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Hotel NYX Cancun - Near La Isla Shopping Mall

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On the beach, white sand, beach cabanas, sun loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Suite (Sunset) | Minibar, in-room safe, blackout drapes, iron/ironing board
Lobby sitting area
4 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Hotel NYX Cancun - Near La Isla Shopping Mall

Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
3.5-star aparthotel on the beach, near La Isla Shopping Mall
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationMarlin Beach18 min walk
  • Popular LocationChac Mool Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)28 min drive

Room options

About this area

Cancun

Hotel NYX Cancun - Near La Isla Shopping Mall is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Tortuga Beach and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park are also worth visiting.
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Map

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Marlin Beach - 18 min walk
  • Cancun Convention Center - 3 min drive
  • Chac Mool Beach - 5 min drive
  • Forum Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • Cambalache - 9 min walk
  • Starbucks - 9 min walk
  • Starbucks - 6 min walk
  • Sweet & Coffee - 1 min walk
  • Azulinda Cafe & Bar - 6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

3.5-star aparthotel on the beach, near La Isla Shopping Mall
At Hotel NYX Cancun - Near La Isla Shopping Mall, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the aparthotel's 4 restaurants. Each apartment features free WiFi, a minibar, and room service. Additional amenities include a coffee/tea maker, a ceiling fan, and a hair dryer.
Hotel NYX Cancun - Near La Isla Shopping Mall offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 1900 fee, and antigen/rapid COVID-19 testing is available for a MXN 800 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Beach

  • On a white sand beach
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 2 outdoor pools
  • Beachside massages
  • Pool umbrellas
  • Spa services
  • Spa tub

Internet

  • Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Car rental
  • Car recommended
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Bellavista
  • Chianti
  • Deck
  • Umami

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Beach volleyball on site
  • Billiards/pool table on site
  • Gym on site
  • Shopping on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 196 rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per stay
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 600 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel NYX Cancun - Near La Isla Shopping Mall?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun - Near La Isla Shopping Mall on Jun 21, 2023 start from CA $223.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun - Near La Isla Shopping Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun - Near La Isla Shopping Mall?

Self parking is free at this property.

What time is check-in at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-out is at noon.

Does Hotel NYX Cancun - Near La Isla Shopping Mall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 600 per vehicle applies.

Where is Hotel NYX Cancun - Near La Isla Shopping Mall located?

Located in Zona Hotelera, this beachfront aparthotel is in the entertainment district and within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center is 1.7 mi (2.8 km) away.

Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 339 out of 1016 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 326 out of 1016 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 178 out of 1016 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 85 out of 1016 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 88 out of 1016 reviews" "
" "2 - Terrible 9%

8.1/10

Cleanliness

7.9/10

Staff & service

8.1/10

Amenities

7.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

barbara, Stroudsburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great buffet breakfast. Style of hotel is charming.
Stayed 8 nights in May 2023

10/10 Excellent

Cherie, Mesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location and that it felt like a beachy resort, rather than further down where there were too many people, placed etc all in one area. I did not like that there was only 1 bartender at the outside bar, the inside bar didn't open until later and the conciere was way too pushy about the time share, ask once is ok but daily was annoying

4/10 Poor

John D.

Travelled with partner
Disliked: Amenities, property conditions & facilities
The overall property condition is “tired” racing headlong to “seedy”. The room decor has a definite ‘50s feel. The auto repair shop floor mats masquerading as carpet along with the damaged woodwork lend a definite “ghetto chic” vibe . Art lovers will appreciate the sun shining thru the holes in the blackout curtains which give the room the feel of being in a Jackson Pollack painting. Note: this hotel is listed under “all inclusive on the Orbitz & Expedia websites. However upon checking in we were told the all inclusive plan included breakfast only. On site Italian restaurant was only fair to poor, and they had no idea what garlic bread was. Really? For the intrepid traveler who would still consider this hotel, you will surely be sharing your room with bugs that look like grasshoppers on steroids…every bit of 6-7 inches in length. The one bright spot was the staff. Those who did not actively avoid interaction were quite friendly and very willing to be helpful. Still, with all the choices available, my advice is there are many better choices in the same price range.
Stayed 7 nights in Sep 2022

10/10 Excellent

Meishan

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Melat

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍
Stayed 4 nights in Sep 2022

2/10 Terrible

Nicolas Frank

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

piero palomino

Liked: Cleanliness, amenities, property conditions & facilities
I don’t quite understand why people complain about the water, the rooms… I had one of the best services ever. Front desk was amazing, always going the extra mile for help! Greeters were amazing, I cannot really say anything bad because being all inclusive with a premium upgrade having one of the best views of the 5th floor with the ocean upfront, with the bartenders serving you great drinks, I mean, I was so happy so relaxed, so entertained, that I only have to say, this hotel had the best deal. People complain about the water, my god, it’s F-ing 85-91F degrees, what do u want Hot water for? Moldy rooms? Nothing, the room itself is very comfy, spacious, nice view, the balcony is great too, and I just have to have the windows open to smell the breeze, and I left the windows open because waking up with such sound in breeze, it’s just paradise. The food in the restaurants is great too. Get the all inclusive if you trying to spend some time inside the hotel, it’s worth it. The tours literally take you off the hotel from 7am til 5pm or 7pm… if you go for few days don’t get the all inclusive, but upgrade your room. I’ll be back in November :)
Stayed 2 nights in Aug 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff. Instead of making things better, they make excuses & make things worse. Pick & choose who gets to bring in food.
Stayed 4 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The property is on the beach, you can hear the waves crashing on the beach with an view.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jessie, Temple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. The first time we did all inclusive this time we did not. If you plan on drinking and eating at the hotel often I’d recommend all inclusive. The price of dinner was insane for a buffet and meal. 650 pesos each person. We didn’t stay at the hotel much. They won’t allow you to bring in your own beer, only buy from them, which I highly did not like. The room was great. Cleaning staff was wonderful. Beach had seaweed all over. Overall it’s a nice hotel, however there are better options in Cancun.
Stayed 6 nights in Mar 2022