Title: Toya Kanko Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Toya Kanko Hotel Hotel with free parking, 8-minute walk to Toyako Hot Spring ![Spa](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/469602d3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/c7f9f697.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/dd96f86c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/3a75c88f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/c2884198.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Toya Kanko Hotel, near Lake Toya, offers a peaceful getaway with an indoor mineral hot spring and natural surroundings. Enjoy in-room WiFi, a bar, restaurant, and free self-parking. Guests consistently praise the tranquil atmosphere of this relaxing destination. 8.0 Very good ## Popular amenities - Bar - Air conditioning - 24/7 front desk - Housekeeping - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 3 - Nov. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=16195188&PinnedHotelID=16195188&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 11 of 11 rooms ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/7460e6a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room with Lake View-Breakfast and in Room Dinner included ### Highlights Air conditioning Refrigerator TV Bidet Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 151 sq ft - Lake view - Sleeps 5 - 5 Twin Futons ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/baec0bfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Tatami Area and Lake View-Breakfast and in Room Dinner included ### Highlights Air conditioning Refrigerator TV Bidet Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 151 sq ft - Lake view - Sleeps 4 - 2 Twin Beds and 2 Double Sofa Beds ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/7460e6a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room with Lake View-Breakfast included ### Highlights Air conditioning Refrigerator TV Bidet Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 151 sq ft - Lake view - Sleeps 5 - 5 Twin Futons ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/7460e6a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room with Lake View-Breakfast and Restaurant Dinner included ### Highlights Air conditioning Refrigerator TV Bidet Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 151 sq ft - Lake view - Sleeps 5 - 5 Twin Futons ![Suite with Lake View-Breakfast and in Room Dinner included](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/4f59a6a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Lake View-Breakfast and in Room Dinner included ### Highlights Air conditioning Refrigerator TV Bidet Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 151 sq ft - Lake view - Sleeps 5 - 2 Twin Beds and 3 Double Sofa Beds ![Free WiFi](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/baec0bfe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Tatami Area and Lake View-Breakfast and Restaurant Dinner included ### Highlights Air conditioning Refrigerator TV Bidet Shower/tub combination Hair dryer Private bathroom Daily housekeeping - 151 sq ft - Lake view - Sleeps 4 - 2 Twin Beds and 2 Double Sofa Beds ### Lake Side Japanese-Western Style Room, Non-smoking - Sleeps 4 ### Japanese-Style Room With Lake View Part Non-smoking - Sleeps 5 ### Lakeside Special Room Non-Smoking - Sleeps 5 ### Japanese-Style Room-B - Sleeps 3 ![Interior](https://images.trvl-media.com/lodging/17000000/16200000/16195200/16195188/b6ae6233.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### High Floor Lake Side Japanese Style Room Non-Smoking - Sleeps 5 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toya-Kanko-Hotel.h16195188.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-Toya-Kanko-Hotel.h16195188.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56569%2C140.82074&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NMSRQ2Bms-ZiERtPRORIJTgD60g=) 33 Toyakoonsen, Abuta-gun, Toyako, Hokkaido, 049-5721 #### What's nearby - Toyako Onsen - 1 min walk - 0.0 km - Toyako Hot Spring - 8 min walk - 0.7 km - Usuzanfunka Memorial Park - 12 min walk - 1.0 km - Lake Toya - 19 min walk - 1.7 km - Rusutsu Resort - 39 min drive - 33.3 km #### Getting around - Toya Station - 13 min drive - New Chitose Intl. Airport (CTS) - 100 min drive #### Restaurants - ‪Blossom Coffee - ‬5 min walk - ‪岡田屋 - ‬2 min walk - ‪でめきん食堂 - ‬2 min walk - ‪Mogmog - ‬2 min walk - ‪牛助 - ‬6 min walk ## About this property ### Toya Kanko Hotel Hotel near Lake Toya Close to Toyako Hot Spring, Toya Kanko Hotel provides an indoor mineral hot spring (onsen), a bar, and a restaurant. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking - Hot springs on site and a 24-hour front desk Room features All 131 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Bathrooms with bidets and shower/tub combinations - Refrigerators and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/0ee735bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yutorelo Toyako Toyako - Parking included - Free WiFi - Air conditioning - Breakfast available 7.8 Good 140 reviews CA $181 CA $206 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kohantei Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 221 reviews CA $193 CA $241 total Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4370000/4368000/4367971/f9022f59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windsor Hotel Toya, Vignette Collection by IHG Toyako - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 699 reviews CA $299 CA $367 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4367971&PinnedHotelID=4367971&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/112000000/111990000/111982700/111982618/629e9a78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### premium-lake-toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 18 reviews CA $402 CA $449 total Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=111982618&PinnedHotelID=111982618&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/ce9efa91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Onsen Hotel Hanabi Toyako - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 239 reviews CA $148 CA $184 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16370000/16360100/16360038/4ca78b96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake View Toya Nonokaze Resort Toyako - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 591 reviews CA $430 CA $526 total Nov 14 - Nov 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=16360038&PinnedHotelID=16360038&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/16000000/15130000/15120100/15120030/bef0cbf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midorinokaze Resort Kitayuzawa Date - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 466 reviews CA $325 CA $396 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=15120030&PinnedHotelID=15120030&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WE Hotel Toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 178 reviews CA $457 CA $502 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/91000000/90620000/90616300/90616294/714176f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Toya Tsuruga Resort Hikari no uta Sobetsu - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 35 reviews CA $480 CA $536 total Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=90616294&PinnedHotelID=90616294&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/8000000/7490000/7480300/7480224/9c727aed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyako Manseikaku Hotel Lakeside Terrace Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 1,001 reviews CA $273 CA $342 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7480224&PinnedHotelID=7480224&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Kohan ### Things to do - Hot springs ### Family friendly - In-room refrigerator ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV ### Food and drink - Refrigerator ### More - Air conditioning ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 7 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Guests with Half Board plans must check in by 7 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 7 PM. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Toya Kanko Hotel Toyako-cho, Abuta-gun Toya Kanko Toyako-cho, Abuta-gun Toya Kanko Toya Kanko Hotel Toyako-Cho Hokkaido Japan Toya Kanko Onsen Hotel Toya Kanko Hotel Hotel Toya Kanko Hotel Toyako Toya Kanko Hotel Hotel Toyako ## Frequently asked questions ### Is Toya Kanko Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Toya Kanko Hotel? > Self parking is free at this property. ### What time is check-in at Toya Kanko Hotel? > Check-in start time: 2 PM; Check-in end time: 7 PM. ### What time is check-out at Toya Kanko Hotel? > Check-out is at 10 AM. ### Where is Toya Kanko Hotel located? > Situated in Toyako, this hotel is within a 10-minute walk of Toyako Onsen and Toyako Hot Spring. Lake Toya is 1 mi (1.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Toya Kanko Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 10 6 - Okay 5 4 - Poor 1 2 - Terrible 0 ### 8.0/10 Cleanliness ### 8.4/10 Staff & service ### 7.4/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller Aug 8, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 老舗の観光ホテル 設備は古いですが，ホテルの対応とサービス，清潔感どれも素晴らしいです。観光ホテルとしてふさわしいです。 ##### Verified traveller Stayed 1 night in Jul 2017 ### 8/10 Good #### Chun Cheong Aug 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 老舊酒店 房間隔音不好,大聲都聽到。請在房間小心談話,不要令人尷尬。 ##### Chun Cheong Stayed 2 nights in Jul 2017 ### 8/10 Good #### HONG YIU Aug 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 一次很好的經驗 一切都很好，會普通話的女職員們服務很好，會再入住。酒店沒有晚餐供應，但附近食肆很多，故問題不大。另原來酒店本身有小型穿梭巴士免費接送客人來往 JR洞爺，可惜在網頁上沒有顯示，大家可記得耍預約啊！ ##### HONG YIU Stayed 1 night in Jul 2017 ### 8/10 Good #### Hoson Jul 23, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good hotel with excellent service very close the lake convenient shop is just opposite to it staffs with excellent service the building just a little bit old disappointed with the outdoor hot spring since the view is not very great, much better it is on the roof ##### Hoson Stayed 1 night in Jul 2017 ### 8/10 Good #### Karen Jun 18, 2017 Liked: Cleanliness, staff & service, room comfort #### Toka kanko hotel-family stay Not bad, except there's smoking smell. ##### Karen Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Deying Jun 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night at lake toya There was fireworks on the lake at night and we had an excellent view from our room. The futons were comfortable and the hotel is clean. ##### Deying Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Verified traveller May 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### 服務很好的酒店 去參加馬拉松，雖然人很多，但酒店對這方面相對的服務也很到位，例如開放地方給保管大量行理。酒店服務員很友善，有禮貌，房間是日式傳統的設計，有湖景，漂亮得不得了！而且房間整潔，有溫泉可惜沒時間去。晚餐味道不錯，早餐的選擇不太夠 ##### Verified traveller ### 6/10 Okay #### Y, 札幌 May 21, 2017 Liked: Property conditions & facilities, room comfort #### 湖のほとり ホテルは古い建物ですが、オーシャンフロントで湖が窓いっぱいに見えて花火も間近でみえました。また部屋の洗面所やトイレが新しく改装されていて使いやすかった、備品が充実していて使い易い物を置いてあったのと、従業員の方々が親切でした。 ##### Y ### 6/10 Okay #### wendy, singapore Apr 29, 2017 Liked: Cleanliness, staff & service #### spacious room with good view Room is big & spacious. Friendly staff, there were Chinese speaking stuff so that's very helpful. Food places walkable distance. Shops there usually opens at 11am and closes by 6/7. We had trouble looking for dining place after 8. Found a good place nonetheless. ##### wendy ### 8/10 Good #### Verified traveller Apr 16, 2017 Liked: Staff & service, room comfort #### Pleasant stay We booked 2 Japanese style rooms at Toya Kanko. One of the rooms had an obvious cigarette smoke smell but after a few hours of airing it by opening the windows, it was more acceptable. The views of the lake were amazing. Room was spacious for 2 people and futon was comfortable. Wifi kept dropping off every now and then. The onsen was really nice, though a bit dated. Staff spoke English and Mandarin. Overall, it was a pleasant stay for the price range. Would probably stay here again if we're back in Lake Toya. ##### Verified traveller ### 6/10 Okay #### Verified traveller Feb 27, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Is center located. But do not expect a 5 star service with 5 star facilities with such a price. Things are old, toilet is small. ##### Verified traveller ### 10/10 Excellent #### michelle Feb 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 景觀很美，服務周到 員工非常有禮，房間面對洞爺湖，景觀很美，洞穴溫泉有特色，還有免費送至JR站 ##### michelle ### 10/10 Excellent #### JING Feb 1, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店设有私人温泉室预定，折合人民币约180，含室内和室外池，适合不习惯去大浴场的游客，酒店旁边购物餐饮也方便，天气好的话湖景房可以看到羊蹄山，景色很不错 ##### JING ### 8/10 Good #### Tony, sydney Jan 19, 2017 Liked: Cleanliness, staff & service, room comfort #### Nice hotel located in Lake Toya Great little hotel nicely located within Lake Toya. Hotel staff were helpful. Many good restaurants and nice cafes around ##### Tony ### 8/10 Good #### Verified traveller Jan 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Near to Toya Bus Terminal Great Lake View from room, Convenient Store right opposite hotel, walking distance to Toya Bus Terminal. ##### Verified traveller ### 6/10 Okay #### Muhammad Imran , Singspore Jan 5, 2017 #### Staffs speak little english.. I saw on the hotel site that the room I booked can accommodate up to 5 futons, which gives me the impression that it's ok if I have the 3rd person in the room. The 3rd person who is my son, decided to follow us last minute , after I have booked all hotel rooms in Hokkaido, (which explains why I cancelled some rooms with Expedia earlier due to the hotels' policies not able to accommodate 3rd person in a double room). That was after I requested for extra bed and was turned down. Thi hotel, having staffs who speak little english, didn't explain to me much after I told him about the room stated can have 5 futons, so I didn't bother to include the 3rd person.. And the front desk staff just replied "ok, ok, ok...", and the next day when I booked out, I was charged another JPY8,300+ for the 3rd person, which is SGD104. And the hotel did not bother to add a 3rd bath towel, face towel, etc for the room. I find it's very unjustified on my part.. ##### Muhammad Imran ### 6/10 Okay #### Verified traveller Dec 20, 2016 Liked: Staff & service Disliked: Cleanliness, room comfort 酒店地點很方便，酒店門口就在巴士桜町站, 距離溫泉巴士站只需走5分鐘。 房間有點殘舊, 床舖有煙味及有床蝨咬, 感覺不太舒服。 ##### Verified traveller ### 8/10 Good #### Sugumar D, Singapore Dec 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Okay location Onset was good. Room cleaning was very good, everything was changed and it was done very quickly. ##### Sugumar D ### 8/10 Good #### KWAN LAM Dec 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing area and stay Room is over 10 years but very clean and comfy. The service is awesome esp with staff knowing diff languages. ##### KWAN LAM ### 8/10 Good #### Theethanud Oct 23, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Magnificent view The room was traditional Japanese style with beautiful Lake Toya and mountains background view. There were fireworks at 8.45 p.m. every night when we visited. Onsen was a bit old but o.k. Breakfast was alright with variety of choices. ##### Theethanud ### 4/10 Poor #### Tingting Jul 7, 2025 ##### Tingting Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)