Ward Vacation Packages

NOT A HOTEL - Fraud!!!! The pictures do not even match. He has fake pictures of a hotel fountain, lobby, airport views, restaurant, neon signs, train station, stocked fridge, gourmet food— none of this exists, it is a residential house in an uncomfortable neighborhood. The guy didn’t answer his phone for my 3pm checkin so I went elsewhere, then he ignored Expedia and declined a refund. I’m reporting him to the state bureau of investigations for fraud.

It wasn’t worth the cost and the additional charges included the free cocktails that were never offered to the 4 of us staying in 2 rooms. We definitely won’t recommend this place.

Spent four nights and had to ask the third night if they could clean our room the next day!

Jill-of-all-trades (breakfast chef, server; finder and bringer of irons; provider of ice) was outstanding! Cleaning staff person very kindly offered to carry my bag downstairs. A better lesson on operating that pocket door would have been helpful as we checked in. *Very heavy*. Those without decent upper body strength may not be able to operate. Room seemed oddly tired (drapery coming off ring; nearly broken through chair seat). A lot of floor space yet no comfortable place to sit (chair would not have been comfortable even if we didn't think seat about to go). So odd to have giant dresser blocking the doorway when it could have just been moved away from door. Ditch the little table holding ice bucket, put that tray on the dresser. Move chair and dresser away from the door! Cut myself on pocket door lock grabber trying to squeeze through :( Also weird that tv not opposite bed. And no mirror in bedroom; no notepad nor pen in desk. Iron was missing. Bed was comfortable, shower was great. But room just seemed to have so many "off" things for that price point.