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Overview of Row NYC

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  • Standard Room

    Photos of Standard Room

    Room amenities

    • 139 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Superior Room

    Photos of Superior Room

    3.7/5 guest room rating

    Room amenities

    • 139 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Room, City View

    Photos of Deluxe Room, City View

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

  • Standard Room

    Photos of Standard Room

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Superior Room (ADA)

    Photos of Superior Room (ADA)

    3.6/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 King Bed
    More details

  • Executive Suite

    Photos of Executive Suite

    Room amenities

    • 360 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details

  • Deluxe Room, 2 Double Beds, City View

    Photos of Deluxe Room, 2 Double Beds, City View

    3.6/5 guest room rating

    Room amenities

    • 210 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More details

  • Superior Room (Two Twin)

    Photos of Superior Room (Two Twin)

    3.6/5 guest room rating

    Room amenities

    • 160 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details

  • Premium Room, City View

    Photos of Premium Room, City View

    3.6/5 guest room rating

    Room amenities

    • 182 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details

  • Superior Room, 2 Double Beds

    Photos of Superior Room, 2 Double Beds

    Room amenities

    • 210 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
3.5
Good
Rating 5 - Excellent. 969 out of 4132 reviews
5 - Excellent 23%
Rating 4 - Good. 1402 out of 4132 reviews
4 - Good 34%
Rating 3 - Okay. 850 out of 4132 reviews
3 - Okay 21%
Rating 2 - Poor. 503 out of 4132 reviews
2 - Poor 12%
Rating 1 - Terrible. 408 out of 4132 reviews
1 - Terrible 10%

3.6/5

Cleanliness

3.6/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities
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1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

1/5 Terrible

Not Happy!!
When I booked my stay I thought it was going to be the Row NYC. When I got there to check in, I was told the hotel was closed. The manager came down and told us we were booked at their sister hotel the Mellinium hotel. I didn’t get any notice of that and there is no notice on there website. I just would have liked to choose another hotel that I liked and not given something else they chose. I found out that the Row is using their hotel for the homeless. I just think they should be up front on their website.
Stayed 1 night in Sep 2020

1/5 Terrible

Sad face IconDisliked: Staff & service
I didn’t get to stay there. Didn’t get refunded. When I stepped on the property and asked to check in the staff told me they were closed to get out and they didn’t care about my problem. To go figure it out
Stayed 1 night in Aug 2020

1/5 Terrible

Stayed 4 nights in Jul 2020

1/5 Terrible

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t Even Get To Go
Our trip was scheduled for early summer but sadly the Covid-19 pandemic cancelled it since my friend and travel buddy is immune compromised. Thanks to both Hotels.com and Row NYC we never got a refund or voucher to use the booking another time (like Hotels.com promised for all those affected by the Covid pandemic). Even though my friend and I never left home, Row was claiming we had checked in and was using the room and refused to give back anything. So for future trips I definitely won’t be using Hotels.com and am going to be looking at any other hotel besides Row NYC.
Stayed 5 nights in Jun 2020

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