Title: Hidden Valley Resort, an Ascend Collection Resort - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hidden Valley Resort, an Ascend Collection Resort Travelers recharge with deep-tissue massages after skiing, then savor delicious dining options at the end of an adventure-filled day ## Photo gallery for Hidden Valley Resort, an Ascend Collection Resort ![Fireplace - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/b6bf7c59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, sun loungers, beach umbrellas - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/f1ac1b78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/084d27c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/ee69bb73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool, pool umbrellas - Hidden Valley Resort, an Ascend Collection Resort (Huntsville)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/08651e05.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hidden Valley Resort, Ascend Hotel Collection, near the convention center, offers a bar for coffee or cocktails. The Birches Restaurant serves meals all day. Ski storage and passes ease slope access. Enjoy the indoor pool, tennis courts, saunas, steam rooms, and RV parking. ## Reviews 7.4 Good ## Popular amenities - Pool - Pet friendly - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23944&PinnedHotelID=23944&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) ![Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/51b166c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - 300 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Non Smoking ![Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/61e8b1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Non Smoking ![Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/376d215a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, Multiple Beds, Non Smoking ![Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/e0f0c954.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains - 1 bedroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) ![Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/e6634aa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed - Lake view ### View all photos for Room, 2 Queen Beds, Non Smoking, Balcony ![Room, 2 Queen Beds, Non Smoking, Balcony](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/91f0b141.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking, Balcony 7.8 Good 22 reviews ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Premium bedding - 1 bedroom - Sleeps 4 - 2 Queen Beds - Partial lake view ### View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) ![Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/312048eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) 7.2 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Lake view ### View all photos for Room, 1 King Bed, Non Smoking ![Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/30000/24000/23944/c6a3c85d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 King Bed - Lake view ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1710000/1700900/1700889/a800372f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Huntsville by IHG Huntsville - Pool - Breakfast included - Pet friendly - Parking included 8.8 Excellent 1,001 reviews CA $118 CA $139 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Huntsville-Hotels-Holiday-Inn-Express-Suites-Huntsville.h1700889.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=6057908&destination=Huntsville&destType=MARKET&latLong=45.326321,-79.219223&searchId=108581bf-aaa6-4ec5-970b-066cffe38e02&top_cur=CAD) Ad ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/38000000/37490000/37486300/37486278/b82aa994.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Touchstone Resort Muskoka Lakes - Pool - Hot tub - Kitchen - Restaurant 8.6 Excellent 388 reviews CA $242 CA $295 total includes taxes & fees Feb 8 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHuntsville-Hotels-Hidden-Valley-Resort.h23944.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHuntsville-Hotels-Hidden-Valley-Resort.h23944.Hotel-Information) ## About the area Located in Huntsville, Hidden Valley Resort, an Ascend Collection Resort is connected to the convention center. Huntsville Civic Center Algonquin Theater and Group of Seven Outdoor Gallery are cultural highlights, and some of the area's activities can be experienced at Hidden Valley Highlands Ski Area and Treetop Trekking Huntsville. Enjoy the area's slopes with cross-country skiing, snowboarding, and ski runs, and don't miss out on the snowmobiling. [Visit our Huntsville travel guide](https://www.expedia.ca/Huntsville.dx6057908) [View more Resorts in Huntsville](https://www.expedia.ca/Huntsville-Resort-Hotels.d6057908-aaResortHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.35540%2C-79.12775&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Jyh-naFEEE3YDvJVGJGyBY8bNaU=) 1755 Valley Road W, Huntsville, ON, P1H 1Z8 ### What's nearby - ![Stubbs Falls](https://images.trvl-media.com/place/6057908/e711bcf6-72e6-42bb-bcb5-b47ebea00bf3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Arrowhead Provincial Park 11 min drive \- 15.7 km - Hidden Valley Highlands Ski Area 3 min walk \- 0.3 km - Deerhurst Highlands Golf Course 13 min walk \- 1.1 km - Deerhurst Lakeside Golf Course 4 min drive \- 4.1 km - Huntsville Civic Center Algonquin Theater 8 min drive \- 9.9 km ### Getting around - Toronto Pearson Intl. Airport (YYZ) 145 min drive ### Restaurants - Popeye's Louisiana Kitchen 10 min drive - McDonald's 10 min drive - Tim Hortons 9 min drive - Tim Hortons 11 min drive - Firehouse Subs 10 min drive ## About this property ### Hidden Valley Resort, an Ascend Collection Resort Resort connected to the convention center Consider a stay at Hidden Valley Resort, an Ascend Collection Resort and take advantage of a firepit, a coffee shop/cafe, and a bar. Hit the slopes at this resort offering downhill skiing, ski passes, and ski storage. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a deep-tissue massage, or a body treatment. The on-site restaurant, The Birches Restaurant, offers breakfast, lunch, and dinner. Enjoy onsite activities like snowshoeing, ice skating, and beach volleyball. In addition to conference space, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with pool umbrellas - Buffet breakfast (surcharge), 2 outdoor tennis courts, and an electric car charging station - Meeting rooms, a banquet hall, and a reception hall - A 24-hour front desk, smoke-free premises, and a dock - Guest reviews say great things about the helpful staff and location Room features All 99 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Other amenities include: - Bathrooms with shower/tub combinations and hair dryers - Flat-screen TVs with cable channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/84000000/83220000/83212800/83212744/53c45272.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Huntsville Huntsville - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 985 reviews CA $139 CA $163 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=83212744&PinnedHotelID=83212744&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/23900/23864/8ce7cca4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Deerhurst Resort Huntsville - On private beach - Pool - Spa - Pet friendly 8.0 Very good 1,000 reviews CA $184 CA $264 total includes taxes & fees Feb 9 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - The Birches Restaurant ### Things to do - 2 outdoor tennis courts - Basketball - Beach volleyball - Canoeing - Downhill skiing - Fishing - Ice skating - Indoor pool - Kayaking - Sauna - Seasonal outdoor pool - Ski passes - Ski storage - Snowshoeing - Steam room - TV in common areas ### Family friendly - In-room refrigerator - Indoor pool - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand ### Guest services - Housekeeping (daily) - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Dock - Firepit - On a lake - On a private beach - Outdoor furniture - Pool umbrellas ### Spa - 2 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Hardwood flooring in room - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Ballroom - Banquet hall - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Free local calls - Iron/ironing board - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CAD 50 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CAD 15.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: CAD 30.00 per accommodation, per night The resort fee includes: - Beach access - Beach loungers - Beach towels - Business center/computer access - Housekeeping - In-room coffee - Parking - Phone calls - Pool access - Self parking - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CAD 16.95 for adults and CAD 11.30 for children - Pet fee: CAD 50 per accommodation, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CAD 15.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators The seasonal pool will be open from June to September Pool access available from 9:00 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hidden Valley Huntsville Hidden Valley Resort Huntsville Hidden Valley Resort Hidden Valley Resort an Ascend Hotel Collection Member ## Frequently asked questions ### Does Hidden Valley Resort, an Ascend Collection Resort have a pool? ### How much does it cost to stay at Hidden Valley Resort, an Ascend Collection Resort? ### Is Hidden Valley Resort, an Ascend Collection Resort pet-friendly? ### What time is check-in at Hidden Valley Resort, an Ascend Collection Resort? ### What time is check-out at Hidden Valley Resort, an Ascend Collection Resort? ### Where is Hidden Valley Resort, an Ascend Collection Resort located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hidden Valley Resort, an Ascend Collection Resort Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.8 Location ### 8.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 266 8 - Good 349 6 - Okay 209 4 - Poor 120 2 - Terrible 56 ## Reviews ### 10/10 Excellent #### Wieslawa Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautifully located resort, near the lake, surrounded by hills and forest. My cozy room had a breathtaking view on the lake and the hills. Very kind and supportive staff. Room was clean, bed was very comfortable. A lot to do in the nearby town. ##### Wieslawa Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Ignacio Nov 14, 2025 Liked: Cleanliness Friendly staff! ##### Ignacio Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mahmudul Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place. Manager was the best, provided complimentary breakfast. ##### Mahmudul Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable Bed, good shower ##### David Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Brendah Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the services were amazing ##### Brendah Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jodi Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, chill place nice beach ##### Jodi Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Arthur Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean room ##### Arthur Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Nissie Sep 2, 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities Outdated property, amenities are great. ##### Nissie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Cathy Jul 27, 2025 Liked: Cleanliness, staff & service, amenities Beautiful property, lovely view of lake ##### Cathy Stayed 4 nights in Jul 2025 ### 8/10 Good #### Cathy Sep 7, 2025 Liked: Cleanliness, staff & service, amenities Lovely staff, beautiful property and lake views Indoor pool area getting run down looking, bathtub marked up, needs replacing ##### Cathy Stayed 4 nights in Aug 2025 ### 6/10 Okay #### CALVIN Oct 26, 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities The staff were great but the facilities were lacking. Drop ceilings pushes in, mis matched light defusers in the rooms over head lights. A single out lit in the room, an extension cord ran around the room nailed into the base boards. The pool area and restaurant were nice ##### CALVIN Stayed 1 night in Oct 2025 ### 8/10 Good #### Sarah Jul 7, 2025 Liked: Cleanliness Lovely and friendly staff. Pool was great. ##### Sarah Stayed 2 nights in Jul 2025 ### 8/10 Good #### wesley Jul 3, 2025 Liked: Staff & service, property conditions & facilities Friendly staff ##### wesley Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Jessica Jan 2, 2026 Disliked: Cleanliness, amenities, property conditions & facilities Rooms were dirty. Housekeeping only came 2 out of 5 days due to staffing shortages. The pool was not heated as advertised. Some staff couldn’t have cared less when we brought concerns to them but for the most part, the staff were empathetic and understanding of our concerns. The biggest issue was the lack of consistent hot water. Shower couldn’t maintain hot water and sometimes had none at all. The sink hot water was also intermittent but to a lesser extent. The restaurant staff were great. The food was average. Breakfast was a buffet which was okay the couple of days we opted for it. We were told the hotel is under new ownership and short managers and staff which was evident when a staff member mopping the floor in the restaurant was asked to go to help strip beds, and when a housekeeping staff had to leave her room-cleaning post to go “work at the spa for an appointment”. There is A LOT of potential for this hotel to be really amazing but we were extremely disappointed in our stay. We have requested a refund of the resort fees but have yet to hear back from the hotel. ##### Jessica Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Giulia Jul 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service they did everything to make sure you were satisfied We were celebrating our anniversary and one of the managers brought us a complementery bottle of wine and 2 slices of decadent chocolate cake....Beds were extremely comfortable and everyone was very nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/7b9ba449-9d58-4a20-9ae0-fce3cdbdf452-1751422764813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Giulia Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Amy Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family resort! ##### Amy Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Shannon Jan 26, 2025 I enjoyed the scenery surrounding the resort. ##### Shannon Stayed 1 night in Jan 2025 ### 6/10 Okay #### Kim Oct 8, 2025 Disliked: Cleanliness, property conditions & facilities We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location. ![](https://a.travel-assets.com/ugc/hotel-reviews/8db969b2-2b87-41ae-96ff-f5593a9b784e-1759940542439.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e642cb82-8129-43b2-adb0-457c5a0fbae3-1759940542932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kim Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mark Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reviews I read certainly did not do this place justice. The grounds, views, Checkin experience and services were great. Yes there is a flight of stairs to carry everything up but I planned for that and did an few easy trips. I don’t expect NY hotel luggage service in a country setting. I was appreciative of the ice machine and microwave access that was so useful. Heated up those leftovers beautifully. Birches is the restaurant and they were gracious and considerate and reasonably priced and well stocked with local craft beers. So far, definitely pleased with the experience and outcomes. ##### Mark Stayed 1 night in Oct 2025 ### 8/10 Good #### Ann Marie Jun 11, 2025 Liked: Cleanliness, amenities The location was very picturesque. It was a very relaxing, laid-back site for a wedding reception, which was the reason for my visit. The location was also far from anything else, and so, all transportation had to be carefully pre-arranged. ##### Ann Marie Stayed 3 nights in May 2025 ### 6/10 Okay #### Dianne Sep 2, 2025 Liked: Staff & service No elevator. Poor accessibility. Limited food options. Dining room closes too early. Staff was excellent tho. ##### Dianne Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Christopher Aug 1, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Was not a safe property to stay at from both a cleanliness & safety perspective. ##### Christopher Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Dusko Aug 1, 2025 Liked: Cleanliness Disliked: Staff & service Like the beach area. Did not like that the room was not cleaned on time and had to ask for it. ##### Dusko Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Jeffrey Jul 4, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Needs updating Family program is fantastic. Rooms are dated and hot water was a continuous issue. ##### Jeffrey Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Thi Khanh Nhi Jun 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a pleasant experience. It was quiet, the room was standard we didn’t expect too much. Lots of activity, staff are friendly and helpful. If there was a gym that would we awesome. ##### Thi Khanh Nhi Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Muskoka Bay Resort](https://www.expedia.ca/Huntsville-Hotels-Muskoka-Bay-Resort.h49036339.Hotel-Information) > > [Hampton Inn by Hilton St. Catharines Niagara](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-St-Catharines-Niagara.h12965.Hotel-Information) > > [Best Western Plus Leamington Hotel & Conference Centre](https://www.expedia.ca/Windsor-Hotels-Best-Western-Plus-Leamington-Hotel-Conference-Centre.h19347.Hotel-Information) > > [Perth Parkside Hotel and Spa, BW Premier Collection](https://www.expedia.ca/Smiths-Falls-Hotels-Best-Western-Plus-Perth-Parkside-Inn-Spa.h5506128.Hotel-Information) > > [Best Western Plus Cobourg Inn & Convention Centre](https://www.expedia.ca/Peterborough-Hotels-Best-Western-Plus-Cobourg-Inn-Convention-Centre.h6662.Hotel-Information) > > [Holiday Inn Express Whitby by IHG](https://www.expedia.ca/Oshawa-Hotels-Holiday-Inn-Express-Whitby.h456085.Hotel-Information) > > [Quattro Hotel & Conf. 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