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"We had a great stay at the Heritage Hotel. Last night, the staff showed exceptional politeness and patience, even while dealing with technical issues with the room card maker. Everyone remained calm and professional in what was clearly a delicate and stressful moment. I want to give a special shout-out to Miss Stephanie at the front desk—she handled the overwhelm incredibly well. Her grace, efficiency, and top-notch customer service truly stood out. Honestly, her professionalism alone would make me want to return to this hotel. She is simply the best!"

"Very nice room clean "

"The staff was above and beyond, and the STL history in the building was mind blowing. Hope to be back"

"Excellent hotel. Relatively brand new and staff very nice."

"Great to stay..!!"

"Convenient location. Expensive parking. Clean hotel. Overall ok experience. "

"Friendly staff. Clean rooms and great breakfast."

"Nice place and area"

"The bed was soft and there was no contetinal breakfast and the soap dispensers were not filled up"