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Overview of Crowne Plaza Niagara Falls Fallsview

Photo gallery

Guest reviews

3.4 / 5
2,189 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

RestaurantHard Rock Cafe1 min walk
RestaurantCCSwirls2 min walk
AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Choose dates to view prices

Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)

    Room, 2 Queen Beds, Non Smoking, View (Upper Falls View)

    Room amenities

    • Water view
    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking, View (Falls View)

    Room, 2 Queen Beds, Non Smoking, View (Falls View)

    Room amenities

    • Water view
    • Sleeps 4
    More details
  • Room, 2 Double Beds, Non Smoking, Bathtub

    Room, 2 Double Beds, Non Smoking, Bathtub

    Room amenities

    • Sleeps 4
    More details
  • Standard Room, Non Smoking

    Standard Room, Non Smoking

    Room amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking, View (Upper Falls View)

    Room, 1 King Bed, Non Smoking, View (Upper Falls View)

    Room amenities

    • Water view
    • Sleeps 2
    More details
  • Room, 1 Queen Bed, Non Smoking

    Room, 1 Queen Bed, Non Smoking

    Room amenities

    • Sleeps 2
    More details
  • Traditional Room, 2 Double Beds, Non Smoking

    Traditional Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

    Room, 2 Queen Beds, Non Smoking, View (Partial Falls View)

    Room amenities

    • Water view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Non Smoking, View (Whirlpool)

    Room, 1 King Bed, Non Smoking, View (Whirlpool)

    Room amenities

    • Water view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Balcony, View (Falls View)

    Room, 1 King Bed, Balcony, View (Falls View)

    Room amenities

    • Water view
    • Sleeps 2
    More details

About this area

Niagara Falls

In the business district and near theme parks, Crowne Plaza Niagara Falls Fallsview is in an area with good shopping. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Niagara SkyWheel. Travelling with kids? Don't miss Maid of the Mist and Journey Behind The Falls. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Oakes Garden Theatre - 2 min walk
  • Casino Niagara - 2 min walk
  • Rainbow Tower - 2 min walk
  • Brick City - 3 min walk
  • Fallsview Indoor Waterpark - 7 min walk

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • The Rainbow Room — 1 min walk
  • Prime Steakhouse — 1 min walk
  • Hard Rock Cafe - 1 min walk
  • CCSwirls - 2 min walk
  • Fallsview buffet - 2 min walk

About this property

Crowne Plaza Niagara Falls Fallsview

3.5-star, family-friendly hotel, walk to Casino Niagara
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and a fitness centre are on-site. All 234 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with cable channels. Guests will also find coffee/tea makers, free newspapers and hairdryers.
Crowne Plaza Niagara Falls Fallsview offers 234 forms of accommodation with a safe and free newspapers. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films.
Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Niagara Falls hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and fridges can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: CAD 35 per night
Free casino shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–10:30 AM: CAD 24.95 for adults and CAD 12.50 for children
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Things to do

Arcade/game room
Fitness centre
Full-service spa
Indoor pool
Mini golf
Sauna
Shopping
Hot tub
Water park access (surcharge)

Family friendly

Arcade/game room
Dry-cleaning service
Free cots/infant beds
Indoor pool
Mini golf
Fridge (on request)
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Hindi

Business services

Business centre
Meeting rooms
Conference space (7578 square feet)

Spa

Aromatherapy
Facials
Hydrotherapy
Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Handrails in stairwells
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

40 casino gaming tables
1700 casino slot machines
Casino (95000 square feet of space)
Casino VIP room
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Heating
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch flat-screen TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Fridge (on request)

More

Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Renovations and closures

The property will be renovating from 08 January 2020 until 30 April 2020 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 24.95 for adults and CAD 12.50 for children (approximately)
  • Self-parking fee: CAD 35 per night (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night
  • Facilities fee: CAD 34.95 per person, per day and includes use of:

  • – Water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 9 AM to 9 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
All reviews

Guest reviews

3.4

Guest rating

5 - Excellent
435
4 - Good
725
3 - Okay
484
2 - Mediocre
330
1 - Poor
215
3.7
Cleanliness
3.9
Service and Staff
3.4
Amenities
3.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room 907 was perfect. Great space great view. Sound proof wooden door so other guests partying outside the hall were not heard in you room. Absolutely fantastic great 1st time experience at this Hotel. My husband is 6'4...so the space and accommodation of a king size bed was perfect. Thankyou

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Staff & service, amenities
  • Disliked: Property conditions & facilities

Our room was not up to standard at all. The bed broke when we sat on it and the bathroom was not very clean and needed some TLC. We had two rooms side by side and the other room had a bar fridge and we didn't. The restaurant (we only had breakfast there) was really good and everything seemed fresh. The staff was kind and helpful but the pool area is dire need of cleaning. Sooo much dirt on the bottom of the hot tub and the water was murky.

Stayed 2 nights in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Old hotel. Bathrooms need to be upgrades. Staff was great. Room was nice and clean

Stayed 1 night in Mar. 2020

2/5

  • Disliked: Property conditions & facilities

Room very old , we couldn’t sleep because the air conditioning was making annoying sound. They charged us for upgrading room Nd we find out the room was too small. Plus charged us $35 for self parking. But over all the girl in the RRSP helped us nd was very lovely Nd was very nice compared to other one who had less experience Nd with language Barrier hardly we could understand. And the one who chargers us !!

Stayed 1 night in Mar. 2020