Crowne Plaza Niagara Falls Fallsview: 2020 Pictures, Reviews, Prices & Deals

3.4 / 5

2,189 reviews

Pool
Free WiFi
Air Conditioning
Spa

5685 Falls Avenue, Niagara Falls, ON

What's nearby

Oakes Garden Theatre2 min walk

Casino Niagara2 min walk

Hard Rock Cafe1 min walk

CCSwirls2 min walk

Buffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)
Photos of Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)
Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)
Room amenities
Water view
Sleeps 4
More details
Room, 2 Queen Beds, Non Smoking, View (Falls View)
Photos of Room, 2 Queen Beds, Non Smoking, View (Falls View)
Room, 2 Queen Beds, Non Smoking, View (Falls View)
Room amenities
Water view
Sleeps 4
More details
Room, 2 Double Beds, Non Smoking, Bathtub
Photos of Room, 2 Double Beds, Non Smoking, Bathtub
Room, 2 Double Beds, Non Smoking, Bathtub
Room amenities
Sleeps 4
More details
Standard Room, Non Smoking
Photos of Standard Room, Non Smoking
Standard Room, Non Smoking
Room amenities
Sleeps 2
More details
Room, 1 King Bed, Non Smoking, View (Upper Falls View)
Photos of Room, 1 King Bed, Non Smoking, View (Upper Falls View)
Room, 1 King Bed, Non Smoking, View (Upper Falls View)
Room amenities
Water view
Sleeps 2
More details
Room, 1 Queen Bed, Non Smoking
Photos of Room, 1 Queen Bed, Non Smoking
Room, 1 Queen Bed, Non Smoking
Room amenities
Sleeps 2
More details
Traditional Room, 2 Double Beds, Non Smoking
Photos of Traditional Room, 2 Double Beds, Non Smoking
Traditional Room, 2 Double Beds, Non Smoking
Room amenities
Sleeps 4
More details
Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)
Photos of Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)
Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)
Room amenities
Water view
Sleeps 4
More details
Room, 1 King Bed, Non Smoking, View (Whirlpool)
Photos of Room, 1 King Bed, Non Smoking, View (Whirlpool)
Room, 1 King Bed, Non Smoking, View (Whirlpool)
Room amenities
Water view
Sleeps 2
More details
Room, 1 King Bed, Balcony, View (Falls View)
Photos of Room, 1 King Bed, Balcony, View (Falls View)
Room, 1 King Bed, Balcony, View (Falls View)
Room amenities
Water view
Sleeps 2
More details

About this area

Niagara Falls

In the business district and near theme parks, Crowne Plaza Niagara Falls Fallsview is in an area with good shopping. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Niagara SkyWheel. Travelling with kids? Don't miss Maid of the Mist and Journey Behind The Falls. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

Oakes Garden Theatre - 2 min walk
Casino Niagara - 2 min walk
Rainbow Tower - 2 min walk
Brick City - 3 min walk
Fallsview Indoor Waterpark - 7 min walk

Getting around

Niagara Falls Station - 3 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

The Rainbow Room — 1 min walk
Prime Steakhouse — 1 min walk
Hard Rock Cafe - 1 min walk
CCSwirls - 2 min walk
Fallsview buffet - 2 min walk

About this property

Crowne Plaza Niagara Falls Fallsview

3.5-star, family-friendly hotel, walk to Casino Niagara

This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and a fitness centre are on-site. All 234 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and hairdryers.

Crowne Plaza Niagara Falls Fallsview offers 234 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Niagara Falls hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and fridges can be requested.

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 35 per night

Free casino shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: CAD 24.95 for adults and CAD 12.50 for children

2 restaurants and 1 coffee shop/cafe

1 bar

Room service available

Things to do

Arcade/game room

Fitness centre

Full-service spa

Indoor pool

Mini golf

Sauna

Shopping

Hot tub

Water park access (surcharge)

Family friendly

Arcade/game room

Dry-cleaning service

Free cots/infant beds

Indoor pool

Mini golf

Fridge (on request)

Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services

Ballroom

Lift

Free newspapers in reception

Front-desk safe

Gift shop/newsstand

Reception hall

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry-cleaning service

Luggage storage

Multilingual staff

Porter

Tour/ticket assistance

Wedding services

Languages spoken

Chinese

English

Hindi

Business services

Business centre

Meeting rooms

Conference space (7578 square feet)

Spa

Aromatherapy

Facials

Hydrotherapy

Manicures and pedicures

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

Handrails in stairwells

In-room accessibility

Roll-in shower

Visual alarms in hallways

Wheelchair-accessible business centre

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to lift

Wheelchair-accessible public bathroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

40 casino gaming tables

1700 casino slot machines

Casino (95000 square feet of space)

Casino VIP room

Smoke-free property

Bedroom

Climate control (air conditioning)

Blackout drapes/curtains

Free cots/infant beds

Heating

Rollaway/extra beds (surcharge)

Bathroom

Free toiletries

Hairdryer

Shower/bathtub combination

Entertainment

32-inch flat-screen TV

TV channels

Films for purchase

Premium channels

Food and drink

Coffee/tea maker

Fridge (on request)

Free newspapers

Iron/ironing board

Phone

Safe

Policies

Check-in time starts at 4 PM

Minimum check-in age - 18

Check-out before 11 AM

The property will be renovating from 08 January 2020 until 30 April 2020 (completion date subject to change). The following areas are affected:

Lobby

During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets not allowed (service animals welcome)

Children are welcome.

Rollaway/extra beds are available for CAD 20.0 per night.

Free cots (infant beds)!

Important information

You'll be asked to pay the following charges at the property:

Deposit: CAD 150 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: CAD 24.95 for adults and CAD 12.50 for children (approximately)
Self-parking fee: CAD 35 per night (in/out privileges)
Rollaway bed fee: CAD 20.0 per night
Facilities fee: CAD 34.95 per person, per day and includes use of:

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 9 AM to 9 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

All reviews

3.4

Guest rating

2,189 reviews

5 - Excellent

435

4 - Good

725

3 - Okay

484

2 - Mediocre

330

1 - Poor

215

3.7

Cleanliness

3.9

Service and Staff

3.4

Amenities

3.2

Property condition

5/5 Excellent

Jalexa, Toronto

Travelled with partner

Mar 15, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room 907 was perfect. Great space great view. Sound proof wooden door so other guests partying outside the hall were not heard in you room. Absolutely fantastic great 1st time experience at this Hotel. My husband is 6'4...so the space and accommodation of a king size bed was perfect. Thankyou

Stayed 1 night in Mar. 2020

4/5 Good

Verified traveller, Elora

Travelled with family and small children

Mar 12, 2020

Liked: Staff & service, amenities
Disliked: Property conditions & facilities

Our room was not up to standard at all. The bed broke when we sat on it and the bathroom was not very clean and needed some TLC. We had two rooms side by side and the other room had a bar fridge and we didn't. The restaurant (we only had breakfast there) was really good and everything seemed fresh. The staff was kind and helpful but the pool area is dire need of cleaning. Sooo much dirt on the bottom of the hot tub and the water was murky.

Stayed 2 nights in Mar. 2020

4/5 Good

Verified traveller

Mar 11, 2020

Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Mar. 2020

4/5 Good

Verified traveller

Travelled with family

Mar 10, 2020

Liked: Cleanliness, staff & service

Old hotel. Bathrooms need to be upgrades. Staff was great. Room was nice and clean

Stayed 1 night in Mar. 2020

2/5

Unknown

Travelled with partner

Mar 9, 2020

Disliked: Property conditions & facilities

Room very old , we couldn’t sleep because the air conditioning was making annoying sound. They charged us for upgrading room Nd we find out the room was too small. Plus charged us $35 for self parking. But over all the girl in the RRSP helped us nd was very lovely Nd was very nice compared to other one who had less experience Nd with language Barrier hardly we could understand. And the one who chargers us !!

Stayed 1 night in Mar. 2020

Travel advisory

Crowne Plaza Niagara Falls Fallsview

Overview of Crowne Plaza Niagara Falls Fallsview

Photo gallery

Guest reviews

Amenities

Map

What's nearby

Choose dates to view prices

Free cancellation on all rooms

Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)

Photos of Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)

Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)

Room amenities

Room, 2 Queen Beds, Non Smoking, View (Falls View)

Photos of Room, 2 Queen Beds, Non Smoking, View (Falls View)

Room, 2 Queen Beds, Non Smoking, View (Falls View)

Room amenities

Room, 2 Double Beds, Non Smoking, Bathtub

Photos of Room, 2 Double Beds, Non Smoking, Bathtub

Room, 2 Double Beds, Non Smoking, Bathtub

Room amenities

Standard Room, Non Smoking

Photos of Standard Room, Non Smoking

Standard Room, Non Smoking

Room amenities

Room, 1 King Bed, Non Smoking, View (Upper Falls View)

Photos of Room, 1 King Bed, Non Smoking, View (Upper Falls View)

Room, 1 King Bed, Non Smoking, View (Upper Falls View)

Room amenities

Room, 1 Queen Bed, Non Smoking

Photos of Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room amenities

Traditional Room, 2 Double Beds, Non Smoking

Photos of Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking

Room amenities

Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

Photos of Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

Room amenities

Room, 1 King Bed, Non Smoking, View (Whirlpool)

Photos of Room, 1 King Bed, Non Smoking, View (Whirlpool)

Room, 1 King Bed, Non Smoking, View (Whirlpool)

Room amenities

Room, 1 King Bed, Balcony, View (Falls View)

Photos of Room, 1 King Bed, Balcony, View (Falls View)

Room, 1 King Bed, Balcony, View (Falls View)

Room amenities

About this area

Niagara Falls

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Niagara Falls Fallsview

Property amenities

Internet

Parking and public transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Renovations and closures