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"We had a great stay at the Heritage Hotel. Last night, the staff showed exceptional politeness and patience, even while dealing with technical issues with the room card maker. Everyone remained calm and professional in what was clearly a delicate and stressful moment. I want to give a special shout-out to Miss Stephanie at the front desk—she handled the overwhelm incredibly well. Her grace, efficiency, and top-notch customer service truly stood out. Honestly, her professionalism alone would make me want to return to this hotel. She is simply the best!"

"Very nice room clean "

"The staff was above and beyond, and the STL history in the building was mind blowing. Hope to be back"

"Excellent hotel. Relatively brand new and staff very nice."

"Great to stay..!!"

"The extras they offered were wonderful. Free popcorn soda drinks and hot snacks. The staff was also very friendly and the price was great. "

"Convenient location. Expensive parking. Clean hotel. Overall ok experience. "

"Friendly staff. Clean rooms and great breakfast."

"Hotel was the best in the area to stay at. Not too far from the concert we were going to and other activities. Would definitely stay again. "