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Tru by Hilton Chicopee Springfield

Photo gallery for Tru by Hilton Chicopee Springfield

Featured Image
Indoor pool
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board
Premium bedding, down comforters, blackout drapes, iron/ironing board

Overview of Tru by Hilton Chicopee Springfield

Tru by Hilton Chicopee Springfield

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
440 Memorial Dr, Chicopee, MA, 01020

Explore the area

  • Popular LocationChicopee Falls Dam15 min walk
  • Popular LocationCanal Gallery7 min drive
  • Popular LocationIndian Motorcycle Museum9 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)34 min drive

Choose dates to view prices

About this area

Chicopee

Tru by Hilton Chicopee Springfield is located in Chicopee. Indian Motorcycle Museum and Springfield Armory are cultural highlights, and some of the area's attractions include Holyoke Heritage State Park and Volleyball Hall of Fame. Springfield Science Museum and Naismith Memorial Basketball Hall of Fame are also worth visiting.

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Holyoke Heritage State Park - 7 min drive
  • Canal Gallery - 7 min drive
  • Volleyball Hall of Fame - 8 min drive
  • Indian Motorcycle Museum - 9 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • Denny's — 2 min walk
  • Friendly's — 3 min walk
  • Chipotle Mexican Grill — 4 min walk
  • Chick-fil-A — 4 min walk
  • 99 Restaurants — 6 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, dry cleaning, and laundry facilities. All 108 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts like premium bedding and down comforters. Free local calls and ironing boards are also available to guests. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 accommodations with irons/ironing boards and blackout drapes/curtains. Beds feature down comforters and premium bedding. 55-inch LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Towels

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 334 out of 550 reviews
5 - Excellent 61%
Rating 4 - Good. 142 out of 550 reviews
4 - Good 26%
Rating 3 - Okay. 42 out of 550 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 550 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 550 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very small room. No printed directions for anything and that might be difficult for those of us who are seniors.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Right by expressway
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved my stay everything was amazing
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was covered with ants in every corner. Front desk came to kill them but they were back agian the very next morning. Pool water is also very cold.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Hotel clean except one of the guests left a disgusting mess outside the elevator that no one picked up until the morning.
Stayed 1 night in Sep 2021