Title: Wyndham Alltra Playa del Carmen Adults Only All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Alltra Playa del Carmen Adults Only All Inclusive Adults-only beachfront retreat offers white sand relaxation, rooftop lounging, and all-inclusive amenities just steps from Playa del Carmen ## Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive ![Exterior detail - Wyndham Alltra Playa del Carmen Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/2e5b67a3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Wyndham Alltra Playa del Carmen Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/6b86a364.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite, 1 Bedroom, Oceanfront (Master) - Wyndham Alltra Playa del Carmen Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/502f8186.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, 2 poolside bars, swim-up bar, beach bar - Wyndham Alltra Playa del Carmen Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/fb99c042.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, body treatments, hot stone massages - Wyndham Alltra Playa del Carmen Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/093b71c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers a 4-star experience near Playa del Carmen Main Beach. Enjoy beach cabanas, hot stone massages, six international cuisine restaurants, beach/poolside bars, and on-site shopping. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - All-inclusive - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 10 of 10 rooms ### View all photos for Standard Room, 2 Double Beds ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/09f7ad26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds 8.2 Very good 56 reviews ### Highlights Patio Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 263 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/13f4fff4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 16 reviews ### Highlights Patio Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 263 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 2 Queen Beds ![Junior Suite, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/dca51868.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds 8.2 Very good 10 reviews ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 425 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/2d2a5343.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.0 Wonderful 69 reviews ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 425 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 2 Queen Beds, Ocean View ![Junior Suite, 2 Queen Beds, Ocean View](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/3e1991f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds, Ocean View 8.8 Excellent 10 reviews ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 425 sq ft - Sleeps 4 - 2 Queen Beds - Partial ocean view ### View all photos for Junior Suite, 1 King Bed, Ocean View ![Junior Suite, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/4aa6240f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Ocean View 8.4 Very good 52 reviews ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 425 sq ft - Sleeps 3 - 1 King Bed - Partial ocean view ### View all photos for Junior Suite, 1 King Bed, Oceanfront ![Junior Suite, 1 King Bed, Oceanfront](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/f1b44cfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Oceanfront 8.8 Excellent 82 reviews ### Highlights Balcony Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 520 sq ft - Sleeps 3 - 1 King Bed - Ocean view ### View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out) ![Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/87d94c74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (Beachfront Walk-Out) 9.6 Exceptional 11 reviews ### Highlights Patio Air conditioning LED TV Blackout drapes/curtains Private bathroom Hair dryer Eco-friendly toiletries Coffee/tea maker - 562 sq ft - Sleeps 3 - 1 King Bed - Ocean view ### View all photos for Suite, 1 Bedroom, Oceanfront (Master) ![Suite, 1 Bedroom, Oceanfront (Master)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/f3907adc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Oceanfront (Master) ### Highlights Balcony Separate sitting area Air conditioning LED TV Blackout drapes/curtains Sofa bed Private bathroom Hair dryer - 1021 sq ft - Sleeps 4 - 1 King Bed - Ocean view ### View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master) ![Premium Suite, 1 Bedroom, Oceanfront (Master)](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/4aa3b697.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, 1 Bedroom, Oceanfront (Master) 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Air conditioning LED TV Blackout drapes/curtains Sofa bed Private bathroom Hair dryer - 1057 sq ft - Sleeps 4 - 1 King Bed - Ocean view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) ## About the area Located on the beach, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with great shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Playa del Carmen travel guide](https://www.expedia.ca/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62877%2C-87.06828&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VvU8YyYHav3JPKugtx80O_favBk=) Constituyentes Number 1, Playa del Carmen, QROO, 77710 ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 2 min walk \- 0.2 km - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 3 min walk \- 0.3 km - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 3 min walk \- 0.3 km - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 3 min walk \- 0.3 km - Central Square 9 min walk \- 0.8 km ### Getting around - Cancun Intl. Airport (CUN) 50 min drive ### Restaurants - Lobby Bar 1 min walk - Pelicano's 2 min walk - Los Aguachiles 2 min walk - La Parrilla Playa 3 min walk - Aromas 4 min walk ## About this property ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Luxury all-inclusive property near Quinta Avenida Playa del Carmen Main Beach and Mamitas Beach are located near Wyndham Alltra Playa del Carmen Adults Only All Inclusive, which provides 2 poolside bars, a swim-up bar, and a beach bar. This property is a great place to bask in the sun with a beachfront location and beach cabanas. Indulge in a body scrub, a facial, and a deep-tissue massage at the onsite spa. Be sure to enjoy international cuisine at one of the 6 on-site restaurants. Yoga classes are offered at the gym; the property also has a free daily manager's reception, a rooftop terrace, and shopping on site. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also find perks like: - 2 outdoor pools along with cabanas, sun loungers, and pool umbrellas - A rooftop pool, outdoor furniture, and bicycle parking - Beach towels, a gift shop, and luggage storage - Concierge services, wedding services, and a 24-hour front desk - Guest reviews say great things about the dining options, breakfast, and pool Room features All 287 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars. Guest reviews highly rate the clean, spacious rooms at the property. More conveniences in all rooms include: - Reusable coffee/tea filters, recycling, and LED light bulbs - Bathrooms with eco-friendly toiletries and showers - 55-inch LED TVs with cable channels - Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included. ### Land activities Fitness facilities ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![3 outdoor pools, cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/8c5fbef0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - 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Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,004 reviews CA $373 CA $504 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=992175&PinnedHotelID=992175&HadPinnedHotel=true®ionId=-1&adults=2) ![5 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/490000/487100/487013/c7109a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Tequila - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,010 reviews CA $344 CA $421 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=487013&PinnedHotelID=487013&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=522220,1151540,18722766,470879,9062475) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - 2 poolside bars - 3 bars/lounges - 6 restaurants - A beach bar - A coffee shop/cafe - A swim-up bar - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Bella - Brasas - Off The Hook - Ventanas - Zarape ### Things to do - 2 outdoor pools - Full-service spa - Gym - Rooftop pool - Shopping - Steam room - Wine tasting room - Yoga classes ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - Business center - Computer station - Conference center ### Outdoors - Beach cabanas (surcharge) - Beach towels - Garden - On the beach - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar in shower - Grab bar near toilet - Hand-held showerhead - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 floors - 4 buildings - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1999 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 8:00 PM Guests under 18 years old are not permitted at this adults-only property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Panama Jack Resorts Playa del Carmen All Inclusive Panama Jack Resorts Playa del Carmen All Inclusive Adults Only Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel ## Frequently asked questions ### Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a pool? ### How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive? ### Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Wyndham Alltra Playa del Carmen Adults Only All Inclusive? ### What time is check-out at Wyndham Alltra Playa del Carmen Adults Only All Inclusive? ### Are there all-inclusive benefits at Wyndham Alltra Playa del Carmen Adults Only All Inclusive? ### Where is Wyndham Alltra Playa del Carmen Adults Only All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 1,600 8 - Good 644 6 - Okay 299 4 - Poor 106 2 - Terrible 117 ## Reviews ### 10/10 Excellent #### Frank Jan 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property, amazing staff, good food, and very clean. Lovely stay and close to everything ##### Frank Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jessica Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect and more. Fantastic stay. Amazing and friendly staff ##### Jessica Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Alfred Jan 7, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and quaint hotel. Great staff and food ##### Alfred Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Daniel Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel was amazing. The location was great. The people were incredible ##### Daniel Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Clinton Jan 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was great, concierge was amazing Allan at the front desk was great We love this place 🙏 ![](https://a.travel-assets.com/ugc/hotel-reviews/4dda7667-9dca-442b-b097-c4de0c24a8ee-1769104378830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Clinton Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Deborah Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Location perfect to bars, restaurants, and activities. Staff always friendly. ##### Deborah Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Sujay Jan 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great architecture, clean everything, good food, and awesome staff. ##### Sujay Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Brittney Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities everyone was so friendly great atmosphere ##### Brittney Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Cari Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing resort. Friendly staff. We had the best time! ##### Cari Stayed 5 nights in Jan 2026 ### 8/10 Good #### Frances Diane Jan 20, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very friendlg staff (Carlos and David always interacting with guest), walkable to outside shops and other food options. Beach front could be better but hotel has easy access to the public beach beside it! ##### Frances Diane Stayed 5 nights in Jan 2026 ### 8/10 Good #### Christopher Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were very welcoming and professional. Room was spacious and well appointed ##### Christopher Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Mehrdad Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms, nice staff and good food. ##### Mehrdad Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Lorraine Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, friendly staff, fun activities. Beach is small and rocky. Pool was beautiful. ##### Lorraine Stayed 7 nights in Jan 2026 ### 6/10 Okay #### Penelope Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities This was an excellent place to stay. We were treated really well and had great entertainment and food! ##### Penelope Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Joanny Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful Room, and very kind staff! thank you for a lovely time ##### Joanny Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Julianna Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, attentive staff, and the food was amazing! Getting a taxi was easy with the help of the staff. Playa the city was fun and exciting to explore. ![Poolside. ](https://a.travel-assets.com/ugc/hotel-reviews/1661bb23-3a2e-4bca-9e6f-920d92b6ce31-1767838426171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From resort walkway. ](https://a.travel-assets.com/ugc/hotel-reviews/a7aa8c1b-fef1-4680-bab2-3899725c4f0f-1767838426440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From resort walkway. ](https://a.travel-assets.com/ugc/hotel-reviews/1a44d623-f73b-444b-80f3-f8858e59884b-1767838426004.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julianna Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### carla Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay! The staff is so nice and fun (shout out to Jannica and Carlos). The views are amazing and we loved everything about it. ![](https://a.travel-assets.com/ugc/hotel-reviews/aa5d1376-8019-4937-82f5-251741a79cc2-1766781152071.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### carla Stayed 3 nights in Dec 2025 ### 8/10 Good #### Hetti Jan 6, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and staff. Beach could be better. ##### Hetti Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Gail Jan 14, 2026 Liked: Amenities Loved the staff (especially the waiter Saul who works the Italian & Mexican restaurants). The food was fabulous. The entertainment top notch. Will definitely return — thank you for a fantastic family vacation❣️ ##### Gail Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Johanna Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Customer service was amazing food was great,, premises were clean ##### Johanna Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Stephanie Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very Friendly staff ##### Stephanie Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Michael Henry Dec 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sebastian the beachside bartender was absolutely fantastic . Clean hotel and very attentive staff ##### Michael Henry Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Norma Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything is good except not enough lounge seats and beach is pretty rocky.. you can’t go in. The staff is wonderful and very sweet people all around . ##### Norma Stayed 3 nights in Jan 2026 ### 8/10 Good #### Yolanda Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay in Playa de Carmen, in a walkable and convenient location. Would say, however, the beach from the property isn’t as lively. Would recommend for just a relaxing vacation not a lot of activities to do. ##### Yolanda Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Alvidri Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place. Good food and drinks. 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