Hôtels à partir de – East Side Pioneers, Rochester

« Amazing service. Great rooms »

« Everything »

« We have stayed at Broadway Plaza multiple times. It is our go-to property. It is quiet, clean and provides easy access to the Mayo Clinic and downtown restaurants and services. The staff is always courteous and efficient offering any services or items we may need. Our stays here have always been enjoyable. »

« The staff is wonderful, friendly and helpful. The shuttle to Mayo is very convenient and a great amenity. »

« Nous avons apprécié : le petit-déjeuner offert, le parking, la connexion wifi, la propreté de la chambre et de la salle de bain. Nous avons été déçus par l'accueil très froid et le bruit sourd d'une ventilation toute la nuit alors que nous avions éteint la clim et le chauffage. »

« Furniture, including chairs, was comfortable. The top 2 drawers in the bureau were broken. We had to tape one corner shut to keep the drawer from gliding open. Breakfast was good. »

« Great pool fun and we loved the arcade games! »

« Everything was great 👍 »

« I stayed here two nights while preparing for surgery on the third day. Our room was clean and quiet at night. Air conditioning worked well. Staff was very pleasant. Breakfast was typical, offering basic protein and carbohydrate choices. I met several other individuals connected with Mayo’s exemplary health care delivery system. It was conveniently located for the multiple LYFT rides upon which I depended. Very positive experience. Thank you »

« The elevator was noisy and jerky when moving. It made me nervous so I ended up using the stairs. »

« My only complaint is the breakfast consisted of only cold, hard boiled eggs, still in the shell that were impossible to peel. »

« We stayed on site again for two nights. It is one of our favorite hotels in Rochester. It is always clean and the staff are always friendly and helpful when needed. The breakfast in the morning is good and hot. We had a minor inconvenience when our key cards were programmed for only one night and when we returned the next night, we could not get into our room, but it was quickly and easily fixed and everything was fine. »

« Christi at front desk was very helpful with checking out »

« The good: Clean room, comfortable bed, very kind staff, great breakfast, convenient parking garage. The bad: Wall outlets in the room were all very loose and nothing would stay plugged in (the weight of the plug would cause it to fall out). There were no bath towels in the room (I assume the cleaning staff just forgot to replenish them). Overall a pleasant stay. »

« The hotel is incredibly clean but badly in need of updating, especially for the price. My bed was not at all comfortable, which is very confounding and disappointing as they have to know most guests are Mayo patients and need good rest more than most. Will not be returning; the Hyatt is only slightly more expensive and MUCH nicer »

« From sweet Breck who checked us in and helped us find a room that worked for my husbands wheelchair to the afternoon clerk Josh who helped me heat up our dinner to the helpful lady at check out who helped me switch the charges to another card, everyone was wonderful! There is a reason this property is an award winner every year! They are outstanding! The wall full of award plaques is very indicative of the experience you’ll receive!! »

« Average »

« The room smelled strongly of marijuana, very dirty, floor sticky, phone didn’t work, internet was very intermittent, and the air conditioner was very noisy. Staff at front desk were very nice. I’ve been here before but this time the room was very unacceptable. The older front desk staff member is excellent, very nice and caring!! »