Find Hotels by Viceroy Hotel Group in Xpu-Ha from CA $935

"Disability or handicap access mixed- no grab bars in restrooms- step up to access shops. Brick pathways uneven. Pools had step and handrail or zero depth entry so we’re good. Doors do not have button to open from wheelchair. Restaurants were good- themed restaurants had limited choices- particularly Mexican was disappointing. Buffer was good"

"Several days there were no lounge chairs available by any of the pools. So, we couldn't enjoy the pools."

"This was a wonderful experience. The staff members were amazing, the facilities were impeccable, and the service was extraordinary. I would definitely choose this resort again! Especially as someone with several food allergies, staff went above and beyond to ensure that I had plenty to eat and they took caution to avoid risk of cross-contamination! Thank you to this wonderful resort!"

"overall the resort was okay , the rooms are old , the food wasnt good to be honest . the food was not fresh the dairy product were not refrigerated meat seem old. the menu was very limited. the services and staff are very friendly but thats about it . the resort is very big at least and the mildlife was beautiful to see. "

"Two pools for that kind size hotel were not enough and not enough sits around the pools"

"Amazing trip and will absolutely be back! We got a swim out room and I wouldn’t have it any other way. So nice to be able to hangout close to our room, swim down to the bar or go to the beach. Room was very clean and bed was comfortable. Staff is all very friendly and helpful. Food is delicious and drinks are fantastic. Couldn’t have asked for a better stay. "

"We stayed in a king mini suite overlooking the entrance with a view of the sea and sunrise to the right. Very spacious room and super comfy bed. Shower gel, shampoo and conditioner supplied but I recommend taking your own. Mini bar stocked daily with water, sodas and beer. Hairdryer and iron in the room. Staff overall were fantastic and friendly. Daytime entertainment team got everyone going and joining in. Evening entertainment was hit and miss, ended by 9:30ish then the bar was very quiet and emptied quickly. Only one bar open at night, it would have been a bonus if the pool bar stayed open later. Good choice of daytime bars and places to eat including pizzas, ice creams, coffee and cakes and the grab and go area. Highlight was Brasas Grill but all eateries were very good."

"Staff were all exceptional. Particularly Francisco, Enrique, Maria, Vanessa & Francis. Room & pool area very clean and nice. Food at buffet was...buffet food. Meh. Large selection, always about the same. Some items would get hard (had to saw through a crepe with a steak knife) but about what you'd expect at buffett. This place is beautifully expansive but there are some trip hazzards (sunken bricks etc) on the main walkway leading from lobby area to rooms. I was able to get 15,000 steps/day without trying. Great for me but older people & those that may have mobility issues should be aware. Didn't see any monkeys except a little one that had a tight collar and leash that a man brought around the pool area to sell selfies with. It was quite disturbing. Large selection of pools, active and quiet. Very nicely kept. Lots of wildlife, especially coati & deer everywhere. "

"Great!"