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VIP Access

Sandos Cancun All Inclusive

Star Rating
4.5 out of 5

Photo gallery

Featured image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
3 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.1/5 Very Good
999 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Map

Km 14 Mz 53 Lote 37-1 ZH, Cancun, QROO

Explore the area

Popular LocationAquaworld13 min walk
Popular LocationMaya Cancun Museum3 min drive
Popular LocationCancun Interactive Aquarium5 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)18 min drive

Choose dates to view prices

  • Deluxe Room Ocean or Lagoon Partial View with Balcony

    Photos of Deluxe Room Ocean or Lagoon Partial View with Balcony

    4/5 guest room rating

    Room amenities

    • 452 sq ft
    • Partial lake view
    • Sleeps 3
    More detailsDeluxe Room Ocean or Lagoon Partial View with Balcony

  • Room

    Photos of Room

    4.3/5 guest room rating

    Room amenities

    • 797 sq ft
    • Partial ocean view
    • Sleeps 3
    More detailsRoom

  • Laguna suite

    Photos of Laguna suite

    4.5/5 guest room rating

    Room amenities

    • 893 sq ft
    • Lagoon view
    • Sleeps 3
    More detailsLaguna suite

  • Room

    Photos of Room

    3.8/5 guest room rating

    Room amenities

    • 1119 sq ft
    • Sea view
    • Sleeps 4
    More detailsRoom

  • Superior Room Ocean or Lagoon Partial View

    Photos of Superior Room Ocean or Lagoon Partial View

    4.1/5 guest room rating

    Room amenities

    • 450 sq ft
    • Partial ocean view
    • Sleeps 3
    More detailsSuperior Room Ocean or Lagoon Partial View

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, Sandos Cancun All Inclusive is near the airport and on the beach. Shoppers can visit La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. Aquaworld and Cancun Interactive Aquarium are not to be missed. Kayaking, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Cancun travel guide
Map
Popular Location

What's nearby

  • Aquaworld - 13 min walk
  • Maya Cancun Museum - 3 min drive
  • La Isla Shopping Mall - 5 min drive
  • Cancun Interactive Aquarium - 5 min drive
  • Delfines Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

  • Zango Restaurant — 1 min walk
  • St. Trop — 1 min walk
Questions about this property?Find answers

About this property

Sandos Cancun All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
At Sandos Cancun All Inclusive, hit the beach, dine on-site at Zango Restaurant or enjoy a drink at one of the resort's 2 bars/lounges. All 213 rooms feature thoughtful touches such as free minibar items and espresso makers, plus complimentary wireless Internet access and Smart TVs with cable channels. Guests will also find pillowtop, iPod docking stations and 24-hour room service.
Sandos Cancun All Inclusive offers 213 forms of accommodation with iPod docking stations and free minibar items. Beds feature pillowtop mattresses. 32-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Parking height restrictions apply
Return airport shuttle (surcharge)
Local area shuttle (surcharge)

Food and drink

All buffet and à la carte meals, snacks and beverages included
5 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

3 outdoor pools
Aerobics classes
Beach volleyball
Beach yoga
Fitness centre
Sauna
Shopping
Spa services
Hot tub
Steam room
Volleyball
Yoga classes

Family friendly

3 outdoor pools
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room
Business centre
Computer station
Conference centre (6254 square feet of space)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Free beach cabanas
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

13 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - sports
Massage - Thai
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds
Free rollaway beds
Linens
Pillow-top mattress

Bathroom

Bathrobes
Eco-friendly toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

32-inch smart TV
TV channels
iPod dock

Food and drink

Espresso maker
Free bottled water
Free minibar

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Sandos Lifestyle Resort All Inclusive
Sandos Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Can I cancel my reservation for free at Sandos Cancun All Inclusive and receive a full refund?
Yes, Sandos Cancun All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Sandos Cancun All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has 3 outdoor pools.
Is Sandos Cancun All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Sandos Cancun All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, aerobics classes and more.
Where is Sandos Cancun All Inclusive located?
Nestled on the beach, this Zona Hotelera resort is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Sandos Cancun All Inclusive

4.1
Very Good
999 reviews
5 - Excellent
497
4 - Good
280
3 - Okay
121
2 - Mediocre
57
1 - Poor
44
4.4
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.1
Property condition

5/5 Excellent

Verified traveller
Mar 20, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was Great and hotel was very very clean but the fact the i could not have a guest in my room was the reason i would probaly never go back for a single guy on vacation thats not a good thing Hotel policy that i dont and wont agree with But overall very happy with my stay

Stayed 7 nights in Mar 2020

5/5 Excellent

Verified traveller
Travelled with partner
Mar 18, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Usually the pictures of the resorts on websites oversell the property, but the resort outdid the pictures. It was really beautiful and the staff was so nice and helpful. The food was delicious and there was a different variety in the buffet option everyday. We honestly didn't want to leave, highly recommend!

Stayed 3 nights in Mar 2020

4/5 Good

Verified traveller
Mar 17, 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2020

4/5 Good

Philip
Business traveller
Mar 16, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities
Nice little resort

Nice location, pool furniture could have been cleaner

Stayed 4 nights in Feb 2020

4/5 Good

Verified traveller
Mar 14, 2020
    This traveller didn’t leave comments with their review
    Stayed 5 nights in Mar 2020

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