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"Staff very friendly and efficient. Room spotless. Breakfast really good"

"Everything was wonderful for service. All staff especially Andreaia were spectacular. Bed wasn’t comfy and soundproofing to the hallway needs improvement. "

"Great hotel and staff, however they lost one piece of cloth and didn’t find it"

"The hotel is located in a lovely area that is close to numerous great attractions and dining options- including the Lamprey restaurant in the hotel, which was great! It seemed like a very safe and peaceful area and the hotel is a short walk from the tower hill tube station, so it was really easy to get to other places from there. The hotel itself is quite nice- clean, modern, and comfortable. The staff was very friendly and accommodating. I would highly recommend it to others and I would definitely stay there again myself. Great experience overall! "

"The staff here are so customer friendly always greet you with a smile. The wine and cheese on Saturday evening was a delight. The hotel is very friendly and clean."

"Lovely hotel. Great location. Very helpful staff. Would definitely stay again. "

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"The staff were really friendly and helpful, and the hotel was close to the amenities that we needed. Room was clean and comfortable."

"Great hotel close to many amenities. The real plus here is the staff - they were excellent! Thank you."