Search Chalets in West Hills

"Fun"

"Everything was lovely EXCEPT the aircon unit. It was REALLY LOUD as if it was on it's last limb. "

"$55 a person for"

"Didn’t use the spa. The cvs was not very well stocked and extremely pricey. Target was better to shop at. Jennifer at the hotel was awesome and extremely helpful. On Friday, when checking out we had to wait over 30 minutes and call twice for a valet to help with the bags. And there was no valet to get our car. The app said to try back in 10 minutes. I told the staff at the front desk and he was useless. He did nothing. My husband and I are both handicapped. The male who checked me out seemed to be more interested in flirting with the two young ladies checking in ahead of me rather than helping me with my dilemma. "

" Clean rooms; staff excellent service "

"We had a great time staying 5 nights at the Fairmont Miramar. We had a wonderful spacious suite. We enjoyed the fitness area, spa & pool. The food at The Fig was delicious. Gil & Dillon made sure we had everything we needed poolside. Good service from all the staff. Housekeeping, Room Service, Bartenders, Waiters/waitresses were all very nice. Jordan, our main concierge was extremely helpful with any request we asked of him. We were impressed with the entire resort."

"Everything was GREAT!"

"This iconic hotel located in the heart of Hollywood near all tourist attractions is simply overrated and overpriced!! It may have been a legendary hotel at one time, but it is 2026 and they ain't it anymore. Pool is decent but the snacks suck! Staff is rude and the manager tried to charge me for an extra night after I called reception ahead of time to let them know I was only spending 3 nights there instead of 4. I had just flown cross country, was exhausted, and jetlagged, and all I wanted to do was lay down in the bed in my room. The manager (obviously foreign because he barely spoke English) made me wait over an hour to check in. Will I go back, definitely not in the "high season" when they easily rip off tourists with exuberant price. I MIGHT consider going back if the staff takes some hospitality courses on how to be POLITE to a customer. Still a cool place to party if that's what you do, but the days of celebrities staying there and partying long into the morning doing lines of coke and drinking cheap boozer are over!! Final warning: be careful when you book. It's extremely difficult to contact the front desk directly. The manage will claim that it is a 3rd party's fault. New management is desperately needed!!!"

"Amazing location, older style hotel but super clean and accessible to all of Santa Monica "