citizenM London Bankside

Property class: 4

Choose dates to view prices

Located close to Tate Modern and Borough Market, citizenM London Bankside provides a coffee shop/cafe, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, and a window with a city view.

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a bed, bedside table, lamp, and red chairs.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(17 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a bed, a red chair, a bedside table with a lamp, and a bathroom with a sink, mirror, and shower.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in London City Centre, a neighborhood in London, citizenM London Bankside is near a metro station. Tate Modern and The Arena are cultural highlights, and some of the area's notable landmarks include London Bridge and St. Paul's Cathedral. Don't miss out on a visit to London Eye. Visit our London travel guide
Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • A historic castle with towers and a river in the foreground.
    River Thames
    6 min walk - 0.5 km
  • A large, modern building with a tall central tower, surrounded by a waterfront and trees.
    Tate Modern
    7 min walk - 0.7 km
  • A bustling indoor market with various stalls, including a cheese stand and a produce market.
    Borough Market
    7 min walk - 0.7 km
  • A river with modern buildings, including a distinctive tall skyscraper, and a bridge in the background.
    The Shard
    10 min walk - 0.9 km
  • The Tower Bridge in London with the moon in the sky.
    London Bridge
    12 min walk - 1.0 km

Getting around

  • Southwark Underground Station
    7 min walk
  • London Waterloo East Station
    11 min walk
  • Heathrow Airport (LHR)
    54 min drive

Restaurants

  • The Distillery Bar
    3 min walk
  • The Table CafΓ©
    2 min walk
  • Miraflores Bar & Lounge
    3 min walk
  • The White Hart
    3 min walk
  • Joe & the Juice
    1 min walk

About this property

citizenM London Bankside

  • Upscale boutique hotel near Tate Modern
  • Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • A TV in the lobby, multilingual staff, and smoke-free premises
    • A 24-hour front desk, coffee/tea in the lobby, and 7 meeting rooms
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 192 rooms boast comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Heating and fans
    • Bathrooms with hydromassage showers and free toiletries
    • 43-inch Smart TVs with cable channels
    • Wardrobes/closets, recycling, and refrigerators

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: BREEAM. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Is citizenM London Bankside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Bankside?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at citizenM London Bankside on Nov 1, 2026 start from CAΒ $155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

CitizenM London Bankside doesn't offer parking.

What time is check-in at citizenM London Bankside?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM London Bankside?

Check-out is at 11 AM. Late check-out is available for GBP 25 (subject to availability).

Where is citizenM London Bankside located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 761 out of 1117 reviews
Rating 8 - Good. 248 out of 1117 reviews
Rating 6 - Okay. 65 out of 1117 reviews
Rating 4 - Poor. 20 out of 1117 reviews
Rating 2 - Terrible. 23 out of 1117 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the tube. Clean rooms. Very excellent stay.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff throughout, nice room with large comfy bed. Good location near borough market.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and rooms
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel would definitely go back again . Good location very clean hotel and helpful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room. Well laid out. Comfy bed.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay to do some focused photography in the London Bridge area. As always with CitizenM, the staff were amazing, with great bar choices and food.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room and staff was attentive.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional fun room, great extra- ordinary lounge, such friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All clean, London sized rooms, well designed, quiet, bed was as expected not great but not bad. All in all would recommend for a centrally located business stay hotel that isn't stupid expensive for London standards
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this Citizen M several times so know what to expect. The room is tiny but comfortable and always clean, the location suits my purposes and the staff is friendly.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience in a modern hotel - brilliant location, would definitely stay again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with friendly and helpful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Very friendly staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean qnd fresh. Staff were helpful, and friendly. Breakfast was very nice too. Bacon egg sasauge ect or cereal fruit very good choice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous time staying at CitizenM Bankside. The air conditioning was a great help with the heatwave conditions. Staff as always, very friendly and helpful. Breakfast offers a great choice to set you up for the day and we had a very delicious evening meal from the restaurant a couple of times. Lovely ambience in the communal lounge area, quirky. Highly recommend a stay.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favourite hotel whenever I come to London !, I love the citizenm vibe and design of the rooms , yes they are compact but for a single traveller like !e it's very handy, the mood lighting in the room , shower wash area, excellent, Staff friendly and helpful there are good choice of restaurants, bars , coffee shops near the hotel walking distance Evan a marks and Spencer opposite which was handy , the hotel does have its own food and beverage area with plenty of seating to choose from, rooms super quiet which was handy for my sleeping , very much enjoyed will return again in the near future πŸ˜ŠπŸ˜ŠπŸ‘πŸ‘
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, cool mood lighting. β€œAC” is just weak air circulation. Room was nice but slightly bigger than we expected.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed and excellent situation for Sputh Bank activities
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blind got stuck but staff were helpful. Great location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place. Great staff, great location. Clean and simple, yet perfect for any single, solo or couple. I would recommend 100%.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. One elevator was broken but rooms were clean, breakfast was great and staff were wonderful. One challenge is IPad made turning on captioning impossible for accessibility but the connection to lights and blinds was fun.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was excellent value for money compared to other options in the area. The staff were so friendly and welcoming, it felt safe for solo travellers, the communal spaces were modern and fun and excellently maintained and the room amenities were superb. Will be staying here again
Stayed 1 night in May 2026