant ##### Ritesh Stayed 1 night in Oct 2024 ### 6/10 Okay #### Ow Eu Gene Jun 23, 2025 Was undergoing Renos. Vending machine was not working considering its distance from town centre. ##### Ow Eu Gene Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Shang Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice view of the Lake! Wish had stayed another day…will certainly re-visit. ##### Shang Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jason Jan 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved this hotel! Very small and felt like you were out in the country side. The view was unbeatable. Room was very big and spacious, as well as bathroom. Not much around so either come prepared with food to heat up or be prepared to drive a bit to town. All in all one of my favorite places I stayed my whole trip. ##### Jason ### 10/10 Excellent #### Athanasios Feb 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome experience. Amazing hotel and super spacious room even for western standards. Its location is a bit remote but that's what it makes it majestic! ##### Athanasios Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Hui Hong May 18, 2024 Very fresh, clean and modern Hotel. 3-4 minutes drive distance to the silo Observatory. Onsite free parking. Great place to stay for road trip traveler. ##### Hui Hong Stayed 1 night in May 2024 ### 10/10 Excellent #### Holly Feb 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a beautiful property with lake Toya on one side and Yoteii mountain on the other. The rooms are the largest we have seen in Japan with a beautiful sitting area and large bathroom with a huge tub both overlooking Lake Toya! This made for excellent firework viewing from the room for the local festival. They also had a nice common area in the hotel with some tables, coffee, tea and hot water to use. The location was convenient to drive to Toyaka Onsen town for food, but also to Rusutsu for skiing. ##### Holly Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Dandy Oct 16, 2024 Liked: Cleanliness Travelers without cars can only eat instant noodles for dinner ##### Dandy Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Sean Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property, the location, the room size and usage and quiteness were awesome. No near food places, but in future will plan accordingly. Definitely a must stay! ##### Sean Stayed 1 night in Oct 2023 ### 10/10 Excellent #### APIRAT May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lake view is wonderful from the hotel. The room is large, design is very good especially the bathroom. The hugeflower field is near by the window. If I go to this area, I will choose to stay at this hotel again. ##### APIRAT Stayed 1 night in May 2024 ### 10/10 Excellent #### michael Mar 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing morning view of the lake Great view and comfortable hotel. Limited restaurant options. Some places require reservations. But the hotel staff is very helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/B038A02986F27D9D6119EA2582E88E91D9037E9B1710381504305.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3AC46C8CB5A709F3B4A1849DCC72398A99D6F0A21710381587362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/706EE9E4BE59F05878319086CCB527FBAA7876C31710381586126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### michael Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Verified traveller Oct 12, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely small hotel with a fantastic view of Lake T Hotel Cocoa is newly renovated and comfortable. It is a small hotel situated on a hilltop, so if one is not driving, then it's rather far from Toyoka town and the only eatery is a cafe 10 mins walk away. However, the view of Lake Toya is breathless and the rooms are spacious and comfortable. On site parking is free ![](https://a.travel-assets.com/ugc/hotel-reviews/88FAC21B6B0709F475D12F3BF1D7294A4505203B1697101275021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Oct 2023 ### 6/10 Okay #### Chayakrit Mar 18, 2025 Liked: Amenities, property conditions & facilities I went there for my friend’s wedding. Before I arrived Japan, I tried to contact the hotel for picking me up. The only way to reach them is by phone call. This hotel is far from a train station. I need to get the taxi to get to the hotel. There is no free shuttle on weekends. And if you need a free shuttle to drop you at the train station after checkout , you need to book it in advance. ##### Chayakrit Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Sung Oct 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, roomy, amenities, hospitality, with nice Toya lake view….stayed there for 4 days and couldn’t believe we found this hotel at this room rate. Only thing didn’t like about this hotel was “no elevator “ For young people it will be no problem, but for elders and handicapped people, it’s not easy to go upstairs with luggage. ##### Sung Stayed 3 nights in Oct 2023 ### 8/10 Good #### Kok Chin Nov 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities If you like quiet surrounding, this is for you. Very quiet surrounding far away from Toyako town centre, about 9km or 10mins drive along no street lamp road at night. But room is spacious, smells nice and great room facilities like bath tub, bath robe , usb outlet. Food vending machine is located outside the building. Reception sells cup noodles. The window facing lake Toya. The hotel located slight elevated thus u can see lake Toya at a nice angle! Catch sunrise from the lake directly from ur hotel room! Level one room is best cos u can walk out from the window although is not encourage . However only one pillow is provided which is very thin and the second pillow is like a sofa pillow…. I won’t touch that cos there’s no changing of pillow case… ##### Kok Chin Stayed 1 night in Nov 2024 ### 6/10 Okay #### Verified traveller Jul 3, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Beautiful hotel but poor service. Room is beautiful with magnificent view. However, Reception staff is not helpful or even welcoming. Requested him to switch on the air conditioning in the lounge when we wanted to eat our dinner there with friends staying in different rooms. He agreed but did not appear at all. No smile or greeting when met him at the Reception the next morning. The cleaning staff was much more courteous and cheerful. It’s a shame for such a beautiful hotel to have such a bad service staff. ##### Verified traveller Stayed 1 night in Jul 2024 ### 8/10 Good #### Toru Sep 13, 2025 Liked: Cleanliness, staff & service, amenities 外国人が多く夜中もバタバタして煩かった ホテル正面脇に冷凍弁当と飲料の自販機があるだけなので、スタッフに、近隣の食事処や見どころの紹介くらいはして欲しかった ##### Toru Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-The-Royal-Park-Hotel-Kyoto-Shijo.h20518950.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Flights > [Air Canada](https://www.expedia.ca/Air-Canada-Flights.cAC.Travel-Guide-Airlines)