Title: Towers At Kahler Grand Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Towers At Kahler Grand Hotel Central hotel with 2 restaurants connected to a shopping center in Rochester ![Front of property](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/fe413203.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Concierge desk](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/5b562205.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/c5ed6677.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/f5e99e08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/acf22658.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Towers At Kahler Grand Hotel, in Downtown Rochester, offers a comfortable retreat. Guests enjoy a free self-serve breakfast and relax by the pool. The concierge team assists with Mayo Clinic appointments using insider knowledge. 9.4 Exceptional ## Popular amenities - Bar - Parking available - Room service - Breakfast included - Pool - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16119557&PinnedHotelID=16119557&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/f965bdd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 4 - 2 Queen Beds ![Suite, 2 Bedrooms, Kitchen](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/88358ddc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms, Kitchen ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Plasma TV Blackout drapes/curtains - Sleeps 6 - 2 King Beds ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/8c0d477c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 King Bed ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/2d5e80be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 6 - 2 King Beds ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/f965bdd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 2 Queen Beds ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 4 - 2 Queen Beds ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/8c0d477c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 3 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 7 - 3 King Beds ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/1939845e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 10.0 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 3 - 1 King Bed ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/5f24c47e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 4 - 1 King Bed ![Executive Suite](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/300b4348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Plasma TV Blackout drapes/curtains Premium bedding - Sleeps 4 - 1 King Bed ![Premium bedding, down comforters, individually decorated](https://images.trvl-media.com/lodging/17000000/16120000/16119600/16119557/2d5e80be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Plasma TV Blackout drapes/curtains - Sleeps 6 - 2 King Beds ## You may also like Ad ![BBQ/picnic area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/91000000/90620000/90610700/90610605/w4000h2663x0y0-053de525_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Rochester Mayo Clinic Area South Rochester - 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Pool - Hot tub - Breakfast included - Pet-friendly 9.2 Wonderful 1,002 reviews CA $141 CA $162 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Rochester-Hotels-Hampton-Inn-Suites-Rochester-North.h2825336.Hotel-Information?chkin=2025-11-7&chkout=2025-11-8&rm1=a2®ionId=3041&destination=Rochester&destType=MARKET&latLong=44.02151,-92.46309&searchId=26e68753-6139-4378-9340-9130c2fd0456&top_cur=CAD) Ad ![Property entrance](https://images.trvl-media.com/lodging/1000000/460000/455600/455558/c3584a83.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Country Inn & Suites Rochester South Mayo Clinic Rochester - Pool - Hot tub - Breakfast included - Parking included 8.4 Very good 1,002 reviews CA $119 CA $137 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Rochester-Hotels-Country-Inn-Suites-By-Radisson.h455558.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=3041&destination=Rochester&destType=MARKET&latLong=44.02151,-92.46309&searchId=26e68753-6139-4378-9340-9130c2fd0456&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-The-Towers-At-Kahler-Grand-Hotel.h16119557.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-The-Towers-At-Kahler-Grand-Hotel.h16119557.Hotel-Information) ## About the area Located in Downtown Rochester neighborhood, The Towers At Kahler Grand Hotel is connected to a shopping center. Rochester Civic Theater and Rochester Art Center are cultural highlights, and travelers looking to shop may want to visit Shops University Square and Apache Mall. Looking to enjoy an event or a game while in town? See what's going on at Mayo Civic Center, or consider a night out at Regional Sports Center. [Visit our Rochester travel guide](https://www.expedia.ca/Rochester.dx3041) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.02327%2C-92.46566&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XqEA1BHgBS2UF90Lg0b2OMNgNWo=) 20 2nd Ave SW, Rochester, MN, 55902 ### What's nearby - Mayo Clinic - 2 min walk - 0.2 km - University of Minnesota-Rochester - 3 min walk - 0.3 km - Mayo Civic Center - 5 min walk - 0.5 km - Mayo Clinic Hospital - Saint Marys Campus - 14 min walk - 1.3 km - Apache Mall - 3 min drive - 2.1 km ### Getting around - Rochester, MN (RST-Rochester Intl.) - 16 min drive ### Restaurants - ‪Chester's Kitchen & Bar - ‬3 min walk - ‪Caribou Coffee - ‬2 min walk - ‪Pittsburgh Blue Steakhouse - ‬3 min walk - ‪Ruth's Chris Steak House - ‬3 min walk - ‪Patient Cafeteria - Subway Level - ‬2 min walk ## About this property ### The Towers At Kahler Grand Hotel Upscale hotel located in Downtown Rochester A short walk from Mayo Clinic, The Towers At Kahler Grand Hotel provides free self-serve breakfast, a free daily manager's reception, and a shopping mall on site. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a hair salon. You'll also enjoy the following perks during your stay: - An indoor pool along with sun loungers and pool umbrellas - Free valet parking, plus self parking (surcharge) - Tour/ticket assistance, smoke-free premises, and a gift shop - A banquet hall, a front-desk safe, and concierge services - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Extra conveniences in all rooms include: - Down comforters and free cribs/infant beds - Designer toiletries, showers, and hair dryers - Plasma TVs with digital channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/30000/25600/25516/a12994da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kahler Grand Hotel Downtown Rochester - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 1,646 reviews CA $171 CA $197 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=25516&PinnedHotelID=25516&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/28000000/27430000/27426400/27426319/b1555778.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Rochester Mayo Clinic Area Downtown Rochester - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 517 reviews CA $248 CA $285 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=27426319&PinnedHotelID=27426319&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/57000000/56840000/56833100/56833067/369065b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt House Rochester/Mayo Clinic Area Downtown Rochester - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 1,006 reviews CA $194 CA $223 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=56833067&PinnedHotelID=56833067&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/70000000/69690000/69681200/69681188/5817de71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TownePlace Suites by Marriott Rochester Mayo Clinic Area Downtown Rochester - Breakfast included - Free WiFi - Air conditioning - Gym 9.6 Exceptional 461 reviews CA $165 CA $190 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=69681188&PinnedHotelID=69681188&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/10000/4000/3948/ae2efa7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Rochester Mayo Clinic Downtown Rochester - Pool - Hot tub - Free WiFi - Restaurant 8.2 Very good 516 reviews CA $224 CA $258 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3948&PinnedHotelID=3948&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/60000000/59620000/59619600/59619526/21638bcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EVEN Hotel Rochester - Mayo Clinic Area by IHG Kutzky Park - Pool - Hot tub - Pet-friendly - Free WiFi 9.4 Exceptional 914 reviews CA $133 CA $172 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=59619526&PinnedHotelID=59619526&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/180000/171600/171566/e56e7dae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kahler Inn and Suites - Mayo Clinic Area Downtown Rochester - Pool - Breakfast included - Pet-friendly - Free WiFi 8.0 Very good 1,456 reviews CA $159 CA $184 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=171566&PinnedHotelID=171566&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46300000/46291500/46291477/50c22b07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Berkman Folwell - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 349 reviews CA $127 CA $148 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=46291477&PinnedHotelID=46291477&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/5400/5327/48e45010.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Rochester – Mayo Clinic Area by IHG Downtown Rochester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 835 reviews CA $109 CA $125 total includes taxes & fees Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=5327&PinnedHotelID=5327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/904700/904615/6c7e0658.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aspen Suites Rochester - Pool - Hot tub - Breakfast included - Pet-friendly 9.0 Wonderful 660 reviews CA $185 CA $235 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=904615&PinnedHotelID=904615&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free covered valet parking on site - Covered self parking on site (USD 24 per night) - Wheelchair-accessible parking and van parking available ### Food and drink - Free self-serve breakfast available daily 6:00 AM to 9:00 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Concierge Lounge - Lord Essex Tavern & Grill - QDOBA Mexican Eats - Ruth Chris Steak House ### Things to do - Gym - Indoor pool - Shopping mall ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Business services - Business center ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar in shower - Grab bar near toilet - In-room roll-in shower - Pool access ramp on site - Raised toilet seat - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 1 building - 2 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Pay movies - Plasma TV with digital channels ### Food and drink - Coffee/tea maker - Free bottled water - Late-night room service - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Early check-in subject to availability Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Covered self parking fee: USD 24 per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel is directly connected to the Mayo Clinic. ### Property is also known as Towers Kahler Grand Hotel Rochester Towers Kahler Grand Hotel Towers Kahler Grand Rochester Towers Kahler Grand The Towers At Kahler Grand The Towers At Kahler Grand Hotel Hotel The Towers At Kahler Grand Hotel Rochester The Towers At Kahler Grand Hotel Hotel Rochester ## Frequently asked questions ### Does The Towers At Kahler Grand Hotel have a pool? > Yes, this property has an indoor pool. ### Is The Towers At Kahler Grand Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Towers At Kahler Grand Hotel? > Valet parking is free at this property. ### What time is check-in at The Towers At Kahler Grand Hotel? > Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Towers At Kahler Grand Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is The Towers At Kahler Grand Hotel located? > Located in Downtown Rochester, this hotel is within a 5-minute walk of Shops University Square and Mayo Clinic. Mayo Clinic Hospital - Saint Marys Campus is 1 mi (1.6 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Towers At Kahler Grand Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 72 8 - Good 9 6 - Okay 4 4 - Poor 1 2 - Terrible 2 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.4/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Sherry Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Concierge was amazing! Breakfast and amazing dinner included with stay. Literally across the street from Mayo and Ruth Chris on the first level. ##### Sherry Stayed 1 night in Oct 2025 ### 10/10 Excellent #### David Dec 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location next to Mayo Clinic. ##### David Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Steven Mar 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and the concierge service is incredible. ##### Steven Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Christine Jun 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay if going to Mayo. You don’t have to go outside to get to the buildings at Mayo with the subway level. Food is good for 2 meals a day. There’s room service & deliveries from Instacart if needed for groceries or outside food/beverage source. Personalized concierge service is good. Our stay was 10 days - they accommodated our extended stay flawlessly. My only complaint is the room temperature everywhere; it can be stuffy moving place to place. Take a fan to cool off in your room. ##### Christine Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Renee Jan 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hospitality and very helpful, I will stay there anytime I need to be in the area. ##### Renee ### 10/10 Excellent #### Julie Nov 6, 2024 Liked: Cleanliness, amenities, property conditions & facilities Convenient to the Mayo Clinic. It was so nuce to have a place to rest between appointments! ##### Julie Stayed 1 night in Nov 2024 ### 10/10 Excellent #### PAMELA Nov 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast ##### PAMELA Stayed 8 nights in Nov 2023 ### 10/10 Excellent #### Kelly Nov 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff here is outstanding and the rooms are spacious, updated and clean. This is my second time staying and I’ll come back again if I’m in town. ##### Kelly Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Caroline Jan 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are super helpful. ##### Caroline Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Elizabeth Nov 30, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The concierge service was excellent. ##### Elizabeth Stayed 1 night in Nov 2022 ### 10/10 Excellent #### Rolland Jun 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### comfortable and convenient comfortable convenient staff was amazing, very helpful and accommidating ##### Rolland Stayed 3 nights in May 2024 ### 10/10 Excellent #### judy Dec 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities food in the concierge lounge was great. worth the extra cost for the convenience of location to Mayo Clinic and the ease of meals across the hall. ##### judy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Jan Jeffrey Sep 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely exceptional service, especially from David. Wonderful meals/snacks and super comfortable bed! ##### Jan Jeffrey Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### kainath May 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Tower is amazing ##### kainath Stayed 7 nights in May 2023 ### 10/10 Excellent #### Michael Sep 9, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was amazing. The staff though were above and beyond. Truly what customer service should be about. ##### Michael Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### christopher May 2, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service top of line ##### christopher Stayed 2 nights in Apr 2024 ### 8/10 Good #### Sandra Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Employees were very nice although the reception lady was a little confused. Property needs updating. Mattress was soft. Complimentary food on the concierge level was mediocre at best but the drinks were nice! ##### Sandra Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jack Oct 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was outstanding. Shane in particular (although all other interactions were very positive) worked to understand our needs and met or exceeded the support expected. Really an unusual and very positive experience. So close to all the Mayo service nearby. Will stay here again when we are in town (lots of great treats/drinks/extras too)! ##### Jack Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Verified traveller Mar 6, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel if you like the old, grand style I like old, grand hotels. The top two floors of this hotel are like that. The day concierge was nice, and she was helpful and friendly. The night concierge was not helpful, and was in a hurry. I would stay there again because I prefer that old style room and hote to the newer, nice Marrit and Day's Inn. ##### Verified traveller ### 4/10 Poor #### Jennifer Dec 20, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities We like the concierge services and the private lounge and the amenities that were offered to us. We had an issue with water pressure in the toilet. We left a message and had to call back 4 hours later when no one re. Toilet worked for a few hours and broke again. It was also unclear how to check into the towers. We were taken to the desk but told that a separate phone number needed to be called. The valet assisted with luggage and accepted my tip but then took money from my husband who didn’t know that I already gave a good tip for the amount of work that he did. We were told to move away from the front desk with our full luggage cart. This is where the valet instructed us to be only to be told we were in the way and needed to move our luggage cart away from their front desk. We had to wait for a representative from the towers to come down and bring us upstairs. ##### Jennifer Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Robert Sep 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities The hotel called me the day before check in, wanted me to have cell phone of concierge so that I could call 15 minutes before arrival and that they would be waiting in the main lobby. They were, the front desk couldn’t see my reservation so they weren’t sure I was in the right place, and that’s because they have the main hotel and The Towers which I was in. The lady finally came, put my luggage on a cart and it fell into a door and damaged it. Then when I actually needed the concierge it went to voicemail 3 times. The place is very posh, and I definitely will stay there again. The service was lacking, and maybe it’s because they were focused on the Indonesian royalty that took up a whole floor, and the rest of the guests took second best. The staff in the luxury lounge was great! They were attentive, and wanted the guests to be well taken care of. Overall, check in needs help, and maybe don’t call the day before and set the expectations for too notch service if it can’t be followed through on. Again, I would stay again, but for the price it fell a little short. ##### Robert Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Krystal May 5, 2025 ##### Krystal Stayed 1 night in May 2025 ### 10/10 Excellent #### James Jan 5, 2025 ##### James Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Precious Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Precious Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### judy Jun 20, 2024 ##### judy Stayed 2 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Canopy by Hilton Minneapolis Mill District](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Canopy-By-Hilton-Minneapolis-Mill-District.h26945095.Hotel-Information) > > [Embassy Suites by Hilton Bloomington/Minneapolis](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Embassy-Suites-By-Hilton-BloomingtonMinneapolis.h9850.Hotel-Information) > > [Radisson RED Minneapolis Downtown](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Radisson-RED-Minneapolis.h16254709.Hotel-Information) > > [Best Western Plus The Normandy Inn & Suites](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Best-Western-Plus-The-Normandy-Inn-Suites.h21013.Hotel-Information) > > [Country Inn & Suites by Radisson, Bloomington at Mall of America, MN](https://www.expedia.ca/Minneapolis-St-Paul-Hotels-Country-Inn-Suites-By-Radisson.h5579.Hotel-Information) > > [Holiday Inn Express & Suites Mall of America - 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