Auberges à St. Charles

« When we checked in, hotel was having computer issues and was unable to issue a room key. So everyone we left and returned, we had to go to front desk to be let back into our rooms. The staff was not apologetic nor sympathetic. If was as if it was our fault we didn’t have a room key. »

« Hilton should be embarrassed. I stayed here basically for less than a night with my daughter and granddaughter. Both elevators smelled of urine. There were no bell carts. The entire property is well overdue for a refresh. The bathroom was nasty and the water in the bath went down slow. To add insult to injury, I don’t mind paying for parking but the property had ample open parking and I should not have had to pay$11 for an open lot with no security and signs that basically say “park at your own...

« The rooms are very clean, and the property is within walking distance of grocery stores, gas stations, and shopping centers. »

« C’est dommage que même pour les clients de l’hôtel ale parking soit aussi cher 50 $ pour la nuit , sachant que nois sommes arrivé vers 18h et avons pris l’avion à 3h du matin ( dans la nuit ) ça fait cher lenparking »

« The staff was exceptional, especially the breakfast servers! One lady in particular was engaging each morning and brightened our day! We will definitely stay here again! »