Gilroy Vacation Packages

Absolutely wonderful place to stay - except could never ever contact anyone by phone to help in any way. After a long delay they'd send an email and call (which I always missed due to flights so go voicemail) and if I replied to email immediately I'd still not get a response until too late. The Latch system (instead of keys, to enter every door and use elevators) did not work for my phone and no employees understood how it worked. I absolutely needed to have service which I did not inside of the elevator so an employee at the leasing office had to let me in so I could get service at the top floor . It took hours and hours of everyone's time. We were given late checkout as an apology, which I appreciated. (the leasing office people were really uncomfortable because it was not their rental situation, but helped as much as they could. We had just wandered in because we had the wrong address and thankfully they could access our floor in our building)

The hotel is nice and the cleaning crew’s excellent. we needed a kettle and called from deal and was always told they will bring one up. It took a cleaning crew to find out Electric Kettles are for upper floors 10&up. Next time take your kettle .

Modern hotel near Google campus

The beds were very comfortable. Quiet area for my pet. Staff was very professional

Conveniently located.