Hotel América

Property class: 2

Choose dates to view prices

Located close to Laguna Bacalar Ecological Park, Hotel América provides 4 beach bars and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior

A bedroom with a bed, a chair, a window, and a door.

Superior

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sencilla

A bedroom with a bed, a ceiling fan, a wall with a bamboo and butterfly mural, and a blue accent wall.

Sencilla

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Doble 2 camas matrimoniales

A hotel room with two beds, a ceiling fan, an air conditioner, and a wooden wardrobe.

Doble 2 camas matrimoniales

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Bacalar, Hotel América is in the city center. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Visit our Bacalar travel guide
Map
Av. 5 No. 258 Entre calles 30 y 32, Col. Centro, Bacalar, QROO, 77930

What's nearby

  • A clear turquoise lake with visible rocks and lily pads.
    Laguna Bacalar Ecological Park
    3 min walk - 0.3 km
  • A coastal landscape with a large body of water, a road running parallel to the coast, and scattered buildings.
    Lake Bacalar
    5 min walk - 0.4 km
  • A coastal view with a stone fort, palm trees, a thatched-roof hut, and turquoise waters.
    Fort of San Felipe
    10 min walk - 0.9 km
  • Ecopark Bacalar
    5 min walk - 0.4 km
  • Municipal Spa of Bacalar
    18 min walk - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    38 min drive

Restaurants

  • La Playita
    6 min walk
  • I Scream Bar
    11 min walk
  • Las Miches De La 1
    4 min walk
  • Finisterre Cocina Mediterranea
    6 min walk
  • 6 hermanos
    5 min walk

About this property

Hotel América

  • Hotel near Laguna Bacalar Ecological Park
  • Hotel América provides amenities like 4 beach bars and laundry facilities. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • An area shuttle, a front-desk safe, and a water dispenser
    • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • Room features
  • All guestrooms at Hotel América boast comforts such as air conditioning, as well as amenities like free WiFi.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch TVs with digital channels
    • Ceiling fans and daily housekeeping

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9.4 out of 10, Exceptional, 23 reviews
The price is CA $32
CA $67 total
includes taxes & fees
Sep 26 - Sep 27
Jungla Bacalar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 4 beach bars

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel América pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel América?

As of Sept 18, 2026, prices found for a 1-night stay for 2 adults at Hotel América on Oct 17, 2026 start from CA $36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel América?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel América?

Check-out is at noon.

Where is Hotel América located?

Located in Mario Villanueva Madrid, this beach hotel is within a 5-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel América Reviews

7.4

Good

7.8

Cleanliness

7.4

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 45 out of 212 reviews
Rating 8 - Good. 89 out of 212 reviews
Rating 6 - Okay. 49 out of 212 reviews
Rating 4 - Poor. 17 out of 212 reviews
Rating 2 - Terrible. 12 out of 212 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very nice. They kept our bags for 3 hours after the checkout as we were in a tour. Definitely recommended. The area is also very close to evrything
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Bacalar

Nice place at 10min by walk from the main square of Bacalar. The room was big enough and had nice feature to hang of belongings. The bathroom was nice and everything was very clean. I recommend
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Precios accesibles y buena ubicación. No funcionaba el WIFI, poca presión en la regadera.
Stayed 4 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Un seul lit un seul drap 2 oreiller pas propre on dirais une place pour client a l heure
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, lo único esque no tiene estacionamiento y en hoteles.com lo muestran con estacionamiento, así que sino lo tienen deberían quitar ese beneficio para considerarlo.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy tranquilo y seguro, fácil transportarse a pie o en carro, Muy Recomendable, el personal muy amable y atento, muy limpio el lugar, instalaciones accesibles en ubicación , el cuarto es sencillo pero agradable la estancia. Lo recomiendo ampliamente. Si volvería a hospedarme con ellos.
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
En si el lugar está bien. La limpieza es muy buena y la laguna está súper cerca. Hay muchas tiendas y restaurantes a los culés llegas caminando
Stayed 6 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En realidad sólo la ocupe para dormir, pero la estancia es muy tranquila.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen que darle mantenimiento a sus instalaciones para evitar que se vean viejas
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Todo bien
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente recomendado
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Staff & service
Bien para descansar una noche
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Buena atención

El personal de recepción muy amable, el inconveniente fue que la habitación es muy oscura, no tiene ventanas y el ventilador rechinaba
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
el sevicio de la reception exelente no hay agua caliente la toilla son vieja mucho ruido con los otro uespedes
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Clean rooms ... A bit noisy, with it being a small town, there are roosters singing and dogs barking quite often. If you don't mind that, it was a pleasant stay... Felt safe at all times. The whole town of Bacalar is very safe. Locals are very friendly.
Stayed 2 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo recomiendo, esta super cerca de todo

La verdad muy bien, el hotel es chiquito y va total de acuerdo a su precio, la atencion es buena y la cama es comoda. El recepcionista super amable te recomienda lugares y muy atento
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in although we tried to pay with card and the card reader wasn’t working for us. They have filtered water around the property which helps with those hot days. The room AC worked well, the water got hot immediately. The wifi was great and didn’t go down the whole time we were staying there. Short walk to everything.
Stayed 4 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et pratique, à 10-15 minutes du terminal ADO et proche de la lagune. Adapté aux petits budgets
Stayed 3 nights in Jan 2022
Verified review

8/10 Good

Liked: Room comfort

Okay for the price

It’s okay for the price but nothing special. The location is good and the rooms are quite big but that’s about it.
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale, bruyant, vétuste

Peut importe le prix le minimum est la propreté. Il y avait un cafard dans la chambre. Literie catastrophique. Air conditionné fonctionne a peine, les fenêtre donne sur un corridor bruyant. Je veux bien comprendre qu’à ce prix on ne peut pas réclamer la lune, mais il y a des minimum. N’y allez pas.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy amable el personal
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
A very quiet place
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
El hotel muy cómodo, tanto el cuarto como las instalaciones y un lugar muy tranquilo, a lo mejor el único detalle sería el baño que empezó a fallar la regadera de agua fría y caliente. De ahí en fuera excelente
Stayed 1 night in Apr 2021