Bahamas Pet-friendly Vacations

I wanted to love this place so much. I read all the amazing reviews and ways very excited. Unfortunately, I was disappointed over and over throughout the week. As soon as we got in our room I noticed a small hole in the floor from what appeared to be a missing door stop, thick dust covering the outlet and coffee machine cords, dirt at the headboards of the beds, and a door lock that fell off the first time I used the sliding bathroom door. The staff seemed unhappy and unmotivated. Very few would even smile, say hi, or ask if we needed anything. I will say the bartenders on the beach were all very kind and much more welcoming though. The beach and pool areas were very well kept up and we did enjoy our time outdoors, as long as we didn't need service, such as an umbrella on the beach which seemed to get forgotten over and over again.

The property is certainly well located and is one of the three best located resorts on Harbor Island. However, the Pink Sands is tired and needs attention to deferred maintenance along with some wholesale capital improvements. The employees were helpful and attentive but they could use some training as to decorum and attention to details. Overall, the experience there was a disappointment because we were paying such a high price and frustrated by endless issues. Willing but shoddy service. Bad food. Beach covered with seaweed while the adjacent resorts removed seaweed. I could go on but you get the picture. We could have gone to the Coral Sands or the Dunmore and paid a little more and had a much more fulfilling experience. Clearly, the ownership of the Pink Sands needs to "bite the bullet" and make a wholesale commitment ($$$) to a better overall customer experience or it will fade off into oblivion.

Was surprised to learn they didn’t give my son the king bedroom I had reserved and paid for. Not did I receive a refund for the difference.

Everything is amazing. Most of the staff very helpful.

A boutique hotel in a true paradise. One of the best places I've been in the world so far. Great and friendly staff, from the security guard, reception, cleaning, restaurant and beach staff. All amazing people! Two private beaches, great pool and view. Incredible restaurant, great breakfast. Everything is great in this hotel.

I wanted to love this place so much. I read all the amazing reviews and ways very excited. Unfortunately, I was disappointed over and over throughout the week. As soon as we got in our room I noticed a small hole in the floor from what appeared to be a missing door stop, thick dust covering the outlet and coffee machine cords, dirt at the headboards of the beds, and a door lock that fell off the first time I used the sliding bathroom door. The staff seemed unhappy and unmotivated. Very few would even smile, say hi, or ask if we needed anything. I will say the bartenders on the beach were all very kind and much more welcoming though. The beach and pool areas were very well kept up and we did enjoy our time outdoors, as long as we didn't need service, such as an umbrella on the beach which seemed to get forgotten over and over again.

Was surprised to learn they didn’t give my son the king bedroom I had reserved and paid for. Not did I receive a refund for the difference.

Everything is amazing. Most of the staff very helpful.

I wanted to love this place so much. I read all the amazing reviews and ways very excited. Unfortunately, I was disappointed over and over throughout the week. As soon as we got in our room I noticed a small hole in the floor from what appeared to be a missing door stop, thick dust covering the outlet and coffee machine cords, dirt at the headboards of the beds, and a door lock that fell off the first time I used the sliding bathroom door. The staff seemed unhappy and unmotivated. Very few would even smile, say hi, or ask if we needed anything. I will say the bartenders on the beach were all very kind and much more welcoming though. The beach and pool areas were very well kept up and we did enjoy our time outdoors, as long as we didn't need service, such as an umbrella on the beach which seemed to get forgotten over and over again.

Was surprised to learn they didn’t give my son the king bedroom I had reserved and paid for. Not did I receive a refund for the difference.

I loved the location and the accommodations. Perfect vacation spot.