Title: Baldwin Inn & Suites - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Baldwin Inn & Suites, SureStay Collection by Best Western Suburban hotel with free breakfast and a 24-hour front desk ![Reception](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/f80f24a1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Private kitchenette](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5753h3840x5y0-8e399dec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5754h3835x5y5-e38781aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/0b4f23db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/b5bac949.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Regency Inn & Suites combines convenience with comfort, minutes from popular attractions. Travelers appreciate the helpful staff, outdoor pool, and practical amenities like a 24-hour business center. The hotel's library and lobby TV area offer extra spaces to relax. 7.6 Good ## Popular amenities - Pet-friendly - Breakfast included - 24/7 front desk - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15705&PinnedHotelID=15705&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/e93e20af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed) ### Highlights Separate sitting area Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Blackout drapes/curtains Sofa bed - Sleeps 6 - 2 Queen Beds ![Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/7edd9699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dining table Dishwasher HDTV - Sleeps 4 - 1 King Bed ![Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5755h3840x5y0-933c2e03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dining table Dishwasher HDTV - Sleeps 4 - 1 King Bed ![Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/0b4f23db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchen Full-sized refrigerator/freezer Dining table Dishwasher HDTV - Sleeps 6 - 2 Queen Beds ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/e93e20af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed) ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Blackout drapes/curtains - Sleeps 6 - 2 Queen Beds ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5757h3840x5y0-02759568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Bathtub ### Highlights Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillowtop bed Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5755h3840x5y0-3661e0ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillowtop bed Blackout drapes/curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![Pillowtop beds, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/20000/15800/15705/w5757h3840x5y0-02759568.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking ### Highlights Air conditioning Connecting rooms available Mini-fridge HDTV Renovated in 2025 Pillowtop bed Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Regency-Inn-Suites.h15705.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSpringfield-Hotels-Regency-Inn-Suites.h15705.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.09420%2C-72.61756&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mP9PYKH1jbnJLYroH_72kDLPEWQ=) 21 Baldwin Street, West Springfield, MA, 01089 #### What's nearby - Eastern States Exposition - 2 min walk - 0.2 km - Storrowton Village Museum - 2 min walk - 0.2 km - Big E Coliseum - 5 min walk - 0.4 km - Connecticut River - 2 min drive - 1.8 km - Majestic Theatre - 3 min drive - 3.2 km #### Getting around - Springfield Union Station - 9 min drive - Bradley Intl. Airport (BDL) - 28 min drive #### Restaurants - ‪Two Weeks Notice - ‬6 min walk - ‪Food Court @ The Big E - ‬6 min walk - ‪Wurst Haus @ The Big E - ‬6 min walk - ‪West Springfield Lions Club - ‬7 min walk - ‪CT Beer Garden at the Ct Building - ‬8 min walk ## About this property ### Baldwin Inn & Suites, SureStay Collection by Best Western Hotel located near Eastern States Exposition with rooms renovated in 2025 Located close to Storrowton Village Museum and MassMutual Center, Baldwin Inn & Suites, SureStay Collection by Best Western provides free continental breakfast. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - Express check-out, luggage storage, and a TV in the lobby - Smoke-free premises, a vending machine, and a water dispenser Room features All guestrooms at Baldwin Inn & Suites, SureStay Collection by Best Western have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - 40-inch HDTVs with Netflix, Hulu, and streaming services - Wardrobes/closets, microwaves, and cable channels ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/1000000/20000/18100/18056/71c77a60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Springfield MA Metro Center - Pool - Breakfast included - Pet-friendly - Parking included 8.2 Very good 1,295 reviews CA $155 CA $175 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=18056&PinnedHotelID=18056&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/27100/27090/23b7c14f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn PLUS+ West Springfield West Springfield - Pet-friendly - Parking included - Free WiFi - Air conditioning 6.8 1,004 reviews CA $116 CA $133 total includes taxes & fees Dec 7 - 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Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=897535&PinnedHotelID=897535&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, desk, iron/ironing board, rollaway beds](https://images.trvl-media.com/lodging/1000000/860000/856300/856259/4454c273.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn Chicopee - Springfield Chicopee - Breakfast included - Pet-friendly - Parking included - Free WiFi 6.4 830 reviews CA $139 CA $158 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=856259&PinnedHotelID=856259&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site - Free RV/bus/truck parking on site ### Food and drink - Free continental breakfast available daily 7:00 AM to 9:00 AM ### Things to do - TV in common areas ### Family friendly - In-room microwave ### Conveniences - 24-hour front desk - Luggage storage - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Hardwood flooring in room - Lever door handles - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Upper floors accessible by stairs only - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - 1 building - 2 floors - At least 80% lighting from LEDs - Built in 1977 - Renovated guestrooms - May 2025 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels - Hulu - Netflix - Streaming services ### Food and drink - Microwave ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 40 lbs per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - C0008033250 This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Regency Inn West Springfield Regency West Springfield Regency Inn Suites Baldwin Inn & Suites Hotel Baldwin Inn & Suites West Springfield Baldwin Inn & Suites Hotel West Springfield ## Frequently asked questions ### Is Baldwin Inn & Suites, SureStay Collection by Best Western pet-friendly? > Yes, Baldwin Inn & Suites, SureStay Collection by Best Western allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. ### How much does it cost to stay at Baldwin Inn & Suites, SureStay Collection by Best Western? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Baldwin Inn & Suites, SureStay Collection by Best Western on Dec 8, 2025 start from CA $141.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Springfield-Hotels-Regency-Inn-Suites.h15705.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Baldwin Inn & Suites, SureStay Collection by Best Western? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Baldwin Inn & Suites, SureStay Collection by Best Western? > Check-out is at 11 AM. ### Where is Baldwin Inn & Suites, SureStay Collection by Best Western located? > Situated near the airport, this hotel is steps from Storrowton Village Museum and Eastern States Exposition. MassMutual Center and MGM Springfield are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Baldwin Inn & Suites, SureStay Collection by Best Western Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 44 8 - Good 20 6 - Okay 16 4 - Poor 7 2 - Terrible 12 ### 8.0/10 Cleanliness ### 8.4/10 Staff & service ### 6.8/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Kim Nov 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, friendly staff, good mattress. Not fancy or plush, but perfect for a one or two night place to land while attending events at the Big E. ##### Kim Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Marianna Sep 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was there for a horse show and the staff and location was awesome ##### Marianna Stayed 2 nights in Sep 2025 ### 8/10 Good #### Kathleen Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our room was huge and the front desk staff was wonderful ##### Kathleen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marianna Nov 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was wonderful, very accommodating. room was clean and well kept. I have stayed here preciously and will do so again ##### Marianna Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Alice Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place, we will back next year. Will recommend some friends ##### Alice Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marthe Oct 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Linens and bathroom were clean. Rooms are not well soundproofed, so noise from the hall came through clearly, unfortunately. Staff were all really nice! ##### Marthe Stayed 1 night in Oct 2025 ### 10/10 Excellent #### John Jul 15, 2025 It was quiet and comfortable, that's all I was looking for. ##### John Stayed 1 night in Jul 2025 ### 8/10 Good #### Robert Aug 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Inside the rooms is beautiful. Area and exterior could leave some a little unsettled but the renovation inside is great. Will stay again ##### Robert Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Sarah Nov 14, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was recently refurbished but it was done with cheap materials. The bathtub was disgusting. Breakfast was literally stale muffins and burned coffee. ##### Sarah Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Natalee Sep 23, 2025 Liked: Staff & service Staff was very, very helpful and accommodating. Jasmine at the front desk was superb with answering any questions we had, give that woman a raise. Rooms have been nicely renovated, however the cleanliness of it was not great. I would stay here again. Price point was great, location, and the free parking was a nice touch. The staff alone is the reason I would return if needed. ##### Natalee Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Arron Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Pleasant and clean ##### Arron Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Talita De Sep 7, 2025 Liked: Cleanliness, amenities Top ##### Talita De Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jessie Feb 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience Great stay . Beds are amazing and very clean hotel ##### Jessie Stayed 1 night in Jan 2025 ### 8/10 Good #### Elizabeth Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Was pleasently surprised given the reviews. My only complaint would be the lack of elevator which I either missed on the description or couldnt find. Either way i would have requested a first floor room if I had realized. Both the receptionist and GM were incredibly pleasant. The beds were comfortable and clean, the wifi was functional, and it met our needs sans using the stairs which for the price point was refreshing. If I had to nit pick there was some incredibly minor maintence/paint upkeep that could be done but I have seen far worse at higher rated and more expensive hotels in the area. ##### Elizabeth Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Steven Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was nice ##### Steven Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Fraenzze Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Fraenzze Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pedro Jul 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every thing was to my satisfaction ##### Pedro Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Amani Sep 11, 2025 Liked: Staff & service, amenities, property conditions & facilities My bathroom was a little dirty the air conditioner was okay but couldn’t barely feel it. But so far it was very quiet and peaceful. ##### Amani Stayed 1 night in Sep 2025 ### 10/10 Excellent #### briana Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities nice ##### briana Stayed 1 night in May 2025 ### 10/10 Excellent #### Randy Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was recently remodeled so everything was new and nice. Mattress was great. Heat/AC worked great. All amenities were provided in the bathroom, and coffee maker in the room. It's too bad the left over reviews are still on Google from the former hotel. A little breakfast in the morning made the stay perfect. It was walking distance from the Big E which was great as parking is a premium in the area. One negative: I think I'm too old to figure out a Roku device to get the TV to work. LOL ##### Randy Stayed 1 night in Sep 2025 ### 8/10 Good #### Tristan Jul 28, 2025 Liked: Cleanliness, staff & service It seemed like it’s under renovation. But still good ##### Tristan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jorge Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Exelente ##### Jorge Stayed 1 night in Apr 2025 ### 6/10 Okay #### Craig Apr 6, 2025 Liked: Staff & service Disliked: Cleanliness The stay was just ok. It appeared that it was being renovated so the place would likely be nicer when renovations are completed. ##### Craig Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Larry Apr 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable room in West Springfield. Newly renovated room. Bed was very comfortable. Lots of parking. Very friendly desk clerk. Quick check in. ##### Larry Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Heather Jan 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out! ##### Heather Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Silver Reef Casino Resort](https://www.expedia.ca/Bellingham-Hotels-Silver-Reef-Casino-Resort.h16231932.Hotel-Information) > > [The Trail in Adams - Berkshires’ Art Hotel](https://www.expedia.ca/Adams-Hotels-Topia-Inn-An-Organic-Oasis.h12259511.Hotel-Information) > > [Great Wolf Lodge Boston / Fitchburg, MA](https://www.expedia.ca/Leominster-Hotels-Great-Wolf-Lodge-Boston-Fitchburg.h8458771.Hotel-Information) > > [Comfort Inn Hyannis - Cape Cod](https://www.expedia.ca/Hyannis-Hotels-Comfort-Inn.h1240460.Hotel-Information) > > [The Corsair & Cross Rip Oceanfront Resort](https://www.expedia.ca/Dennis-Port-Hotels-The-Corsair-Cross-Rip-Oceanfront-Resort.h894158.Hotel-Information) > > [Harbor Hotel Provincetown](https://www.expedia.ca/Provincetown-Hotels-Harbor-Hotel-Provincetown.h421590.Hotel-Information) > > [Freebird Motor Lodge by Reverie Boutique Collection](https://www.expedia.ca/West-Yarmouth-Hotels-Hunters-Green-Cape-Cod.h6589307.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Boston-Andover](https://www.expedia.ca/Andover-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Boston-Andover.h25755.Hotel-Information) > > [Chatham Bars Inn](https://www.expedia.ca/Chatham-Hotels-Chatham-Bars-Inn.h19139.Hotel-Information) > > [Holiday Inn Club Vacations Oak n’ Spruce Resort in the Berkshires by IHG](https://www.expedia.ca/South-Lee-Hotels-Holiday-Inn-Club-Vacations-Oak-N-Spruce-Resort.h20875006.Hotel-Information) > > [Hyannis Travel Inn](https://www.expedia.ca/Hyannis-Hotels-Hyannis-Travel-Inn.h1379109.Hotel-Information) > > [Hyatt Place Marlborough/Apex Center](https://www.expedia.ca/Worcester-Hotels-Hyatt-Place-MarlboroughApex-Center.h20178059.Hotel-Information) > > [Best Western Cape Cod Hotel](https://www.expedia.ca/Hyannis-Hotels-Best-Western-Cape-Cod-Hotel.h28183.Hotel-Information) > > [Best Western Royal Plaza Hotel & Trade Center](https://www.expedia.ca/Worcester-Hotels-Best-Western-Royal-Plaza-Hotel-Trade-Center.h14628.Hotel-Information) > > [Cape Cod Family Resort and Parks](https://www.expedia.ca/West-Yarmouth-Hotels-Cape-Cod-Family-Resort-And-Inflatable-Park.h5306790.Hotel-Information) > > [Brass Key Guesthouse - Adults Only](https://www.expedia.ca/Provincetown-Hotels-Brass-Key-Guesthouse-Adults-Only.h18632862.Hotel-Information) > > [Club Wyndham Bentley Brook](https://www.expedia.ca/Hancock-Hotels-Club-Wyndham-Bentley-Brook.h973618.Hotel-Information) > > [Tulalip Resort Casino](https://www.expedia.ca/Everett-Hotels-Tulalip-Resort-Casino.h2161524.Hotel-Information) > > [Sea Crest Beach Resort](https://www.expedia.ca/North-Falmouth-Hotels-Sea-Crest-Beach-Hotel.h25567.Hotel-Information) > > [Northside Motel](https://www.expedia.ca/Williamstown-Hotels-Northside-Motel.h1581984.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Darien Lake Lodge on the Lake](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Holiday Inn Express Boston - Milford by IHG](https://www.expedia.ca/Milford-Hotels-Holiday-Inn-Express-Boston-Milford.h555108.Hotel-Information) > > [Bayside Resort Hotel](https://www.expedia.ca/West-Yarmouth-Hotels-Bayside-Resort-Hotel.h896697.Hotel-Information) > > [Canad Inns Destination Center Grand Forks](https://www.expedia.ca/Grand-Forks-Hotels-Canad-Inns-Destination-Center-Grand-Forks.h1713856.Hotel-Information) > > [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > > [Residence Inn By Marriott Boston Andover](https://www.expedia.ca/Andover-Hotels-Residence-Inn-By-Marriott-Boston-Andover.h795379.Hotel-Information) > > [Embassy Suites by Hilton Boston Marlborough](https://www.expedia.ca/Worcester-Hotels-Embassy-Suites-By-Hilton-Boston-Marlborough.h22959.Hotel-Information) > > [SpringHill Suites by Marriott Wrentham Plainville](https://www.expedia.ca/Wrentham-Hotels-SpringHill-Suites-By-Marriott-Wrentham-Plainville.h57749189.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information)