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Stayed 1 night in Aug 2020
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Guest reviews
4.4 out of 5 Excellent
1,085 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays
Map
220 Gord Canning Drive, The Blue Mountains, ON
Explore the area
Ridge Runner Mountain Coaster5 min walk
Blue Mountain Village11 min walk
Collingwood Scenic Caves4 min drive
Owen Sound, ON (YOS-Billy Bishop Regional)47 min drive
Choose dates to view prices
Deluxe Room, 1 Queen Bed with Sofa bed
Photos of Deluxe Room, 1 Queen Bed with Sofa bed
Deluxe Room, 1 Queen Bed with Sofa bed
4.6/5 guest room ratingMore detailsRoom amenities
- 409 sq ft
- Mountain view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Sofa Bed
38 square metres m2 room with mountain and resort views
Layout – Separate sitting area
Relax - Fireplace
Internet – WiFi
Entertainment – 43-inch LED TV with cable channels, pay-per-view films, DVD player
Food & Drink – Kitchenette with microwave, cookware/dishes/utensils, coffee/tea maker and toaster
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, shower/bathtub combination, bathrobes and free toiletries
Practical – Safe, iron/ironing board and laptop workspace
Comfort – Air conditioning and heating
Accessibility – Height-adjustable showerhead, low-height door lock, closed-captioned TV, level door handles, low-height plug sockets in bathroom, braille signage, grab bar in bath and doorbell and phone notification
Eco-friendly—Recycling bin
Need to know – Housekeeping on request
Non-Smoking, pet-friendly
Suite, 1 Queen Bed with Sofa bed
Photos of Suite, 1 Queen Bed with Sofa bed
Suite, 1 Queen Bed with Sofa bed
4.6/5 guest room ratingMore detailsRoom amenities
- 550 sq ft
- Mountain view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 Queen Bed and 1 Double Sofa Bed
51 square metres m2 room with mountain and resort views
Layout – Bedroom, living room and sitting area
Relax - Fireplace
Internet – WiFi
Entertainment – 43-inch LED TV with cable channels, pay-per-view films, DVD player
Food & Drink – Kitchenette with hob, microwave, dishwasher and cookware/dishes/utensils
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, separate bathtub and shower, bathrobes and free toiletries
Practical – Safe, iron/ironing board and laptop workspace
Comfort – Air conditioning and heating
Accessibility – Height-adjustable showerhead, low-height door lock, closed-captioned TV, level door handles, low-height plug sockets in bathroom, braille signage, grab bar in bath and transfer shower
Eco-friendly—Recycling bin
Need to know – Housekeeping on request
Non-Smoking, pet-friendly
Suite, Multiple Beds
Photos of Suite, Multiple Beds
Suite, Multiple Beds
5/5 guest room ratingMore detailsRoom amenities
- 1000 sq ft
- Mountain view
- Sleeps 6
Room information
Sleeps
- Max people: 6Max adults: 6Max children: 5
Room details
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
93 square metres m2 room with mountain and resort views
Layout – 2 bedrooms, living room and dining area
Relax - Fireplace
Internet – WiFi
Entertainment – 43-inch LED TV with cable channels, pay-per-view films, DVD player
Food & Drink – Kitchen with full-sized fridge/freezer, hob, oven and microwave
Sleep – Pillowtop bed, premium bedding, a down duvet and blackout drapes/curtainsBathroom – Private bathroom, bathtub or shower, bathrobes and free toiletries
Practical – Safe, iron/ironing board and laptop workspace
Comfort – Air conditioning and heating
Accessibility – Lever door handles, grab bar in bath, braille signage, low-height plug sockets in bathroom, height-adjustable showerhead, low-height door lock and closed-captioned TV
Eco-friendly—Recycling bin
Need to know – Housekeeping on request
Non-Smoking, pet-friendly
About this area
The Blue Mountains
Located in The Blue Mountains, Westin Trillium House, Blue Mountain is near a private beach. Blue Mountain Ski Resort and Scandinave Spa Blue Mountain are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Collingwood Scenic Caves and Sunset Point Park. Travelling with kids? Don't miss Ridge Runner Mountain Coaster. Enjoy the great outdoors with mountain biking, ziplining and hiking/biking trails, or hop on a segway for hire nearby and explore all the area has to offer.
Visit our The Blue Mountains travel guideWhat's nearby
- Ridge Runner Mountain Coaster - 5 min walk
- Blue Mountain Village - 11 min walk
- Scandinave Spa Blue Mountain - 4 min drive
- Collingwood Scenic Caves - 4 min drive
- Scenic Caves Nature Adventures - 4 min drive
Getting around
- Toronto, ON (YYZ-Pearson Intl.) - 116 min drive
Restaurants
- Oliver and Bonacini — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (CAD 15 per night)
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: CAD 20.00 per night
- Electric car charging station
- Limo/town car service
Food and drink
- Full breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 20-40 per person
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Downhill skiing
- Mini golf
- Outdoor pool
- Playground
- Ropes course
- Snowboarding
Family friendly
- Dry-cleaning service
- DVD player
- Free children's club
- Laundry facilities
- Microwave
- Mini golf
- Outdoor pool
- Playground
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Dry-cleaning service
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Ski equipment hire
- Ski-in/ski-out access
- Skiing lessons
- Ski storage
Languages spoken
- English
- French
- Spanish
Business services
- 5 meeting rooms
- Conference space (8000 square feet)
Outdoors
- Outdoor furniture
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices in meeting rooms
- Braille signage
- In-room accessibility
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Fireplace in reception
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Down comforter
- Heating
- Hypo-allergenic bedding
- Linens
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Towels
Entertainment
- 43-inch LED TV
- TV channels
- DVD player
- Films for purchase
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Microwave
- Toaster
More
- Fireplace
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Recycling
- Safe
- Separate sitting area
- Window screens
Policies
Check-in
Check-in between 4:00 PM and anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of CAD 50, per accommodation, per night, plus a deposit of CAD 50 per night
Dogs only
1 per room (up to 40 lb/18 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between CAD 20 and CAD 40 per person (approximately)
- Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
- Self-parking fee: CAD 20.00 per night (in/out privileges)
- Pet deposit: CAD 50 per night
- Pet fee: CAD 50 per accommodation, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include carbon monoxide detector and a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
Westin Trillium House Blue Mountain Hotel
Westin Trillium House Blue Hotel
Westin Trillium House Blue Mountain
Westin Trillium House Blue
Westin Trillium Hotel Blue Mountain
Westin Trillium House Blue Mountain Hotel Mountains
Westin Trillium House Blue Mountain Mountains Ontario
Collingwood Westin
Westin Collingwood
Westin Trillium House Blue Mountain Hotel The Blue Mountains
Westin Trillium House Blue Mountain The Blue Mountains
Westin Trillium House Blue Mo
Frequently asked questions
Guest reviews
Overall score and ratings for Westin Trillium House, Blue Mountain
4.4
Excellent
1,085 reviews
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition
- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
Was not happy with the customer service. Emailed the hotel for early check-in and never got a response from the hotel. When I arrived it was 9:00am went to see if I could get an earlier check in time. Said they will take my number and contact me when my room was ready. I never received a phone call letting me know my room was ready. I checked in at 3:30 that afternoon.
Stayed 1 night in Aug 2020
- Liked: Cleanliness, property conditions & facilities
This was my first time visiting in the summer, and I must say it was an “interesting” experience. Unfortunately the power went out around 8pm and we were left with no electricity and all restaurants were closed because of this. I’m a little disappointed that we didn’t have any compensation for this and we had to leave the area to go find dinner. Normally I wouldn’t complain but we did spend a lot of money for one night ($600) so I guess I expected more.
Stayed 1 night in Aug 2020
- Liked: Cleanliness, staff & service, property conditions & facilities
We've been there 5 or 6 times in the last 5 years and the Westin is always amazing. One thing you have to change is the building material you use in the pool. Regular fun play with your kids results in bloody scrapes, woynds and exiting the pool before you want to.
Stayed 6 nights in Jul 2020
- Liked: Cleanliness
- Disliked: Staff & service, property conditions & facilities
We had a bad experience in the Westin Trillium House. At the check-in, front desk staff was friendly and helpful. After that every time when we ask for any assistance, we never got any positive vibes. Couple of times we call from room to front desk and we were put on hold for 45 mins. On the 2nd August night we had a blackout for couple of hours. We got stuck in the room for hours in the dark without A/C. Same night we had a booking at the hotel restaurant and it got cancelled due to no power and we couldn't get our cars out of the parking for a while due to the blackout. With kids and family we went through tough time in this night but no staff was there to help or guide us. Instead of helping us the staff mentioned that this is not their fault and blame the mother nature. I had stayed in many hotels but this was the worst experience
Stayed 2 nights in Aug 2020
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