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"Great Pools and fun slides"

"Very beautiful grounds and helpful staff. The room was clean and comfortable but it was a little dark."

"It was great ! "

"Location, wildlife, views, staff, breakfast, swimming pool area all excellent. Staff were particularly professional, courteous, and friendly."

"Perfect place for a family. Not crowded, excellent service all the way around"

"Excellent staff!!! Superb service ! Great amenities! One for the books"

"A fantastic property with wonderful tropical gardens you could wander through. Excellent food, beautiful swimming pools. We would highly recommend staying here. One thing that would have made it absolutely incredible would be to have had a kettle in the room. Being English we liked to make tea and you cannot do that with a coffee maker. "

"The hotel and pool were lovely and clean. There are a couple of restaurants in walking distance but it's more convenient for proximity to the airport than having things to do nearby. "

"Wow, what a cool place! There are about eight hot springs that vary in temperature (hottest at the top) so after ziplining in the morning, it was so relaxing to spend time going in all the different ones. They're kept up well and have such diverse and beautiful plants and stone structures around each one. We also loved the wet bar...could order tasty drinks and food while getting a beautiful view of the volcano. Views of Arenal from anywhere on the property are amazing. The restaurant was pretty good, and our private bungalow/lodge was so nice. Beds weren't the best hotel beds I've ever stayed in, but fine for a couple nights. Bathroom is big, but shower could use some updating...not a strong flow and not as warm as I'd like. BUT, my husband and I would still absolutely recommend this place and come back here...we were barely in the room and all the amenities outside of it were superb!"