Title: Quality Inn Westfield - Springfield - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=10439&destination=Westfield%2C+Massachusetts%2C+United+States+of+America&selected=1118896&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Quality Inn Westfield - Springfield Travelers start their day with a hearty breakfast buffet before tackling emails and work tasks at the convenient business center with computer station ## Photo gallery for Quality Inn Westfield - Springfield ![Free daily buffet breakfast - Quality Inn Westfield - Springfield (Westfield)](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/51285776.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Quality Inn Westfield - Springfield (Westfield)](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/d8217024.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Quality Inn Westfield - Springfield (Westfield)](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/afa8b6b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 1 King Bed, Non Smoking - Quality Inn Westfield - Springfield (Westfield)](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/5f79da29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Quality Inn Westfield - Springfield (Westfield)](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/532eb0dc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Springfield's shopping district, Quality Inn Westfield - Springfield offers practical amenities like a breakfast buffet, laundry facilities, and a business center. Guests appreciate the helpful staff, complimentary WiFi, and free newspapers to stay connected. ## Reviews 7.2 Good ## Popular amenities - Pet friendly - Parking included - Free WiFi - Air conditioning - Business services ## Room options ### Check availability for these dates Tonight [Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 25 - Mar. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/5f79da29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 7.2 Good 40 reviews - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/2000000/1120000/1118900/1118896/9e31a02c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking - 325 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Quality-Inn-Westfield-Springfield.h1118896.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Quality-Inn-Westfield-Springfield.h1118896.Hotel-Information) ## About the area Located in Westfield, Quality Inn Westfield - Springfield is in the city center. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at Big E or Big E Coliseum. [Visit our Westfield travel guide](https://www.expedia.ca/Westfield.dx10439) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.14117%2C-72.73465&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jP0AxQzGNxUuSgmP7r-ma8Jv074=) 2 Southampton Rd, Westfield, MA, 01085 ### What's nearby - ![West Branch in Middlefield ](https://images.trvl-media.com/place/10439/610871de-8f89-4570-9c3d-bf5c4000d157.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Westfield River 3 min drive \- 1.8 km - General Wareham Park 18 min walk \- 1.5 km - Gateway Entrance Park 19 min walk \- 1.7 km - Women's Temperance Park 3 min drive \- 1.8 km - Half Mile Falls Park 3 min drive \- 1.8 km ### Getting around - Springfield Union Station 20 min drive - Bradley Intl. Airport (BDL) 40 min drive ### Restaurants - McDonald's 15 min walk - Dunkin' 13 min walk - Starbucks 3 min walk - Tribeca 4 min drive - Pasquale's 3 min drive ## About this property ### Quality Inn Westfield - Springfield Hotel in a shopping district At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities, and a business center. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self parking - RV/bus/truck parking, express check-out, and a vending machine - Free newspapers, smoke-free premises, and luggage storage - Guest reviews speak highly of the helpful staff Room features All 56 rooms have comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with deep soaking tubs and free toiletries - 32-inch TVs with satellite channels - Balconies, refrigerators, and microwaves ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/7500/7486/58b2bc45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn West Springfield West Springfield - Pool - Breakfast included - Pet friendly - Parking included 7.0 Good 1,002 reviews CA $122 CA $140 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=7486&PinnedHotelID=7486&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 2 Queen Beds, Refrigerator](https://images.trvl-media.com/lodging/3000000/2080000/2076200/2076197/w4600h3096x0y4-086b73d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Westfield Westfield - Pool - Breakfast included - Pet friendly - 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Mar 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=54940&PinnedHotelID=54940&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=1118896&PinnedHotelID=1118896&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1118896,7486,2076197,27090,15705) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free self parking on site - RV/bus/truck parking on site ### Food and drink - Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends ### Things to do - TV in common areas ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Computer station ### Accessibility - No elevator ### More - 2 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV with satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 3 AM Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per stay Service animals are welcome, and are exempt from fees 2 total (up to 50 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per stay Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: USD 25 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) - In-room safe fee: USD 1.50 per night - Rollaway bed fee: USD 20.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0003663290 This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) ### We should mention This property does not have elevators The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Alcohol is not served at this property ### Property is also known as Econo Lodge Inn Westfield Econo Lodge Westfield Quality Inn Westfield Springfield Quality Westfield Springfield Quality Westfield Springfield Quality Inn Westfield - Springfield Hotel Quality Inn Westfield - Springfield Westfield Quality Inn Westfield - Springfield Hotel Westfield ## Frequently asked questions ### Is Quality Inn Westfield - Springfield pet-friendly? ### How much does it cost to stay at Quality Inn Westfield - Springfield? ### How much is parking? ### What time is check-in at Quality Inn Westfield - Springfield? ### What time is check-out at Quality Inn Westfield - Springfield? ### Where is Quality Inn Westfield - Springfield located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Quality Inn Westfield - Springfield Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 241 8 - Good 296 6 - Okay 207 4 - Poor 104 2 - Terrible 71 ## Reviews Verified ### 10/10 Excellent #### Amanda Nov 29, 2025 Liked: Cleanliness, staff & service, amenities Pleasantly surprised by this hotel. For a budget-friendly option, it was clean, comfortable, and far better than I expected. Great value for the price ##### Amanda Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Gloria Nov 11, 2025 Liked: Cleanliness, property conditions & facilities Staff was very friendly. Everything was clean and well kept. Small hotel but very cozy and quiet. ##### Gloria Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Cybelle Oct 18, 2025 Liked: Staff & service Convenient location ##### Cybelle Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Lyla Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice staff clean room, felt safe for two women in our twenties. Safety and cleanliness are our top priorities. The location is ideal for travel into Springfield, no creeps and weird people, safely lit parking lot for returning from evening activities. ##### Lyla Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Robert Andrew Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Place very quiet, employees were very nice, and I felt safe. Outdated, but a good place to rest your head. ##### Robert Andrew Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### Nancy Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We'd stay again! Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great. ##### Nancy Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Phyllis Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is a bit dated but we enjoyed the location and look thfc Mo. ##### Phyllis Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Devon Nov 11, 2025 Good service ##### Devon Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Dawn A Nov 29, 2025 Liked: Cleanliness, staff & service, amenities Room was clean. Fridge tv. Breakfast. Great ##### Dawn A Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Evelyn Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very clean and nice. Parking lot was safe. ##### Evelyn Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Barbara Nov 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was updated and clean. The staff were friendly, the breakfast had protein healthy options and the parking was easy and safe. \*\*\*\*\* ##### Barbara Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Richard Sep 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I have stayed here for the Big E in the past. It's been refurbished since my last visit but still shows its age. The location is right off the Mass Pike which is great for travel but can be noisy for the same reason. We enjoyed the breakfast. It was well stocked and had plenty of selections. ##### Richard Stayed 2 nights in Sep 2025 Verified ### 8/10 Good #### Scot Sep 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities People are nice. Property is good. Rooms are small but clean. ##### Scot Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### L Jun 3, 2025 Liked: Cleanliness, property conditions & facilities Staff was very friendly and helpful! ##### L Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Aileen Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities spacious clean great staff ##### Aileen Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Julie Sep 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service desk is great! I forgot some toiletries, and they had what I needed. ##### Julie Stayed 1 night in Sep 2025 Verified ### 6/10 Okay #### Kytia Jan 18, 2026 Liked: Staff & service Disliked: Cleanliness The breakfast menu and set and dining area was very nice and clean and food options were great. The area around the hotel was good Wendy’s next door and Starbucks across the street. Parking was good even with the snow and the one Staff Member was very nice and very accommodating. Told him the light was out in the bathroom and he wanted fix it immediately. The cleanliness of the room was poor. The rug needed to be vacuumed and the toilet seat was not clean and a dirty spoon and sock was on the floor. I went to reheat my food in the microwave but there was a bag of old food left in there. The towels in the bathroom were dingy and were discolored. My suggestion would be to hire a cleaning company to have the rooms cleaned daily and especially before and after guest visits. ##### Kytia Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Cynthia Apr 5, 2025 Liked: Cleanliness, staff & service Staff very friendly. ##### Cynthia Stayed 1 night in Apr 2025 Verified ### 4/10 Poor #### Martin Sep 28, 2025 Liked: Staff & service Disliked: Property conditions & facilities Whole place smells bad. Smoking right outside all the exits.. Room was ok and clean ##### Martin Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Roberto Mar 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was a smooth process representative was kind and polite and continental breakfast was good ##### Roberto Stayed 2 nights in Mar 2025 Verified ### 8/10 Good #### Lois Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Safe and convenient ##### Lois Stayed 3 nights in Jul 2025 Verified ### 8/10 Good #### Zakia Nov 22, 2024 Liked: Cleanliness, amenities Convenient, breakfast, clean, friendly helpful staff ##### Zakia Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### WILLIAM May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Professional, excellent staff ##### WILLIAM Stayed 2 nights in May 2025 Verified ### 8/10 Good #### pam Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### satisfactory for an overnight stay perfect for a short one night stay. No healthclub or pool, but breakfast was decent and staff was very nice. Room was clean and bed fairly comfortable. Limited TV stations unless you subscribe to prime video or netflix ##### pam Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### Kristie Jul 27, 2025 Liked: Staff & service Nice staff, pretty quiet. Not the cleanest room. ##### Kristie Stayed 2 nights in Jul 2025 ### Expedia's Latest Trends ### Hotels > - [Cape Cod Oceanfront Retreat—Bay & Creek Views](https://www.expedia.ca/East-Sandwich-Hotels-Breathtaking-Views-Of-Cape-Cod-Bay-Scorton-Creek.h89579749.Hotel-Information) > - [Super 8 by Wyndham Brockton](https://www.expedia.ca/Brockton-Hotels-Super-8-By-Wyndham-Brockton.h855651.Hotel-Information) > - [Fairfield Inn & Suites Boston Marlborough/Apex Center](https://www.expedia.ca/Worcester-Hotels-Fairfield-Inn-Suites-Boston-MarlboroughApex-Center.h19900971.Hotel-Information) > - [Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires by IHG](https://www.expedia.ca/South-Lee-Hotels-Holiday-Inn-Club-Vacations-Oak-N-Spruce-Resort.h20875006.Hotel-Information) > - [Country Inn & Suites by Radisson, Brockton (Boston), MA](https://www.expedia.ca/Brockton-Hotels-Country-Inn-Suites-By-Radisson.h1330307.Hotel-Information) > - [Great Wolf Lodge Boston / Fitchburg, MA](https://www.expedia.ca/Leominster-Hotels-Great-Wolf-Lodge-Boston-Fitchburg.h8458771.Hotel-Information) > - [Welcome To Tidal Fix! 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