Find Family Hotels in West Springfield, MA from CA $92

"M"

"Amazing staff Amazing rooms . "

"Slept well"

"Stayed for 4 nights From check in to breakfast everything was as great"

"I recently stayed 1 night at the Quality Inn while in the area for Six Flags. This is my go to hotel when visiting the park as it is a great value and about 15 minutes away. I checked in later, around 9pm, and long time employee Rick was at the desk. He is never shy about his dislike for computers and can take some time to check in a guest, but he is funny and friendly yet sassy. He complained about the system freezing as I was assigned to room 317 and asked for a higher floor, which had been in my reservation. Luckily he moved me to room 517 instead. The room was clean, spacious, plenty of towels, and overall pleasant. The AC was off so I turned it on, went to dinner, and room was cool by time I returned. Some of the furniture was scuffed but they attempted repairs. For the price, the room was great, and I had a good stay. Everything worked! Breakfast was fine, it was quite busy at 8:30am, but there were tables, and staff were present refilling everything, and keeping the area tidy. Not a fan of the eggs but there were plenty of choices. They should add a second waffle iron though as it was quite popular! I will continue to visit this hotel when in the area for the great value and comfortable rooms. It isn't perfect but is more than sufficient especially for the price! Already have my next stay booked for October! I enjoy getting dinner at the restaurant next door, it is fantastic, and reasonable prices! Although they seem to close at 9:30 now on Sundays. "

"Facilities were nice and clean. Staff friendly and efficient. "

"The breakfast was wonderful. Such a big savings instead of eating out. The one lady (i forgot her name) was amazing. Very helpful and personable. "

"I would definitely stay here again!"

"Fresh breakfast everyday. "