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"Very nice staff, very central and easy to walk everywhere. Room was ok, had issues with lack of water pressure (they attempted to fix with no success), refrigerator didn’t work, washroom was like a sauna and the room was either freezing or very humid. "

"Great location just down the street from Tower bridge. Picked this hotel because it was a large room and there was washer/dryer in the room. Our first night we noticed the a/c wasn’t working and we complained. They weren’t able to fix it so moved us to another room. Zak was most helpful and apologetic. Even came to our room with new room keys and offered to help us move our luggage. All the staff were very friendly. Room was clean and quiet. I would def recommend if you are looking for a...

"Wonderful stay, Linda at reception was welcoming and made our check in an easy experience. "