Kid & Family Friendly Resorts in Costa Rica

"Great restaurants on the property, friendly staff, great spa. "

"After we checked in with Simon, who was very kind and thorough, we were greeted by Marvin who assisted us with our bags to our room. Marvin was super friendly, kind and helpful. We had been traveling for hours from Jaco and were very interested in getting a meal. We went to the hotel restaurant and thankfully the host told us that if we wanted to order food, due to only one chef being present we would have to wait for 45 minutes. We asked one of the concierge people outside who told us about the restaurants in the plaza across the highway. On foot we were able to cross the bridge and ended up getting food from one of those restaurants. Once we returned to the hotel I requested some face cloths, waited for a long while and they did not come. I requested again and was initially only given large bath towels. I requested again and was brought hand towels and was told that there were no more face towels at that moment. It was already late in the evening and we had a flight the next day. We checked in on the "hot tub" which we understood to be a "hot tub" but was cool water. Attempting to sleep was terribly loud due to the passing traffic on the highway. The windows and the wall behind us shook with the wind, the curtains were old and needed to be changed to black-out curtains or at the minimum be custom fit so the high beam lights from the outside did not peer inside our windows. Breakfast was very good and did not disappoint. The airport shuttle was also great. "

"The staff here were excellent. Cant say enough how friendly they were, accomodating and helpful. Many food choices. All inclusive worth it with the premium liquor upgrade. Pool was great. Entertainment was fun. Overall, very nice ex perience ."

"We had a lovely stay at the hotel, which was conveniently located just a short hop from the airport. The dining options and bar were great, and we really enjoyed the delicious breakfast the next morning. Overall, it was a fantastic experience!"

"Pool was beautiful and staff was excellent "

"Yes"

"Let me start with the positives, the only thing accurate about the advertisement of the facility is the description of the 4 pools and the amazing view. Yes a picture is worth a thousand s words. The shuttle does run continuously as stated 7am - 10pm. There are a few amazing staff member that go well above and beyond. Maria and Gaston pool and restaurant bar tenders great, Jean who runs the romantic dinner and works dinning amazing, Olman towel station /shuttle driver great. Not so positive, common problem every guest shared was the false advertisement of the 2 restaurants and the 25+ pictures of the food. A restaurant is a place where you sit down, read a menu and place your order, or order from a counter. Dorito is a breakfast lunch and dinner buffet with 90% of the food the same every day lunch & dinner. 2nd common complaint, it list 4 bars - only 1 is open 10am-6pm, and the other 6pm -everyday they run out of alcohol and the drinks are massively watered down. As a 74yr old guest said she got more of a buzz off a cup of Pepsi They do not even have wine. There is a liquor stirred in walking distance, in which, most guest bought their own. 3rd common problem, the facility is sold out but only have 14 chaise longe chairs and 8 are broken. Guest are told to go to the beach or sit on a wooden dinning chair at the pool. So not only is it byob it’s also byoc. Which now brings us to the beach, only a few chairs but you have to get up at 7am to get a chair there or by the pool. "

"Staff sweet and polite. Hot springs and pool area great. Food and drinks delicious. The included breakfast buffet was above average! Affordable pricing."

"No, we had garden view"