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Reviews of Best Western Swan Castle Inn

2.5 out of 5
Best Western Swan Castle Inn
189 Railway Street And 7th Ave, Cochrane, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 308 reviews" "
Rating 8 - Good. 102 out of 308 reviews" "
Rating 6 - Okay. 22 out of 308 reviews" "
Rating 4 - Poor. 8 out of 308 reviews" "
Rating 2 - Terrible. 2 out of 308 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was nice and smooth and the room was very clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Travelled with family
Great place to stay, staff is super friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for snowmobiling
Stayed 5 nights in Feb 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Best option in town
Stayed 1 night in Feb 2024

10/10 Excellent

Chelsea, Sudbury

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazingly hospitable and so kind. Cochrane is Cochrane so there's not much around but there are some good places to eat. Heading back there in March for work again. Will stag again!
Stayed 2 nights in Feb 2024

8/10 Good

Missy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was close to the train station but this also made for a noisy stay. Other than the noise it was good.
Stayed 1 night in Jan 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kaitlin

Stayed 1 night in Jan 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jenna

Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Janet

Stayed 1 night in Oct 2023

10/10 Excellent

TADEUSZ

Stayed 1 night in Oct 2023

8/10 Good

Yi Yin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very nice
Stayed 1 night in Sep 2023

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what i needed
Accomodated a latw chwxkin and checkout for me no problemo Best bubble bath ever! Everything waa lovely just the bed was not my type and the fireplace did not work. Staff is awesome, breakfast was good
Stayed 1 night in Sep 2023

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place. Big rooms
Stayed 1 night in Sep 2023

8/10 Good

Mitch

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Tina

Stayed 1 night in Sep 2023

8/10 Good

Gerry

Travelled with partner
The staff were friendly
Stayed 1 night in Sep 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEPT / 23
103 A LITTLE CLOSE TO THE ROAD FOR NOISE, APART FROM THAT THE ROOM AND SERVICE WAS FINE
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 day stay ....comfy beds .....nice outside seating area with BBQ
Stayed 2 nights in Sep 2023

10/10 Excellent

Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near train station and beautiful lake to walk around
Stayed 1 night in Sep 2023

8/10 Good

Reza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was right across train station. ButTV did not work . They could not fix it .
Stayed 1 night in Aug 2023

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and it was a nice large room!
Stayed 1 night in Aug 2023

10/10 Excellent

Shorr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Ray

Business traveller
Liked: Cleanliness
it s ok
Stayed 1 night in Aug 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast is always good here, lots of variety. I also enjoy the nice, spacious rooms and the gym and sauna. I always enjoy staying at The Swan Castle Inn.
Stayed 1 night in Aug 2023

6/10 Okay

Lysanne

Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
Staff was friendly. Located right across the train station so you hear and feel the train going by at night. Says no pets allowed so I made accommodations to not bring my dog yet saw people with dogs in the hotel 🙄 and nothing happened when I notified the staff The room was ok bed was hard and there were dirty black fingerprints on the bathroom door which was gross ! The breakfast is not great for the eggs but the rest was good enough to please everyone. Loved the pancake machine and muffins. The rooms were pretty quiet even though it was a full house when we stayed during the long weekend. It’s probably as good as you can get in cochrane wasn’t the worst hotel I ever stayed at but for the price the quality wasn’t there.
Stayed 3 nights in Aug 2023

8/10 Good

Karthi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the old part of Cochrane .. not many restaurants in the area . There were only 2 place open after 6 pm . If you are willing to drive there are places within 5 -10 mins drive
Stayed 1 night in Aug 2023

8/10 Good

DANELLE

Stayed 1 night in Aug 2023

8/10 Good

Micheline

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Jul 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is great
Stayed 1 night in Jul 2023

10/10 Excellent

Miling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Room is large.
Stayed 1 night in Jul 2023

10/10 Excellent

Randy

Travelled with family
Liked: Amenities
We stayed in the theme room and it was a very unique,fun and very comfortable stay
Stayed 1 night in Jul 2023

10/10 Excellent

gail

Stayed 1 night in Jul 2023

10/10 Excellent

Gurdeep

Stayed 1 night in Jul 2023

8/10 Good

Bobby

Stayed 1 night in Jun 2023

8/10 Good

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sylvie

Stayed 1 night in Jun 2023

10/10 Excellent

Andrzej

Stayed 1 night in Jun 2023

4/10 Poor

Ken

Stayed 1 night in May 2023

10/10 Excellent

anna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Been booking here for years before I go to the lodge, nice place to get some sleep and relax.
Stayed 1 night in May 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Khadyn

Stayed 1 night in Apr 2023