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Hidden Valley Resort, Ascend Hotel Collection

Photo gallery for Hidden Valley Resort, Ascend Hotel Collection

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Indoor pool, seasonal outdoor pool, pool umbrellas
Premium bedding, blackout drapes, iron/ironing board, rollaway beds
Premium bedding, blackout drapes, iron/ironing board, rollaway beds
Premium bedding, blackout drapes, iron/ironing board, rollaway beds

Overview of Hidden Valley Resort, Ascend Hotel Collection

Hidden Valley Resort, Ascend Hotel Collection

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
1755 Valley Road W, Huntsville, ON, P1H 1Z8

Explore the area

  • Popular LocationHidden Valley Highlands Ski Area4 min walk
  • Popular LocationGrandview Golf Club10 min drive
  • Popular LocationDyer Memorial23 min drive
  • AirportMuskoka, ON (YQA)47 min drive

Choose dates to view prices

About this area

Huntsville

Located in Huntsville, Hidden Valley Resort, Ascend Hotel Collection is connected to the convention center. Hidden Valley Highlands Ski Area and Grandview Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arrowhead Provincial Park and Big East River Provincial Park. Enjoy the area's slopes with cross-country skiing, snowboarding, and ski runs, and don't miss out on the snowmobiling.

What's nearby

  • Hidden Valley Highlands Ski Area - 4 min walk
  • Grandview Golf Club - 10 min drive
  • Lions Lookout - 12 min drive
  • Huntsville Downs Golf & Country Club - 14 min drive
  • Dyer Memorial - 23 min drive

Getting around

  • Pearson Intl. Airport (YYZ) - 160 min drive

Restaurants

  • The Birches Restaurant — 1 min walk
  • Eclipse Restaurant — 15 min walk
  • Muskoka on the Rocks — 7 min drive
  • Butcher's Daughters — 8 min drive
  • Three Guys and a Stove — 8 min drive

About this property

Hidden Valley Resort, Ascend Hotel Collection

Family-friendly ski resort with a restaurant
Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a sauna. All 99 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find premium bedding, free local calls, and hair dryers.
Hidden Valley Resort, Ascend Hotel Collection offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach, outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 10-20 for adults and CAD 10-20 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Downhill skiing
  • Fishing
  • Fitness center
  • Ice skating
  • Indoor pool
  • Kayaking
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Snowshoeing
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Indoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Ski passes
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Dogs welcome
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 15.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 for adults, CAD 10 and CAD 20 for children (approximately)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 10:00 PM
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 174 out of 681 reviews
5 - Excellent 26%
Rating 4 - Good. 288 out of 681 reviews
4 - Good 42%
Rating 3 - Okay. 142 out of 681 reviews
3 - Okay 21%
Rating 2 - Poor. 57 out of 681 reviews
2 - Poor 8%
Rating 1 - Terrible. 20 out of 681 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with family
Disliked: Staff & service
Limited facilities… our requests for connecting rooms not given after calling the resort snd being told this would happen. Our rooms were depressing, sparse not even a painting on the wall. In our room we found empty wine bottle… don’t trust their cleaning. Staff seemed overwhelmed by number of people complaining.
Stayed 3 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 1 night in Jul 2021

4/5 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful place , close to the nature
Stayed 2 nights in Jun 2021

3/5 Okay

Liked: Cleanliness, staff & service
Due to cimovi
Stayed 2 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location of this property is great and this resort has a ton of potential. However, we stayed in a room with 1980s wallpaper which was peeling, stained carpet, and rusted balcony. There have been zero updates to the property, and it remains dark and dingy. Our room was not clean, and there were crumbs in the coffee maker (so I didn’t use it). The pool was dirty, with clumps of hair as a surprise for swimmers. Also the ladder was broken in the pool. There is no supervision at the pool, so be mindful if that’s something you’re looking for. The staff were more than helpful, and kind. They treated my children very well, and the kids felt like part of the family.
Stayed 2 nights in Jun 2021