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Sheraton Fallsview Hotel

Photo gallery for Sheraton Fallsview Hotel

Exterior
Rooftop terrace
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Wine bar

Overview of Sheraton Fallsview Hotel

Sheraton Fallsview Hotel

4.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7

Explore the area

  • Popular LocationOakes Garden Theatre2 min walk
  • Popular LocationSkylon Tower14 min walk
  • Popular LocationFallsview Casino17 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Room options

About this area

Niagara Falls

Located in Niagara Falls, Sheraton Fallsview Hotel is in the city center and on a river. Fallsview Indoor Waterpark is a popular attraction and the area's natural beauty can be seen at Queen Victoria Park and Oakes Garden Theatre. Traveling with kids? Consider Great Canadian Midway, or check out an event or a game at Niagara Falls Convention Centre. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and horse riding. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Fallsview Indoor Waterpark - 2 min walk
  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 7 min walk
  • Skylon Tower - 14 min walk
  • Fallsview Casino - 17 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • Falls Avenue Resort - 2 min walk
  • Sweet Jesus - 1 min walk
  • Antica Pizzeria - 6 min walk
  • Boston Pizza - 2 min walk
  • Rainforest Cafe - 1 min walk

About this property

Sheraton Fallsview Hotel

4-star family-friendly hotel near Fallsview Casino
Located close to Oakes Garden Theatre and Fallsview Indoor Waterpark, Sheraton Fallsview Hotel provides a casino, water-park access, and a nightclub. Hit the jackpot at this hotel with amenities such as a casino VIP room, 1700 slot machines, and 40 casino gaming tables. Treat yourself to a body wrap, a body scrub, or Ayurvedic treatments at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Italian cuisine and more. In addition to a poolside bar and a grocery/convenience store, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with a waterslide and sun loungers
  • Buffet breakfast (surcharge), a free casino shuttle, and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, luggage storage, and ATM/banking services
  • Guest reviews give good marks for the proximity to public transit
Room features
All 669 rooms have comforts such as premium bedding and air conditioning, as well as perks like safes and WiFi. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 39 per night; includes in/out privileges)
  • Valet parking on site (CAD 59 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: CAD 42.95 for adults and CAD 21.48 for children
  • 1 poolside bar and 1 bar
  • 3 restaurants and 1 coffee shop/cafe
  • Room service available

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 18

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1700 casino slot machines
  • 40 casino gaming tables
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • 37-inch TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 39 per night (in/out privileges)
  • Valet parking fee: CAD 59 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

Does Sheraton Fallsview Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Fallsview Hotel?

As of Mar 22, 2023, prices found for a 1-night stay for 2 adults at Sheraton Fallsview Hotel on Mar 23, 2023 start from CA $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Fallsview Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Fallsview Hotel?

Self parking is available for CAD 39 per night. Valet parking is available for CAD 59 per night.

What time is check-in at Sheraton Fallsview Hotel?

Check-in is from 4 PM - midnight.

What time is check-out at Sheraton Fallsview Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Fallsview Hotel located?

This family-friendly Niagara Falls hotel is located on a river, steps from Queen Victoria Park, Fallsview Indoor Waterpark, and Oakes Garden Theatre. Casino Niagara and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 29 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 30 minutes.

Can I cancel my reservation for free at Sheraton Fallsview Hotel and receive a full refund?

Yes, Sheraton Fallsview Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Fallsview Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.6

Good

Rating 10 - Excellent. 1919 out of 4456 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 1114 out of 4456 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 596 out of 4456 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 388 out of 4456 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 439 out of 4456 reviews" "
" "2 - Terrible 10%

8.1/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is out go-to whenever we visit the Falls. Friendly, extremely conveniently located and the recent renovation is lovely. We are a family of four with two children under ten and all four of us enjoyed our stay. Definitely recommend!
Stayed 3 nights in Mar 2023

6/10 Okay

Rayne

Travelled with family and small children
Liked: Cleanliness
Cold room.
Stayed 4 nights in Mar 2023

4/10 Poor

Clark

Liked: Staff & service
Disliked: Amenities
Room size not up the the standard I expected, bathroom small -
Stayed 2 nights in Mar 2023

8/10 Good

Sharnjit

Travelled with family and small children
Only one request . Should gave some information about indoor water park about pass .
Stayed 2 nights in Mar 2023

8/10 Good

Karen E

Travelled with family
Liked: Staff & service, property conditions & facilities
Lots to do within walking distance
Stayed 2 nights in Mar 2023

4/10 Poor

Sunny

Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Process of everything was easy, we had fun in the pool and the arcade. Room was nice
Stayed 1 night in Mar 2023

10/10 Excellent

Jeewhoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean. Friendly staff. Prompt service. Wait for an elevator can be quite long on a busy day.
Stayed 1 night in Mar 2023

4/10 Poor

Jie Ru

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stay in Sheraton hotel for two nights. I checked out in the morning of 17 March, and I realized I miss my daughter’s tiger doll in the room in the afternoon. The doll is very important to me daughter. I contacted the front desk around 2pm and a guy told me that the room is taken, and ask me call back in the end of day because they will report items in the end of day. I keep contacting them this few days and front desk people transfer me to lost and found department, and go to voicemail. I hope someone can help me solve this problem.
Stayed 2 nights in Mar 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is a nice place to stay. However, water park passes are not included if you're booking through Expedia - this is my biggest complaint since the Expedia page makes it look like you can use the water park (which is an entirely separate building a 5-minute walk away connected through corridors). Upon closer inspection it does say surcharge for water park but you really have to look for it - very misleading! We had to pay for the passes separately ($55 each for two of us). The very nice front desk person upgraded us to a falls view room because she saw how disappointed my son was because he thought he wouldn't be able to use the water park. The staff are all very friendly and helpful. The rooms are a good size, clean and recently renovated. It's a close walk to the falls and right on Clifton Hill. My only issue with the hotel itself is that it's very noisy. It's a big hotel with lots of rooms. People were coming back to their rooms all night long, slamming their doors, having loud conversations and the walls are very thin. For this reason alone I would have to think hard about staying here again.
Stayed 1 night in Mar 2023

General hotel information

Hotel location
Niagara Falls
Star rating
4 star property
Nearest airport
Buffalo, NY (BUF-Buffalo Niagara Intl.)
Nearby landmarks
Oakes Garden Theatre, Fallsview Casino, Niagara Falls State Park