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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Photo gallery for Best Western Springfield West Inn

Lobby
1 bedroom, desk, iron/ironing board, free WiFi
Free daily continental breakfast
Combined shower/tub, free toiletries, hair dryer, towels
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed
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About the area

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 6 min walk - 0.6 km
  • Baystate Medical Center - 3 min drive - 3.6 km
  • MGM Springfield - 4 min drive - 4.6 km
  • Eastern States Exposition - 4 min drive - 4.3 km
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 5.0 km

Getting around

  • Springfield Union Station - 11 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Wood-N-Tap - ‬2 min drive
  • ‪Puerto Rico Bakery - ‬5 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Springfield West Inn

Hotel near Connecticut River
Located close to Baystate Medical Center and Eastern States Exposition, Best Western Springfield West Inn provides free continental breakfast, laundry facilities, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, a computer station, and a vending machine
  • Smoke-free premises, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 53 rooms offer comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English

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7.0 out of 10, Good, 1,001 reviews
The price is CA $115
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includes taxes & fees
Aug 3 - Aug 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on Jul 13, 2025 start from CA $127.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Check-out is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

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Best Western Springfield West Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 365 out of 1003 reviews
Rating 8 - Good. 348 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10

Keep up the great job
Stayed 2 nights in Jun 2025

10/10

The facilities were top notch, nothing pretencious. Staff were all very helpful and pleasant.
Stayed 1 night in May 2025

10/10

This is the second time I’ve stayed here and it’s been great both times.
Stayed 1 night in Mar 2025

10/10

Simple check in and quiet stay.
Stayed 1 night in Feb 2025

10/10

Perfect
Stayed 1 night in May 2025

8/10

Although I only stayed one night, the service and staff were very good. Plus, the places I needed to go and where I could eat were very close by.
Stayed 1 night in Mar 2025

10/10

This was my third stay, the hotel appears to have been renovated recently, at least the 3rd floor where I stayed. Very quiet and clean room. Comfortable stay.
Stayed 1 night in Apr 2025

8/10

We got pranked before we even checked in. Kinda funny. But renovations going on in lobby. Otherwise fine
Stayed 1 night in Jun 2025

10/10

Easy parking and friendly staff.
Stayed 1 night in Feb 2025

6/10

Stay was good, exactly as advertised
Stayed 1 night in Feb 2025

6/10

Quiet. Comfortable. Under renovation.
Stayed 2 nights in May 2025

8/10

The property is undergoing renovations yet was still clean and incredibly quiet with all the work going on. We had an updated room that reflected the improvements done— would stay again in a heartbeat.
Stayed 1 night in Apr 2025

8/10

On a mano road, 5 mins car from a mall, good area, the property entrance under construction, parking lot is small, clean a renovated building. Basic Breakfast. In general pretty good
Stayed 1 night in May 2025

6/10

Room was clean, staff were nice. The hotel itself is currently under construction-the vending machines were out of service, and the window unit was extremely loud every time that it went on. Close to a lot of great restaurants
Stayed 1 night in Apr 2025

4/10

Not a fan of this property. It was a place to sleep.
Stayed 1 night in May 2025

2/10

Every morning it smelled like marijuana towels all had stains on them couldn't run the sink for more than 45 seconds without it filling up with water refrigerator didn't work all around bad experience will never go there again
Stayed 5 nights in Jun 2025

6/10

The staff was nice but the bathroom was not cleaned well. Also the temperature was difficult to regulate in the room making it either too hot or too cold.
Stayed 4 nights in Jun 2025

8/10

Perfect for a night stay!!! Expected street noise, the tub in the bathroom was leaking. Decent breakfast.
Stayed 1 night in Jan 2025

4/10

Walls were all taped up and patched. Not painted. Homeless people living in tents on the property. Did not feel safe.
Stayed 1 night in May 2025

10/10

everything seem good
Stayed 1 night in Feb 2025

10/10

Perfect for an overnight
Stayed 1 night in Sep 2024

6/10

It was nice and afforda ble
Stayed 2 nights in Oct 2024

6/10

The hotel was fine and the price was right. We sat around for 20 minutes waiting for someone to help us check in. When the person finally arrived, she was unfriendly and unhelpful.
Stayed 1 night in Apr 2025

10/10

Beds are so comfortable. On a major road with no sidewalks to be safe.
Stayed 1 night in Feb 2025

10/10

This was a last minute reservation. It was
Stayed 1 night in Feb 2025