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Down duvet, in-room safe, desk, free WiFi
Down duvet, in-room safe, desk, free WiFi
Down duvet, in-room safe, desk, free WiFi
Down duvet, in-room safe, desk, free WiFi

Guest reviews

3.7/5 Good
47 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast Available
  • Business Services
  • Housekeeping


Explore the area

Popular LocationToyako Hot Spring10 min walk
Popular LocationToyako Forest Museum12 min walk
Popular LocationUsuzanfunka Memorial Park2 min drive

Choose dates to view prices

  • Japanese Style Room(Run of House)

    4/5 guest room rating

    Room amenities

    • 151 sq ft
    • Partial lake view
    • Sleeps 2
    More detailsJapanese Style Room(Run of House)
  • Japanese Western Style Room, Non Smoking

    Room amenities

    • 355 sq ft
    • Partial lake view
    • Sleeps 6
    More detailsJapanese Western Style Room, Non Smoking
  • Japanese Traditional Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 193 sq ft
    • Partial lake view
    • Sleeps 5
    More detailsJapanese Traditional Room, Non Smoking
  • Twin Japanese Style Room, 2 Bedrooms, Non Smoking

    Room amenities

    • 194 sq ft
    • Partial lake view
    • Sleeps 2
    More detailsTwin Japanese Style Room, 2 Bedrooms, Non Smoking

About this area


Located in Toyako, YUTORELO TOYAKO is in the historical district and on the waterfront. Showashinzan Ropeway and Zenko-ji Temple are notable landmarks, and the area's natural beauty can be seen at Usuzanfunka Memorial Park and Showa-shinzan. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowmobiling.

Visit our Toyako travel guide
Popular Location

What's nearby

  • Toyako Hot Spring - 10 min walk
  • Toyako Forest Museum - 12 min walk
  • Usuzanfunka Memorial Park - 2 min drive
  • Showa-shinzan - 8 min drive
  • Showashinzan Ropeway - 9 min drive

Getting around

  • Toya Station - 12 min drive
  • Sapporo (CTS-New Chitose) - 89 min drive


  • Ippontei - 1 min walk
  • Menkoitē - 3 min walk
  • Sangaku Kissa - 4 min walk
  • Beni - 4 min walk
  • Hydene - 4 min walk

About this property


3.5-star Boardwalk ryokan, walk to Lake Toya
Along with coffee/tea in a common area, this ryokan has a library and free newspapers. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, multilingual staff, a garden and gift shops/newsstands are on-site. All 58 rooms provide complimentary wireless Internet access, fridges and flat-screen TVs. Other amenities available to guests include down duvets, safes and phones.
YUTORELO TOYAKO offers 58 forms of accommodation with a safe. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit.

This Toyako ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free nearby parking
  • Limited parking spaces
  • Free return train station shuttle

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–9 AM: JPY 1980 for adults and JPY 1980 for children
  • Coffee/tea in a common area

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Fridge


  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • 2 meeting rooms


  • Garden


  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 6:00 AM to 10:00 PM
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • Designated smoking areas (fines apply)
  • TV in reception

Room amenities


  • Climate control (air conditioning)
  • Down comforter
  • Heating


  • Shower/bathtub combination


  • Flat-screen TV

Food and drink

  • Fridge


  • Desk
  • Phone
  • Safe
  • Turndown service



Check-in between 3:00 PM and midnight
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 300 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: JPY 1980 for adults and JPY 1980 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at YUTORELO TOYAKO and receive a full refund?
Yes, YUTORELO TOYAKO offers free cancellation on select room rates, because flexibility matters! Please refer to YUTORELO TOYAKO cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this ryokan?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at YUTORELO TOYAKO?
Check-in is from 3:00 PM to midnight. After-hours check-in is not available.
What time is check-out at YUTORELO TOYAKO?
Checkout is at 10 AM.
Where is this ryokan located?
Situated on the boardwalk, this ryokan is within 1 mi (2 km) of Toyako Forest Museum and Usuzanfunka Memorial Park. Showa-shinzan and Showashinzan Ropeway are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for YUTORELO TOYAKO

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Japanese style room. Good location, short walk to restaurants and good view of the daily fireworks.

Stayed 2 nights in Feb 2020


    Look forward for renovation

    Stayed 1 night in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Like: It was a Ryokan!!! Dislike: Not sure if because of the season, but most nearby restaurants were not open. 7-11 became our best friend. 😅

    Stayed 1 night in Sep 2019


    • Disliked: Cleanliness, staff & service, property conditions & facilities

    Wifi sucks though asked the staff to fix; very disappointing

    Stayed 1 night in Aug 2019


    • Liked: Cleanliness, staff & service

    Triple room had two twin beds and a single futon on floor. Bathroom was Japanese shower with seat and mirror. Should specify on reservation.

    Stayed 1 night in Aug 2019