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Overview of Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Photo gallery

Featured Image
Indoor Pool
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationOakes Garden Theatre2 min walk
    Popular LocationCasino Niagara3 min walk
    Popular LocationFallsview Indoor Waterpark6 min walk
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)40 min drive

Choose dates to view prices

Traditional Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Queen Beds, Non Smoking, View

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

No guest room rating
  • Sleeps 4
  • 2 Double Beds

Traditional Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Standard Room, Non Smoking

No guest room rating
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Room, 1 King Bed, Non Smoking, View (Upper Falls View)

3.5/5 guest room rating
  • Water view
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 Queen Bed, Non Smoking, View

  • Water view
  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking, View (Falls View)

  • Water view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, View

  • Water view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

No guest room rating
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, Non Smoking

  • Water view
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)

No guest room rating
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Non Smoking, Bathtub

No guest room rating
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

No guest room rating
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, View (Falls View)

No guest room rating
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, View (Whirlpool)

3.7/5 guest room rating
  • Water view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed, Non Smoking, View

  • Water view
  • Sleeps 2
  • 1 Queen Bed

About this area

Niagara Falls

In the business district and near theme parks, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is in an area with good shopping. While the natural beauty of Oakes Garden Theatre and Queen Victoria Park can be enjoyed by anyone, those looking for an activity can check out Peller Estates Winery. Traveling with kids? Don't miss Fallsview Indoor Waterpark. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Clifton Hill - 2 min walk
  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 6 min walk
  • Niagara SkyWheel - 6 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 40 min drive

Restaurants

  • The Rainbow Room — 1 min walk
  • Prime Steakhouse — 1 min walk
  • Taki — 6 min walk
  • Mama Mia's — 6 min walk
  • The WORKS Gourmet Burger Bistro — 6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5-star family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Other amenities include a water park (surcharge), a fitness center, and a bar/lounge. All 234 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free newspapers, and hair dryers.
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include a water park (surcharge), a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • English breakfast available for a fee daily 7 AM–10:30 AM: CAD 24.95 for adults and CAD 12.50 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Shopping
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Business center
  • Meeting rooms
  • Conference space (7578 square feet)

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 12 2021 to February 28 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: CAD 24.95 for adults and CAD 12.50 for children (approximately)
  • Self parking fee: CAD 35 per night (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night
  • Facilities fee: CAD 34.95 per person, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel and receive a full refund?
Yes, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Niagara Falls Fallsview, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
As of Apr 17, 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on May 9, 2021 start from CA $71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a pool?
Yes, this property has a children's pool. Pool access is from 9 AM–9 PM.
Is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Self parking is available for CAD 35 per night.
What time is check-in at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Check-in begins at 4 PM.
What time is check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?
Check-out is at 11 AM.
Where is Crowne Plaza Niagara Falls Fallsview, an IHG Hotel located?
This family-friendly Niagara Falls hotel is located in the entertainment district, steps from Oakes Garden Theatre, Casino Niagara, and Fallsview Indoor Waterpark. Queen Victoria Park and Fallsview Casino are also within 1 mi (2 km). Niagara Falls Station is 27 minutes by foot and Niagara Falls, ON (XLV-Niagara Falls Train Station) is 28 minutes.

Overall score and ratings

3.4
Rating 5 - Excellent. 303 out of 1432 reviews
5 - Excellent 21%
Rating 4 - Good. 492 out of 1432 reviews
4 - Good 34%
Rating 3 - Okay. 278 out of 1432 reviews
3 - Okay 19%
Rating 2 - Poor. 211 out of 1432 reviews
2 - Poor 15%
Rating 1 - Terrible. 148 out of 1432 reviews
1 - Terrible 10%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

1/5 Terrible

Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

1/5 Terrible

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was very upset to know that all multiple things within the hotel room were either worn down or didn’t work... the remote itself for the tv didn’t work period and even after calling the front desk, they said “it is what it is for now” and that was all the help I got.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Beautiful hotel. Celebrated our anniversary in the jacuzzi suite. Would definitely stay again!
Stayed 1 night in Dec 2020

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