3/5 Okay
Helen
Travelled with family
Sep. 18, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Tru by Hilton Chicopee Springfield
Photo gallery for Tru by Hilton Chicopee Springfield
Overview of Tru by Hilton Chicopee Springfield
Tru by Hilton Chicopee Springfield
4.4/5 Excellent
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
440 Memorial Dr, Chicopee, MA, 01020
Explore the area
- Chicopee Falls Dam15 min walk
- Canal Gallery7 min drive
- Indian Motorcycle Museum9 min drive
- Hartford, CT (BDL-Bradley Intl.)34 min drive
Choose dates to view prices
About this area
Chicopee
Tru by Hilton Chicopee Springfield is located in Chicopee. Indian Motorcycle Museum and Springfield Armory are cultural highlights, and some of the area's attractions include Holyoke Heritage State Park and Volleyball Hall of Fame. Springfield Science Museum and Naismith Memorial Basketball Hall of Fame are also worth visiting.
What's nearby
- Chicopee Falls Dam - 15 min walk
- Holyoke Heritage State Park - 7 min drive
- Canal Gallery - 7 min drive
- Volleyball Hall of Fame - 8 min drive
- Indian Motorcycle Museum - 9 min drive
Getting around
- Holyoke Station - 12 min drive
- Bradley Intl. Airport (BDL) - 34 min drive
Restaurants
- Denny's — 2 min walk
- Friendly's — 3 min walk
- Chipotle Mexican Grill — 4 min walk
- Chick-fil-A — 4 min walk
- 99 Restaurants — 6 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a carport
Food and drink
- Free on-the-go breakfast available daily 6 AM–10 AM
Things to do
- 24-hour fitness center
- Indoor pool
Family friendly
- Art supplies
- Children's games
- Children's toys
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Mini-fridge
- Snack bar/deli
Conveniences
- Elevator
- Free newspapers in lobby
- Front-desk safe
Guest services
- 24-hour front desk
- Dry cleaning service
- Housekeeping (weekly)
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Handrails in stairways
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Free cribs/infant beds
- Heating (climate-controlled)
- Premium bedding
Bathroom
- Towels
Entertainment
- 55-inch LED TV
- Cable channels
- Premium channels
Food and drink
- Mini-fridge
More
- Connecting rooms available
- Free local calls
- Iron/ironing board
- Phone
Similar properties
See similar properties
Chicopee
Parking included
Guest rating 4+
Hotel
2 star
Business-friendly
Pool
Policies
Check-in
Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.6/5
Cleanliness
4.5/5
Staff & service
4.3/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
Michael
Travelled with family
Sep. 9, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
5/5 Excellent
Alda
Travelled with family
Sep. 8, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
3/5 Okay
Jose
Travelled with family
Sep. 7, 2021
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
5/5 Excellent
Donald
Travelled with family
Sep. 6, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021