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Red Roof Inn PLUS+ West Springfield

2.5 star property
Hotel with free parking, near Big E

Choose dates to view prices

Photo gallery for Red Roof Inn PLUS+ West Springfield

Lobby
Lobby
Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)
1 bedroom, pillowtop beds, desk, blackout drapes
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed (Smoke Free)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Superior Room, 1 King Bed, Accessible (Smoke Free)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

Standard Room, 1 King Bed (Smoke Free)

7.8 out of 10
Good
(47 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Shower/tub combination
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

1 bedroom, pillowtop beds, desk, blackout drapes

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
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About the area

Map
1254 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Big E - 3 min drive - 2.8 km
  • Baystate Medical Center - 3 min drive - 3.9 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Rumbleseat - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Red Roof Inn PLUS+ West Springfield

Hotel near Big E
Located close to MGM Springfield, Red Roof Inn PLUS+ West Springfield has plenty to offer. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A vending machine, smoke-free premises, and ATM/banking services
  • Coffee/tea in the lobby, a TV in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 111 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Heating, limited housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 28.61
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 28.61 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.37 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007233250
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hotel West Springfield
Red Roof Inn West Springfield
Red Roof Inn West Springfield Hotel West Springfield
Red Roof PLUS West Springfield Hotel
Red Roof PLUS West Springfield
West Springfield Red Roof Inn
Red Roof Inn PLUS West Springfield Hotel
Red Roof Inn PLUS West Springfield
Red Roof Plus West Springfield
Red Roof Inn PLUS+ West Springfield Hotel
Red Roof Inn PLUS+ West Springfield West Springfield
Red Roof Inn PLUS+ West Springfield Hotel West Springfield

Frequently asked questions

Is Red Roof Inn PLUS+ West Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Red Roof Inn PLUS+ West Springfield?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn PLUS+ West Springfield on Jul 21, 2025 start from CA $121.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Red Roof Inn PLUS+ West Springfield?

Self parking is free at this property.

What time is check-in at Red Roof Inn PLUS+ West Springfield?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in is available for a fee of USD 28.61 (subject to availability).

What time is check-out at Red Roof Inn PLUS+ West Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Red Roof Inn PLUS+ West Springfield located?

Situated near the airport, this hotel is within a 15-minute walk of Olympia Ice Center, Connecticut River, and Q Pin 2's. Holyoke Mall and Big E are also within 3 mi (5 km).

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Red Roof Inn PLUS+ West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 321 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 140 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Amenities
Rooms were clean and the staff was nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite plac
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

It’s was dog friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Amazing space clean and well maintained
Stayed 2 nights in Jun 2025

6/10 Okay

Angie

Liked: Staff & service
Clean, but smells like stale pickles.
Stayed 1 night in Jul 2025

10/10 Excellent

Samary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places tu stay
Stayed 3 nights in Apr 2025

6/10 Okay

J McCall

Liked: Staff & service, property conditions & facilities
The staff is nice and the property was well kept! The bed was comfy and even though you are on the 1st floor, it was not loud at all. The room floor was a little wet because of the AC (I hope) though so it wasn’t fun to walk around.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
It was nicer
Stayed 2 nights in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Bit confusing first time entering the parking lot but other than that everything was fine
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

2/10 Terrible

Frank

Liked: Staff & service
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Liked: Staff & service
Guy at check in was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
There was filth covering the chair, dirty bathroom, stuff on the floor behind the bed and table, broken phone covered in sticky stuff. The lady at the reception desk was rude and when I mentioned safety she said they have a lot of drug dealers and prostitutes. We didn't feel safe and left a full day early just so we wouldn't have to stay in that place a second night. Gross! DO NOT RECOMMEND!!!!
Stayed 2 nights in May 2025

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning didn’t work right, the whole room felt wet/damp and smelled musty really badly. There were dead bugs in the beds, pillows were so flat we could not even fold them in half for comfort. Call to front desk went unanswered. Bathroom had a lot dirt in the corners and mildew stains. We arrived at 10:15 at night and felt very uncomfortable with so many around that didn’t look like they were paying guests. I’ve stayed a lot of places. This by far is not only unsanitary but unsafe. None of us slept and finally packed up and just drove the 3 hours home.
Stayed 1 night in Jul 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Benito Morales

Liked: Cleanliness
Love everything about his service was great definitely will be back
Stayed 1 night in Mar 2025

10/10 Excellent

Eneida

Liked: Amenities
It was a good stay
Stayed 1 night in Dec 2024

4/10 Poor

Jabedur

Disliked: Cleanliness, amenities, property conditions & facilities
Bad smell and dirty.
Stayed 2 nights in May 2025

2/10 Terrible

Sheila

Pillows were flat, bed was lumy,r air conditioner was very loud, , not efficient , roomm carpet smelled of beer and piss. Paid a $50.00 fee, have to wait for it to be refunded? Never again, ashamed of you Expedia!
Stayed 1 night in Jun 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only utilzed the Inn for rest/sleep; Inn was clean /comfortable at a reasonable price. Only issue/concern was outside noise by residents in the morning prior to departure.
Stayed 1 night in Mar 2025

8/10 Good

Genise

Liked: Cleanliness, staff & service, amenities
We could walk across parking lot to Hooters for dinner. We got to our hotel at 7pm. Ate and back in room at 9pm.
Stayed 1 night in Mar 2025

6/10 Okay

JERRY

Disliked: Staff & service
never changed anything for 1 nite. no fresch towels
Stayed 1 night in May 2025