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Overview of Tru by Hilton Chicopee Springfield

Photo gallery

Guest reviews

4.4 / 5Excellent
435 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationChicopee Falls Dam15 min walk
Popular LocationIndian Motorcycle Museum9 min drive
RestaurantPriya Indian Cuisine1 min walk
RestaurantChick-fil-A2 min walk
AirportHartford, CT (BDL-Bradley Intl.)33 min drive

Choose dates to view prices

  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • Sleeps 2
    More details
  • Room, 2 Queen Beds

    Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, Accessible, Bathtub

    Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

    Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

    Room amenities

    • Sleeps 2
    More details
  • Room, 1 King Bed, Accessible (Hearing)

    Room, 1 King Bed, Accessible (Hearing)

    Room amenities

    • Sleeps 2
    More details
  • Room, 2 Queen Beds, Accessible, Bathtub

    Room, 2 Queen Beds, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    Room, 2 Queen Beds, Accessible (Roll-In Shower)

    Room amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

    Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

    Room amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Accessible (Hearing)

    Room, 2 Queen Beds, Accessible (Hearing)

    Room amenities

    • Sleeps 4
    More details

About this area

Chicopee

Tru by Hilton Chicopee Springfield is located in Chicopee. Naismith Memorial Basketball Hall of Fame and Indian Motorcycle Museum are cultural highlights, and some of the area's attractions include Six Flags New England and Zoo in Forest Park and Education Center.

Popular Location

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Indian Motorcycle Museum - 9 min drive
  • Holyoke Heritage State Park - 11 min drive
  • Holyoke Mall - 12 min drive
  • Springfield Armory - 14 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 33 min drive

Restaurants

  • Priya Indian Cuisine - 1 min walk
  • Chick-fil-A - 2 min walk
  • Starbucks - 7 min walk
  • Panera Bread - 7 min walk
  • Subway - 9 min walk

About this property

Tru by Hilton Chicopee Springfield

Hotel in Chicopee with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, dry cleaning and laundry facilities. All 108 rooms feature comforts such as premium bedding and down comforters, while conveniences include microwaves and dishwashers. Guests will also find complimentary wireless Internet access, free wired Internet and LED TVs. Weekly housekeeping is available.
Tru by Hilton Chicopee Springfield offers 108 forms of accommodation with blackout curtains. Beds feature down comforters and premium bedding. LED televisions are featured in guestrooms.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a weekly basis.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Free buffet breakfast available daily 6 AM–10 AM

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Art supplies
Children's games
Children's toys
Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Dry-cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage

Languages spoken

Spanish

Business services

24-hour business centre

Outdoors

Picnic area

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Roll-in shower

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Climate control (heating)
Linens
Premium bedding

Bathroom

Towels

Entertainment

55-inch LED TV
Premium channels

Food and drink

Cookware/dishes/utensils
Dishwasher
Microwave

More

Connecting rooms available
Free local calls
Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
Discover
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Tax ID - C0004550610.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guest reviews

4.4

Excellent

5 - Excellent
265
4 - Good
114
3 - Okay
35
2 - Mediocre
10
1 - Poor
11
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.6
Property condition

3/5

  • Liked: Staff & service

Very noisy in the hallways late at night. No ice machine per floor

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very modern. Room was perfect for my wife and I. She has a disability.

Stayed 1 night in Mar. 2020

2/5

  • Disliked: Staff & service

The staff was very rude - everyone from the House keeping, to the manager. One of front desk receptionists didn’t even know the proper check in information and told me my checkout day was the next day because we came in late. She called the room 2 times confirming checkout would be the next day but nothing was done. We had to leave earlier than anticipated due to our expectations given to us by the staff.

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb. 2020