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Hotel NYX Cancun

Photo gallery for Hotel NYX Cancun

Primary image
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
2 outdoor pools, pool umbrellas

Overview of Hotel NYX Cancun

Hotel NYX Cancun

3.5 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, 77500

Explore the area

  • Popular LocationLa Isla Shopping Mall8 min walk
  • Popular LocationChac Mool Beach10 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
  • Popular LocationNorte Beach116 min drive

Choose dates to view prices

View all photos for Standard Room

Standard Room

  • 269 sq ft
  • Studio
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

  • 452 sq ft
  • Studio
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

  • 624 sq ft
  • Studio
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

  • 398 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Sunset)

Suite (Sunset)

  • 398 sq ft
  • Studio
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

About this area

Cancun

Hotel NYX Cancun is located in Zona Hotelera, a neighborhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaworld and Ventura Park Cancun. Costa Occidental de Isla Mujeres National Park and Xoximilco are also worth visiting.
Visit our Cancun travel guideOpens in a new window
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Map

What's nearby

  • La Isla Shopping Mall - 8 min walk
  • Tequila Museum - 10 min walk
  • Chac Mool Beach - 10 min walk
  • Yamil Lu'um Archaeological Zone - 13 min walk
  • Norte Beach - 116 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

About this property

Hotel NYX Cancun

3.5-star aparthotel on the beach, near La Isla Shopping Mall
At Hotel NYX Cancun, hit the beach, dine onsite at Deck, or enjoy a drink at one of the aparthotel's 2 bars/lounges. Each apartment features free WiFi, a minibar, and room service. Additional amenities include a coffee/tea maker, a ceiling fan, and a hair dryer.
Hotel NYX Cancun offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 1900 fee, and antigen/rapid COVID-19 testing is available for a MXN 800 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Beach

  • On the beach
  • Beach cabanas (surcharge)
  • Beach massages
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Spa tub
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Car recommended
  • On site car rental

Family friendly

  • Children stay free

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Onsite shopping

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Beach volleyball on site

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 196 rooms

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per stay
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 600 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun
Hotel NYX Cancun Cancun
Hotel NYX Cancun Aparthotel
Hotel NYX Cancun Aparthotel Cancun

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 329 out of 999 reviews
5 - Excellent 33%
Rating 4 - Good. 326 out of 999 reviews
4 - Good 33%
Rating 3 - Okay. 176 out of 999 reviews
3 - Okay 18%
Rating 2 - Poor. 84 out of 999 reviews
2 - Poor 8%
Rating 1 - Terrible. 84 out of 999 reviews
1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property is on the beach, you can hear the waves crashing on the beach with an view.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here. The first time we did all inclusive this time we did not. If you plan on drinking and eating at the hotel often I’d recommend all inclusive. The price of dinner was insane for a buffet and meal. 650 pesos each person. We didn’t stay at the hotel much. They won’t allow you to bring in your own beer, only buy from them, which I highly did not like. The room was great. Cleaning staff was wonderful. Beach had seaweed all over. Overall it’s a nice hotel, however there are better options in Cancun.
Stayed 6 nights in Mar 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, friendly, and fun staff! Very clean property with beautiful ocean views. Great food…especially the Italian and Japanese restaurants. However, be sure you are booking all-inclusive if you prefer that service. It can be a bit confusing on the website as to which package you are purchasing, and we ended up having to pay an additional $500 at the resort.
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff
Stayed 1 night in Mar 2022

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overall nice just that staff was not cooperative.
Stayed 2 nights in Mar 2022