West End Yoga Vacations

From the first moment if check-in through afternoon welcome cocktsils, a late sitting for supper at Heron and the outstanding breakfast at Muse, every staff member to a person understood the value of going beyond simply doing one's job proficiently to mastery of the holistic arts of hospitality. We could not have been made to feel more welcome or comfortable. A perfect weekend getaway after a difficult Winter. We are already looking forward to our next visit in june.

My room wasn't cleaned during my two night stay.

I love to go back in history at this grand hotel! The location, professional staff, incredible spaces, and saltwater pool are highlights, but the public spaces are so richly decorated and comfortable, I never have enough time to see it all, and I am already planning when to come back!

The staff was amazing!

The staff were incredibly friendly! The space was spotless, had such great natural lighting, was incredibly spacious and well-equipped. The beds were firm enough to provide support but also soft enough that you felt like you’re sleeping on a marshmallow. It was super comfortable! The property is well situated and within walking distance to many restaurants and fast food options. This will be my go-to hotel when I return to Ottawa!

The staff was amazing!

My room wasn't cleaned during my two night stay.

Oh where to begin. The first morning my coffee maker didn't work. Someone came up to replace it and the second one didn't work. He brought the third one, a different kind, and because he spoke no english, although he was a lovely gentleman, he couldn't explain how to use it. I finally got it to work on the second morning, although it wasn't very good. On my last full day, I came back after a long emotional event and asked whether there would be any food available for dinner because the dining room was closed. I was told the roof top bar would have some appies. They didn't - only chips and dip or nuts or pretzels. They had no idea that the front of house staff had said they would have food. So I had chips and dip for dinner. I really didn't want to leave the hotel. Not very impressed at all! The room was large and lovely, though. And the staff was good. But I would never stay there again!

The staff were incredibly friendly! The space was spotless, had such great natural lighting, was incredibly spacious and well-equipped. The beds were firm enough to provide support but also soft enough that you felt like you’re sleeping on a marshmallow. It was super comfortable! The property is well situated and within walking distance to many restaurants and fast food options. This will be my go-to hotel when I return to Ottawa!

Parking was safe and easy - although check-in attendant forgot to give me a parking pass so a bit of a kerfuffle. Hot tub jets weren’t working but otherwise a fantastic stay. Everyone was very friendly and helpful:

My room wasn't cleaned during my two night stay.

Stayed here four nights with teenagers. The 2nd bedroom with their own bathroom was amazing to have. Staff was great, very clean, kitchen had everything we needed and has a dishwasher. Will use again.