Silvana Vacation Rentals

"Check in was a breeze, staff was friendly and helpful. Room was nice for the price"

"Building is run down,beds are old and uncomfortable, staff were not friendly at all. Plus this hotel is in a very rough area with dozens of homeless and drug users all around. Only hotel I’ve ever stayed at that made me feel like I could have someone break into my room and vehicle. "

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"Parking great, no view due to weather."

"I did not go for business. Room was clean"

"I recently stayed at this hotel while traveling for business, and unfortunately my experience was very disappointing. One of the main reasons I booked this stay was because I needed reliable internet to work. When I arrived, there was no internet connection in my room at all. I called the front desk twice and was told it should be working, but nothing was done to actually resolve the issue. Since I was there for work and needed internet both in the mornings and afternoons, this created a major problem. It wasn’t until a day and a half later, when I finally went down to the front desk in person, that I was offered the option to switch rooms. I really wish this had been addressed sooner. Breakfast was also disappointing. The eggs still tasted powdery, and the sausage was cold, which made it feel like little care was taken with the food service. The room itself also had several issues. It was not very clean, there were spots in the toilet, and the shower door was broken. At one point I actually got stuck in the shower because the door wouldn’t open properly, which was extremely frustrating. Overall, the experience made me feel uncomfortable during my stay. With the lack of responsiveness, room issues, and food quality, it felt like there was very little attention to guest care. Unfortunately, based on this experience, I do not think I would stay here again."

"Great little inn and convenient to lots of options, and great place to walk along the pier and marina"

"I am not happy about my experience just due to Marlene and her improper treatment of myself and my brothers. We came to Courtyard Marriott to be close and grieve my late sister. Marlene was abrasive and overly rude, even though we had a ton of issues in the two rooms. Cleanliness- a dirty sock found in room, alerted staff and they didn't seem to care. Staff- Ennis was wonderful, along with another female staff member, but Marlene was absolutely not equipped to be in customer arrive. This is NOT the Marriott Bonvoy standard I'm used to. Amenities- hot tub never worked for the 4 days we were there!!! This is not appropriate for the price being as high as it is. Keycard issue- entire system was down on Saturday causing a ton of hassle and running around (Ennis was kind during this, but the system should maybe have backup plans in place) Bathrooms need working ceiling fans to not have mold "

"We had a great time !"