Title: Yutorelo Toyako (Ryokan) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yutorelo Toyako Boardwalk/promenade ryokan in Toyako with free parking ![Exterior](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/0ee735bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/49904a2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/db740b08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-style Twin Room, Non Smoking (2 beds)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/54c39f7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's play area - indoor](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/661d2e7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Toyako Hot Spring and Usuzanfunka Memorial Park, Yutorelo Toyako provides an indoor mineral hot spring (onsen), shopping on site, and a garden. Free in-room WiFi and a snack bar/deli are available to all guests. 7.8 Good ## Popular amenities - - Housekeeping - Free WiFi - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Dec. 1 - Dec. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=21493870&PinnedHotelID=21493870&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 2 of 2 rooms ![Japanese Traditional Room, Non Smoking](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/4102559e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Traditional Room, Non Smoking 7.4 Good 3 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Hair dryer Private bathroom Bidet - 193 sq ft - Partial lake view - Sleeps 5 - 5 Twin Futons ![Japanese-style Twin Room, Non Smoking (2 beds)](https://images.trvl-media.com/lodging/22000000/21500000/21493900/21493870/54c39f7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Twin Room, Non Smoking (2 beds) 8.0 Very good 5 reviews ### Highlights Air conditioning Heating Refrigerator Flat-screen TV Down duvet Private bathroom Shower/tub combination Bidet - 194 sq ft - Partial lake view - Sleeps 3 - 2 Twin Beds and 1 Twin Futon ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-YUTORELO-TOYAKO.h21493870.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNiseko-Hotels-YUTORELO-TOYAKO.h21493870.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.56377%2C140.82468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=POs9xyYANyHgD--CUphhafhRaKs=) 78 Toyako Onsen, Toyako-Cho, Abuta-gun, Toyako, Hokkaido, 049-5721 #### What's nearby - Toyako Onsen - 1 min walk - 0.0 km - Shikotsu-Toya National Park - 1 min walk - 0.0 km - Toyako Hot Spring - 10 min walk - 0.9 km - Lake Toya - 17 min walk - 1.4 km - Usuzanfunka Memorial Park - 18 min walk - 1.5 km #### Getting around - Toya Station - 11 min drive - New Chitose Intl. Airport (CTS) - 89 min drive #### Restaurants - ‪Blossom Coffee - ‬5 min walk - ‪岡田屋 - ‬8 min walk - ‪でめきん食堂 - ‬5 min walk - ‪Mogmog - ‬4 min walk - ‪牛助 - ‬13 min walk ## About this property ### Yutorelo Toyako Ryokan near Toyako Hot Spring Located close to Usuzanfunka Memorial Park and Toyako Forest Museum, Yutorelo Toyako provides an indoor mineral hot spring (onsen), shopping on site, and a garden. Free in-room WiFi and a snack bar/deli are available to all guests. Additional perks include: - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and free bicycle rentals - Hot springs on site, a vending machine, and luggage storage Room features All 58 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Bidets and shower/tub combinations - Refrigerators, electric kettles, and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16280000/16275100/16275017/db6c8418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Kohantei Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 7.6 Good 223 reviews CA $207 CA $257 total Dec 3 - Dec 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=16275017&PinnedHotelID=16275017&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18120000/18116900/18116803/ce9efa91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toya Onsen Hotel Hanabi Toyako - Spa - Parking included - Free WiFi - Restaurant 8.0 Very good 243 reviews CA $129 CA $162 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=18116803&PinnedHotelID=18116803&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/24000000/23900000/23896800/23896791/a30b4668.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WE Hotel Toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 182 reviews CA $509 CA $560 total Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=23896791&PinnedHotelID=23896791&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4370000/4368000/4367971/f9022f59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Windsor Hotel Toya, Vignette Collection by IHG Toyako - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 701 reviews CA $229 CA $282 total Dec 4 - Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4367971&PinnedHotelID=4367971&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/16000000/15130000/15120100/15120030/bef0cbf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midorinokaze Resort Kitayuzawa Date - Parking included - Free WiFi - Restaurant - 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Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=9049092&PinnedHotelID=9049092&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Style Room with Toilet (2nd Floor) for 8 People | View from room](https://images.trvl-media.com/lodging/77000000/76970000/76965700/76965617/eb9a4685.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spa SHIOSAI Toyoura - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=76965617&PinnedHotelID=76965617&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/112000000/111990000/111982700/111982618/629e9a78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### premium-lake-toya Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 22 reviews CA $406 CA $452 total Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=111982618&PinnedHotelID=111982618&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/10000000/9240000/9231900/9231829/458c9998.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granvillage Toya Daiwa Ryokan Annex Toyako - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 543 reviews CA $86 CA $111 total Dec 5 - Dec 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=9231829&PinnedHotelID=9231829&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free train station pick-up and drop-off shuttle - Free self parking on site - Free RV/bus/truck parking on site - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children - Coffee and tea in common areas - Snack bar/deli ### Things to do - Free bicycle rentals - Hot springs - Shopping - TV in common areas ### Family friendly - Baby toys - Children's games - Children's toys - In-room refrigerator - Snack bar/deli ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Limited-hour front desk - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - Garden - In a national park - In the mountains - On a lake - On the boardwalk/promenade ### Spa - Hot springs - Public bath open from 6:00 AM - 10:00 PM - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No elevator ### More - 5 floors - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Down comforter ### Bathroom - Bidet - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7 AM - midnight Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 2200 for children - Housekeeping fee: JPY 4400 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as YUTORELO TOYAKO Inn YUTORELO TOYAKO Ryokan YUTORELO TOYAKO Toyako YUTORELO TOYAKO Ryokan Toyako ## Frequently asked questions ### Is Yutorelo Toyako pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Yutorelo Toyako? > As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Yutorelo Toyako on Dec 5, 2025 start from CA $189.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Niseko-Hotels-YUTORELO-TOYAKO.h21493870.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Yutorelo Toyako? > Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Yutorelo Toyako? > Check-out is at 10 AM. ### Where is Yutorelo Toyako located? > Situated on the boardwalk/promenade, this ryokan is within 1 mi (2 km) of Toyako Hot Spring and Usuzanfunka Memorial Park. Showashinzan Ropeway and Showa-shinzan are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Yutorelo Toyako Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.4 Location ### 8.0 Staff & service ### 8.2 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 54 8 - Good 46 6 - Okay 18 4 - Poor 14 2 - Terrible 10 ### 10/10 Excellent #### Linus Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My family had an enjoyable time here! ##### Linus Stayed 3 nights in Sep 2025 ### 8/10 Good #### Yat Hi Nov 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big room, clean and tidy Dinner is quite good, not much choice for breakfast, but it’s fine Very nice staffs Onsen facilities are nice with reasonable size The most valuable - they offer sake at lobby for whole day. And free draft beer at dinner. FYI, there are few stairs at lobby. ##### Yat Hi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Kelsey Feb 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Incredible staff and service. The breakfast was great. Free desserts and sake at night. ##### Kelsey Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Michael Jul 28, 2024 Liked: Cleanliness, staff & service, amenities A little dated but as far as traditional it had excellent food and baths. ##### Michael Stayed 3 nights in Jul 2024 ### 8/10 Good #### Shihui Audrey Dec 17, 2023 Liked: Cleanliness, staff & service, amenities Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable. ##### Shihui Audrey Stayed 1 night in Dec 2023 ### 8/10 Good #### A Feb 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent meals and staff Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected ##### A Stayed 1 night in Feb 2024 ### 8/10 Good #### Shumin May 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice traditional japan style ##### Shumin Stayed 1 night in May 2024 ### 10/10 Excellent #### Ryan Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings. ![](https://a.travel-assets.com/ugc/hotel-reviews/AB946E618FD92FCBED070B0A6A41E6FB9D3600981726212315780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/893EF7B3F5D4FEF15D7F01A6860DDF4DBB84ABCB1726212315987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98430D8F12A76E141082F32EDCD7E05DAAFBF4C11726212316709.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ryan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kimberly Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding. ##### Kimberly Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Walter Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This a beautifully designed hotel. Great ambiance. The staff are extremely courteous and efficient. Great find. ##### Walter Stayed 1 night in Sep 2022 ### 8/10 Good #### Qing Chang Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities pros: right in the middle of the main street of lake toya, very convenient. all day free sake tasting. pretty good breakfast. nice indoor and outdoor onsen. free parking. pet friendly - saw alot of cute doggies. children play room available. overall very specious room. con: it’s summer and aircon was centralized and not working well. informed the staff and they told me to open the window and take a fan from them FOC. but i will still prefer my air conditional to work. ##### Qing Chang Stayed 2 nights in Jun 2025 ### 8/10 Good #### Hon Lung Dec 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relax and Comfortable ##### Hon Lung Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Ben Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful welcome The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended. Staff kindly assisted in reserving me a place on a bus connection when leaving. Hot springs a little tired, and sauna in a separate section. ##### Ben Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Yuk Yi Laura Feb 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The pillows are a bit hard ##### Yuk Yi Laura Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Aileen Oct 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back. ##### Aileen Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### LO Oct 24, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much better than I expected, nice room and lobby Much better than I expected, the room is looking good and spacious. The dinner it is not better. But if you wanted there are a few restaurants near the hotel. The shampoo and body soap are heavily diluted, it takes over 10 taps to wash my hair. ##### LO Stayed 1 night in Oct 2022 ### 6/10 Okay #### Sung Jun 19, 2024 Liked: Staff & service, amenities The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\\ The dinner kaiseki was below expectation for the money. It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath. ##### Sung Stayed 1 night in Jun 2024 ### 6/10 Okay #### Yuet-Yi Lucia May 3, 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointed So noisy, and not comfortable at all, the building may be old, so dark ##### Yuet-Yi Lucia Stayed 1 night in May 2024 ### 8/10 Good #### Ayako Aug 4, 2023 Liked: Cleanliness, staff & service, amenities Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours. ##### Ayako Stayed 1 night in Aug 2023 ### 10/10 Excellent #### RIEKO Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 急な変更も対応していただけました。 露天風呂が二日目に給湯が止まっていて緩かったのが残念でした。 ##### RIEKO Stayed 2 nights in Aug 2025 ### 8/10 Good #### Hung Liang Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 這家飯店值得給他機會，他可以表現的更好！入住時有免費的點心和清酒，非常加分！一泊二食的食物非常不錯！一樣也是酒精飲品暢飲不加價，加分！泡湯結束還有冰棒可以免費吃，加分！餐廳的服務人員很親切有禮，加分。 不過入住時可能因為語言，櫃檯服務人員沒跟我們說有點心和清酒及咖啡可以享用，我們隔天才知道，也沒機會享用了！另外，房間冷氣超爛，不過這裡一年有大概300天以上不太需要冷氣，所以問題不大！我覺得如果來洞爺湖想要找cp值好的飯店可以考慮！ ##### Hung Liang Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Yee Shan Sep 19, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities 設備舊，床褥硬，房間燈光太暗，房間不是用鎖匙而是用數字密碼，保安欠缺，膳食惡劣，很難食，食品款式老土 ##### Yee Shan Stayed 1 night in Sep 2024 ### 8/10 Good #### Eun sung Sep 12, 2024 Liked: Cleanliness, staff & service, amenities 시설은 낡았지만 친근함이 좋았습니다. ##### Eun sung Stayed 1 night in Sep 2024 ### 4/10 Poor #### akihiro Jul 16, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉旅館よりビジネスホテルに近いです。 チェックイン他はネットの登録のみルームキーもありません。部屋は古くなにより臭いです。 トイレも臭うのでとてもくつろげたもんじやないです。夕飯は全く手抜きで味も今ひとつ唯一朝ご飯だけはまあまあでした。 2度と使うことはないですね ##### akihiro Stayed 1 night in Jul 2024 ### 2/10 Terrible #### DongWook Jun 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 말이 전통료칸이지 일본여행중 가장 더럽고 밥맛 떨어지는 숙소경험이었음. 4인 가족 다다미방 배정받았는데 천장은 누수로인한 얼룩과 곰팡이, 곳곳이 묶은먼지, 특히나 화장실내 역겨운 냄새는 아직도 잊혀지지 않는다! 조식은 대충만든 부실한 식단에 다 식어빠진 먹을게 정말없고, 맛은 더 없음! 제일 안좋았던 기억은 침구류.. 프라이버시 운운하며 이브지리 서비스는 요청시에만 해주니 셀프로 깔고덮고 자라는 것 까지는 이해했으나 요나, 패드, 베개모두 머리카락 덕지덕지 붙은 더러운 세팅으로 정말 엿같은 경험만 하고 옴! 이런 사진만 그럴싸한 리뷰에 속아 돈버리고 시간 버리고 온것에 너무 화가 남! ##### DongWook ## Expedia's Latest Trends ### Hotels > [Tokyo Disney Celebration Hotel](https://www.expedia.ca/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Montreal (YUL)](https://www.expedia.ca/lp/flights/yyz/yul/toronto-to-montreal)