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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Free daily buffet breakfast
Business centre
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(34 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Big E - 11 min drive - 14.2 km
  • MGM Springfield - 14 min drive - 19.5 km
  • Naismith Memorial Basketball Hall of Fame - 14 min drive - 19.9 km
  • Eastern States Exposition - 14 min drive - 18.1 km
  • Six Flags New England - 22 min drive - 21.6 km

Getting around

  • Springfield Union Station - 18 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Wendy's - ‬1 min walk
  • ‪Burger King - ‬4 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Quality Inn Westfield - Springfield

Hotel in a shopping district
At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities, and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and a front-desk safe
  • Free newspapers, a vending machine, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms have comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies, refrigerators, and microwaves

Languages

English

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Quality Inn West Springfield

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  • Breakfast included
  • Pet-friendly
  • Parking included
7.0 out of 10, Good, 1,001 reviews
The price is CA $123
CA $141 total
includes taxes & fees
Aug 10 - Aug 11
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on Aug 17, 2025 start from CA $134.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Westfield - Springfield?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is 1 mi (1.5 km) from General Wareham Park and within 3 mi (5 km) of Westfield River and Westfield City Hall. Allen Park and Baystate Noble Hospital are also within 3 mi (5 km).

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 212 out of 823 reviews
Rating 8 - Good. 275 out of 823 reviews
Rating 6 - Okay. 182 out of 823 reviews
Rating 4 - Poor. 92 out of 823 reviews
Rating 2 - Terrible. 62 out of 823 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
The price was good for a clean room and nice breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025

8/10 Good

Tim

Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Stayed 1 night in Jul 2025

10/10 Excellent

L

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful!
Stayed 1 night in Mar 2025

8/10 Good

Lois

Liked: Cleanliness, amenities, property conditions & facilities
Safe and convenient
Stayed 3 nights in Jul 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Close to highest
Stayed 1 night in Jul 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Stayed 1 night in Jul 2025

6/10 Okay

Mizanur

It’s an average property, ok for a couple of days stay if you are looking for basic amenities - like clean bed and towels
Stayed 3 nights in May 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Professional, excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Was one of the best Quality Inns I’ve ever stayed at. Freddie was a great host. Thanks
Stayed 3 nights in Jun 2025

8/10 Good

OLGA

Liked: Cleanliness, property conditions & facilities
The space is a clean place.
Stayed 2 nights in Jun 2025

2/10 Terrible

Karen

Typical run of the mill hotel
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Kinda high priced is only issue
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Coady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place to hang my hat for the night
Stayed 2 nights in Jun 2025

4/10 Poor

Marcia

Disliked: Cleanliness
It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a smooth process representative was kind and polite and continental breakfast was good
Stayed 2 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast & appreciated that coffee & juice are still available all the time
Stayed 1 night in Mar 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
The room size and layout was good, and the beds were pretty comfortable. Unfortunately, the room smell was terrible and overwhelming; very likely caused by a dead animal in a wall or ceiling. Also the bathroom floor had hair on it and the bathroom door did not close at all, it does not fit in the door frame. The level of the room was very basic, which we were expecting (even though the price was very high, but that seems to be on par for the area this time of year). However the conditions were unsanitary and it's unconscionable to rent it in that condition.
Stayed 1 night in Jul 2025

6/10 Okay

Calvin

Liked: Cleanliness
One of the staff members was disrespectful. When I complained about one of the vending machines not working, he asked if I was ready to leave the hotel. I thought that was out of line. I had already paid for room and arguing over a vending machine was not worth the trouble. Also , the internet service was not good.
Stayed 2 nights in Jul 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Adequate
Stayed 7 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Stayed 1 night in Jun 2025

6/10 Okay

Jocelyn

Disliked: Staff & service
The hotel was decent. It’s small and the quality of everything is mediocre.
Stayed 6 nights in Mar 2025