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Indoor pool
Indoor pool
Indoor pool
1 bedroom, premium bedding, down duvet, pillow top beds

Guest reviews

4.3 out of 5 Excellent
2,270 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Spa
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationCaesars Casino9 min walk
Popular LocationDetroit Windsor Tunnel13 min walk
Popular LocationCobo Center11 min drive
AirportWindsor, ON (YQG)18 min drive

Choose dates to view prices

  • Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;with Sofabed)

    Room amenities

    • River view
    • Sleeps 3
    More detailsSuite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;with Sofabed)
  • Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

    Room amenities

    • River view
    • Sleeps 4
    More detailsSuite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)
  • Standard Room, 1 Queen Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

    Room amenities

    • Sleeps 6
    More detailsSuite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
  • Standard Room, 1 Queen Bed, Refrigerator, River View

    Room amenities

    • River view
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Refrigerator, River View
  • Standard Room, 2 Queen Beds, Refrigerator, River View

    Room amenities

    • River view
    • Sleeps 4
    More detailsStandard Room, 2 Queen Beds, Refrigerator, River View
  • Standard Room, 1 Queen Bed, Refrigerator, River View

    Room amenities

    • River view
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed, Refrigerator, River View
  • Standard Room, 1 King Bed, Refrigerator, River View

    Room amenities

    • River view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Refrigerator, River View
  • Standard Room, 1 King Bed, Refrigerator, River View

    Room amenities

    • River view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Refrigerator, River View

About this area

Windsor

Located in Windsor, Best Western Plus Waterfront Hotel is connected to the convention centre. Fox Theatre and Detroit Opera House are cultural highlights, and some of the area's notable landmarks include Ambassador Bridge and Masonic Temple. Looking to enjoy an event or a game? See what's going on at Ford Field or Comerica Park. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Our guests love the hotel's central location.
Visit our Windsor travel guide
View in a map
Popular Location

What's nearby

  • Caesars Casino - 9 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • GM Renaissance Center - 8 min drive
  • Cobo Center - 11 min drive
  • Greektown Casino - 11 min drive

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • AirportWindsor, ON (YQG) - 18 min drive

Restaurants

  • The Coffee Exchange - 6 min walk
  • Acapulco Delight - 7 min walk
  • Basil Court - 7 min walk
  • Shin Shin - 14 min walk
  • Sweetwater Tavern - 4 min drive

About this property

Best Western Plus Waterfront Hotel

Pet-friendly hotel connected to the convention centre in Windsor with indoor pool
This smoke-free hotel features an indoor pool, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 305 individually decorated rooms provide free WiFi, free wired Internet and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also find conveniences such as fridges and coffee makers.
Best Western Plus Waterfront Hotel offers 305 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CAD 15.00 per day

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 15.95 for adults and CAD 9.99 for children
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Filipino
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (1938 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30.00, per accommodation, per day, plus a deposit of CAD 30.00 per day
Dogs only
1 per room (up to 40 lb/18 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 15.95 for adults and CAD 9.99 for children (approximately)
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
BEST WESTERN PLUS Waterfront Hotel Windsor, Ontario
BEST WESTERN PLUS Waterfront Hotel Windsor Ontario
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Waterfront Hotel and receive a full refund?
Yes, Best Western Plus Waterfront Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Waterfront Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Best Western Plus Waterfront Hotel have a pool?
Yes, this property has an indoor pool.
Is Best Western Plus Waterfront Hotel pet-friendly?
Yes, this hotel allows dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.
How much is parking at Best Western Plus Waterfront Hotel?
Self-parking is available for CAD 15.00 per day.
What time is check-in at Best Western Plus Waterfront Hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at Best Western Plus Waterfront Hotel?
Checkout is at 11 AM.
Where is Best Western Plus Waterfront Hotel located?
Located in the heart of Windsor, this hotel is within a 10-minute walk of Adventure Bay Family Water Park and Caesars Casino. Detroit Windsor Tunnel and Ambassador Bridge are also within 2 miles (3 km).
4.3
Excellent
2,270 reviews
5 - Excellent
1,168
4 - Good
814
3 - Okay
167
2 - Poor
69
1 - Terrible
52

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Very friendly..clean hotel. Rooms have amazing view right downtown and near everything
Stayed 1 night in Sep 2020

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Light turned on/off at midnight. Nobody cane for an hour, had to.phone twice. Long story short, that was the least of my problems and the staff was very rude. Breakfast was a joke. Hidden parking fee as well
Stayed 2 nights in Sep 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
The hotel has really gone downhill since my stay there a year ago. The staff is still awesome but the hotel itself was rundown under construction. The room was dark and a little bit dirty especially by the AC/Heating unit. The toilette ran all day and night after being flushed upon being made aware of the issue staff was quick to offer assistance. However, come on clearly this was a known issue. I just stayed at the Best Western in Ottawa a few weeks ago and it’s hard to believe that the Ottawa location and Windsor location belong to the same company. The Ottawa location is light years ahead of the Windsor one !! I was very disappointed with my stay and even more disappointed with all the extra charges added to my bill that they don’t tell you about like the 15 dollar parking a night the 15 municipal accommodation tax per night absolutely ridiculous. I would not return. Again the staff were fantastic it was the quality of the hotel the extra charges!!
Stayed 2 nights in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service
We checked in at 11pm and around 12:30pm The staff WALKED INTO the room while I was in the shower for a “noise complaint”. We were told to turn the tv volume down and also charged us for smoking because my cousin was holding an electric vape.
Stayed 2 nights in Sep 2020

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