Forest Hills Vacation Packages

Love the Loft - Will definitely go back again

Great location and the staff was so great and friendly. The open bar 24/7 was very nice. Will stay there again for sure.

I chose this location because it seemed to be in the heart of Old San Juan and I liked the overall aesthetic of the hotel. Upon arriving, the hotel locks the front door unless you are a guest with a key pass which made us feel like we picked a safe choice. There are two elevators on the property and both are pretty small and don't accept more than 4 people which was fine. The elevator gave us a few problems on more than one occasion. We stayed on the 4th floor and sometimes had to take the stairs because the elevator was taking forever to come. There were also a few times where the elevator went up to the rooftop even though we pressed the ground floor. It then continued to stop at every floor after that which was very annoying so we decided to stop using the elevator halfway through the trip. The housekeeping staff did an amazing job to make sure our room was always clean & stocked. I was very impressed with the cleanliness of our housekeeper. There was an occasion where one of the staff members was blasting music from the employee's lounge at 7am & my partner had to knock and ask them to turn it down because it had woken us from our sleep. One thing we noticed about our room was that we could hear everything that happened on our floor. We unfortunately had a room in the corner which was located next to the maintenance room & employee's lounge so every time the doors open/closed it was very loud. Also, the hot water was inconsistent throughout the trip.

Would add A/C to whole apartment. Rooms with great A/C. Loved it, as all these nearby properties they are 10 stars 🙏🙏🙏🙏

Resort is very well kept, staff very helpful and kind. Room were cleaned every day , it was a pleasure staying at the caribe will definitely be back.